Pre-Authorization/Increment/Completion

Pre-Authorization

A pre-authorization allows you to authorize an estimated amount for the final total sale, setting aside (reserving) that amount on a client’s card prior to completing the transaction.

NOTE: If there is a difference between the pre-authorized amount and the final sale amount, it remains reserved on the card balance until the completion of the pre-authorization or until the posting date on the client’s account, depending on the card issuer’s policies. It is recommended to complete the pre-authorization when the final amount is known in order to release any difference back to the client's account.

To pre-authorize an amount on a client’s card:

1. Touch Operations and touch Pre-Authorization from the menu.

1. Using the number pad, enter the amount to pre-authorize.

2. Touch OK. The Total Pre-Authorization screen appears.

NOTE: If the merchant account is configured to add any fees, they are added automatically to the amount that appears on the screen.

1. Tap, insert, or swipe the payment card.

2. After confirming the pre-authorization, the terminal prints the merchant copy of the transaction receipt. To print the customer copy, touch Print receipt or touch No receipt if no customer copy is requested.

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Pre-Authorization Increment

There may be times when you pre-authorize an amount of money on a client’s card, but you recognize that the final sale will be greater than the pre-athorized amount. In this situation, you can increase the pre-authorization by incrementing (adding) an additional amount. This increases the amount reserved on the customer's card, further reducing the available spending limit.

As with any pre-authorization, when you complete a pre-authorization, you release the unused funds earlier.

To increment an existing pre-authorization:

1. From the main screen, touch Settings.

1. Enter the merchant password and touch Confirm.

2. In the Transaction management section, touch Transaction History.

1. Scroll to or search for the desired pre-authorization transaction to complete.

NOTE: Because all of a merchant's transactions processed on all terminals are saved immediately to the server, the list of transactions may be quite long. For more information on searching for a transaction, refer to the Search for a Transaction procedure.

1. Touch the desired transaction to display the details.

2. Touch Increment.

1. On the Increment amount screen, use the number pad, enter the amount to add to the existing pre-authorization and touch Confirm.

2. After confirming the new pre-authorization amount, the terminal prints the merchant copy of the transaction receipt. To print the customer copy, touch Print receipt or touch No receipt if no customer copy is requested.

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Pre-Authorization Completion

When you pre-authorize an amount of money on a client’s card, the card issuer reserves that amount for a period that varies with each user and card issuer. This reserve (or freezing of funds) reduces the client’s available spending limit. If the pre-authorized amount is greater than the final sale, the unused portion of pre-authorized amount remains reserved until the card issuer releases the reserved funds. When you complete a pre-authorization, you release the unused funds earlier.

To complete a pre-authorization:

1. From the main screen, touch Settings.

1. Enter the merchant password and touch Confirm.

2. In the Transaction management section, touch Transaction History.

1. Scroll to or search for the desired pre-authorization transaction to complete.

NOTE: Because all of a merchant's transactions processed on all terminals are saved immediately to the server, the list of transactions may be quite long. For more information on searching for a transaction, refer to the Search for a Transaction procedure.

1. Touch the desired transaction to display the details.

2. Touch Completion.

1. Using the number pad, enter the final sale amount and touch Confirm.

2. After confirming the pre-authorization completion, the terminal prints the merchant copy of the transaction receipt. To print the customer copy, touch Print receipt or touch No receipt if no customer copy is requested.