# Printing

This section will explain how to enable and configure the various printing options for the Freebees app.

If your payment terminal does not have an integrated printer, the printing options will not be available, and the **Printer** section of the app settings will display whether a printer is available or not by displaying **Yes** or **No** for the **Printer available** function, as shown in the example below:

![Printer availability status](https://documentation.payfacto.com/PF_GiftCard/UG/CA-EN/assets/images/PrinterAvailableStatus.png)

Topics covered in this section include:

* [Enable or Disable Printing](#enable-or-disable-printing)
* [Configure Printing Options](#configure-printing-options)
* [Enable or Disable Header Printing](#enable-or-disable-header-printing)
* [Configure Header Text](#configure-header-text)
* [Enable or Disable Footer Printing](#enable-or-disable-footer-printing)
* [Configure Footer Text](#configure-footer-text)

***

### Enable or Disable Printing

If your payment terminal has an integrated printer, you can choose whether to print transaction receipts or not. If you disable printing, customer will have no physical record of their purchase and they will be unable to request a refund without the confirmation code that is printed on the receipt by default.

#### **To enable or disable printing of transaction receipts:**

1. On the main page, touch the **ADMIN** button at the bottom of the screen.

![Admin button](https://documentation.payfacto.com/PF_GiftCard/UG/CA-EN/assets/images/AdminButton.png)

2. In the **Printer** section, toggle the **Printer enabled** button to **On**. Printing options appear below the toggle button.

<figure><img src="https://3906380439-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6flXtoPk5hDLO7lHpA2z%2Fuploads%2FeIHWUQv4P7N1VNXR0B6A%2FConfigPrinting.png?alt=media&#x26;token=c49943d9-5278-4667-80cf-fa37a933a372" alt=""><figcaption></figcaption></figure>

3. To disable printing, toggle the **Printer enabled** button to **Off**.

{% hint style="info" %}
NOTE: When you disable printing, the app hides all printing options but their settings are retained the next time you enable printing on the terminal.
{% endhint %}

***

### &#x20;Configure Printing Options

When you enable printing of transaction receipts, you need to configure the different options from the menus that appear when you toggle **Printer enabled** to **On**.

#### **To configure the printing options for transaction receipts:**

1. On the main page, touch the **ADMIN** button at the bottom of the screen.

![Admin button](https://documentation.payfacto.com/PF_GiftCard/UG/CA-EN/assets/images/AdminButton.png)

2. In the **Printer** section, toggle the different options to **On** or **Off**, depending on your business needs. &#x20;

<figure><img src="https://3906380439-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6flXtoPk5hDLO7lHpA2z%2Fuploads%2F6oUpHnHYQFcJnrbElAk8%2FConfigPrinterOptions.png?alt=media&#x26;token=fb0c07ce-ea05-44e7-b17a-a19fd85731f3" alt=""><figcaption></figcaption></figure>

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The available printing options are:

* **Print balance**: When enabled, prints the remaining card balance on the transaction receipt.
* **Print merchant coupon**: When enabled, prints the merchant copy of the transaction receipt.
* **Print customer coupon**: When enabled, prints the customer's copy of the transaction receipt.

{% hint style="warning" %}
IMPORTANT! If you disable this function, the customer will not have any physical proof or the confirmation code of their transaction.
{% endhint %}

* **Print errors**: When enabled, prints any error message related to the transaction.
* **Quality**: Select the print quality for the transaction receipts. The options are:
  * **Low**: Lightest printout, prints faster.
  * **Standard**: Normal printout setting and speed.
  * **High**: Darkest printing, prints slower.

***

### &#x20;Enable or Disable Header Printing

When you enable printing, the Freebees app can print additional information at the top of each transaction receipt. Although this uses more paper, it allows you to display your merchant name, address, and two additional lines of text.

#### **To enable or disable header printing on transaction receipts:**

1. On the main page, touch the **ADMIN** button at the bottom of the screen.

\
![Admin button](https://documentation.payfacto.com/PF_GiftCard/UG/CA-EN/assets/images/AdminButton.png)

2. In the **Printer** section, toggle the **Header enabled** button to **On**. Header text field options appear below the toggle button.

<figure><img src="https://3906380439-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6flXtoPk5hDLO7lHpA2z%2Fuploads%2FsrHX4ZSAsOqK3fuh6eSL%2FConfigPrinting_HeaderOptions.png?alt=media&#x26;token=60638cfd-aaa1-4cab-bc0c-53373b85bcc3" alt=""><figcaption></figcaption></figure>

3. To disable header printing, toggle the **Header enabled** button to **Off**.

***

### Configure Header Text

When you enable the printing of header text on your transaction receipts, you can include up to 5 lines of text with a maximum of 40 characters per line.

{% hint style="success" %}
TIP: You should prepare your message on a piece of paper in advance, to ensure that you have the correct number of characters per line.
{% endhint %}

#### **To configure the header text for your transaction receipts:**

1. On the main page, touch the **ADMIN** button at the bottom of the screen.

![Admin button](https://documentation.payfacto.com/PF_GiftCard/UG/CA-EN/assets/images/AdminButton.png)

2. Scroll to the **Printer** section; below the **Header enabled** toggle button, touch **Merchant name**, enter your text in the field, and touch **OK**.

<figure><img src="https://3906380439-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6flXtoPk5hDLO7lHpA2z%2Fuploads%2FIvkQfaKXCAkjAlMQoBeo%2FConfigHeaderMerchantName.png?alt=media&#x26;token=38b267ec-6449-4a76-afe3-ded2897d1222" alt=""><figcaption></figcaption></figure>

3. Touch **Merchant address 1**, enter your text in the field, and touch **OK**.<br>

<figure><img src="https://3906380439-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6flXtoPk5hDLO7lHpA2z%2Fuploads%2FOslap0tOqRUJqoRxyBO6%2FConfigHeaderMerchantAddress.png?alt=media&#x26;token=997a6639-9970-4152-9f12-7defcb68f69f" alt=""><figcaption></figcaption></figure>

4. If necessary, touch **Merchant address 2**, enter your text in the field, and touch **OK**.
5. If necessary, touch **Extra line #1**, enter your text in the field, and touch **OK**.

{% hint style="success" %}
TIP: You can use the **Extra Line #1** and **Extra line #2** to display additional information about your business, including telephone number, business hours, and more.
{% endhint %}

<figure><img src="https://3906380439-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6flXtoPk5hDLO7lHpA2z%2Fuploads%2F7Ci1PUA6TC5U9dnpkTwh%2FConfigHeaderExtraLine.png?alt=media&#x26;token=37604158-c05b-4a9a-9017-0ce8b3b26923" alt=""><figcaption></figcaption></figure>

6. If necessary, touch **Extra line #2**, enter your text in the field, and touch **OK**.

***

### &#x20;Enable or Disable Footer Printing

When you enable printing, the Freebees app can print additional information at the bottom of each transaction receipt. Although this uses more paper, it allows you to display up to four additional lines of text that can include operating hours, website address, telephone number, and more.

#### **To enable or disable footer printing on transaction receipts:**

1. On the main page, touch the **ADMIN** button at the bottom of the screen.

![Admin button](https://documentation.payfacto.com/PF_GiftCard/UG/CA-EN/assets/images/AdminButton.png)

2. In the **Printer** section, toggle the **Footer enabled** button to **On**. Footer text field options appear below the toggle button.

![Enable or disable footer printing](https://documentation.payfacto.com/PF_GiftCard/UG/CA-EN/assets/images/ConfigPrinting_FooterOptions.png)

3. To disable footer printing, toggle the **Footer enabled** button to **Off**.

***

### Configure Footer Text

When you enable the printing of footer text on your transaction receipts, you can include up to 4 lines of text with a maximum of 40 characters per line.

{% hint style="success" %}
TIP: You should prepare your message on a piece of paper in advance, to ensure that you have the correct number of characters per line.
{% endhint %}

#### **To configure the footer text for your transaction receipts:**

1. On the main page, touch the **ADMIN** button at the bottom of the screen.

![Admin button](https://documentation.payfacto.com/PF_GiftCard/UG/CA-EN/assets/images/AdminButton.png)

2. Scroll to the **Printer** section; below the **Footer enabled** toggle button, touch **Line #1** and enter your footer text in the field and touch **OK**.

![Enter default invoice number](https://documentation.payfacto.com/PF_GiftCard/UG/CA-EN/assets/images/DefaultInvoiceNumber.png)

3. Repeat step **2** for each additional line of footer text you wish to add, by touching **Line #2**, **Line #3**, and **Line #4** the text you enter for these fields will appear on all the transaction receipts.
