# Switch to Standalone Mode/Switch Back

### Switch to Standalone Mode

If you experience issues with the POS communicating with the payment terminal, you can temporarily switch from using the Gateway module to Secure Payment's standalone payment mode. This mode allows you to process transactions directly on the terminal.

{% hint style="info" %}
NOTE: You will need to enter any transactions processed in standalone payment mode into the POS system when the communication issue is resolved.
{% endhint %}

#### **To switch from Gateway to standalone payment mode:**

1. From the main screen, touch the **Menu** button.<br>

<figure><img src="https://3906380439-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6flXtoPk5hDLO7lHpA2z%2Fuploads%2FZXvmfZUCkdK45soPfdfg%2FImage%20Gitbook.png?alt=media&#x26;token=7f4b4340-02f5-4d2c-aee2-ebb5a45431b2" alt=""><figcaption></figcaption></figure>

2. Enter the merchant password and touch **Confirm**.
3. Scroll to the **Semi-integrated configuration** section and touch Switch to Standalone.<br>

<figure><img src="https://3906380439-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6flXtoPk5hDLO7lHpA2z%2Fuploads%2FpB3XGBeRoULjXglgR6IC%2FImage%20Gitbook.png?alt=media&#x26;token=8060852b-23f0-4a8f-a745-b03b57c46fff" alt=""><figcaption></figcaption></figure>

4. The *Settings* page closes and the terminal displays the standalone payment module.<br>

<figure><img src="https://3906380439-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6flXtoPk5hDLO7lHpA2z%2Fuploads%2Fhkct1LCVDXFIbCQLeINK%2FImage%20Gitbook.png?alt=media&#x26;token=cf53bfd8-e7a5-42f7-a6c5-cd928f22c8cb" alt=""><figcaption></figcaption></figure>

5. If you have more than one terminal, repeat steps **1** to **4** for each additional terminal where you want to switch the terminal to standalone payment mode.

***

### Switch Back from Standalone Payment Mode

If you switched from using the Gateway module to Secure Payment's standalone payment mode, you need to switch back when the communication issue with the POS is resolved.

#### **To switch from standalone payment mode back to Gateway:**

1. From the standalone payment main screen, touch the **Settings** button.

<figure><img src="https://3906380439-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6flXtoPk5hDLO7lHpA2z%2Fuploads%2FmStQf9AiDhjl5PRtxJuZ%2FImage%20Gitbook.png?alt=media&#x26;token=bdaa0931-d22e-4a79-91ed-b5cb3165a7ee" alt=""><figcaption></figcaption></figure>

2. Enter the merchant password and touch **Confirm**.
3. Scroll to the **Semi-integrated configuration** section and touch **Switch to Gateway mode**.<br>

<figure><img src="https://3906380439-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6flXtoPk5hDLO7lHpA2z%2Fuploads%2FakMOmsHMTJLQLVpkWbcJ%2FImage%20Gitbook.png?alt=media&#x26;token=a195f995-8b55-4cb7-9178-097a334124aa" alt=""><figcaption></figcaption></figure>

\
The terminal returns to the Gateway main screen&#x20;

4. If you have more than one terminal, repeat steps **1** to **3** for each additional terminal where you want to switch back from standalone payment mode.


---

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