> For the complete documentation index, see [llms.txt](https://docs.payfacto.com/payfacto-knowledge/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payfacto.com/payfacto-knowledge/canada-doc-center/terminals/mobile/pax-a920-pro/terminal-overview.md).

# Terminal Overview

## Terminal Overview

### Introduction

The PAX A920 Pro mobile payment terminal is perfect for most applications, whether retail, bar/restaurant, or delivery/transportation. This setup guide describes the following topics:

* [Terminal Hardware](#terminal-hardware)
* Initial terminal configuration
  * [Charging the Terminal](broken://pages/L385boH9Yf8mPu5SGK5E#charging-the-terminal)
  * [Installing the Printer Paper](broken://pages/L385boH9Yf8mPu5SGK5E#installing-the-printer-paper)
  * [Configuring the Terminal Network Connections](broken://pages/L385boH9Yf8mPu5SGK5E#configuring-the-terminal-network-connections)
    * [Installing the SIM Card](broken://pages/L385boH9Yf8mPu5SGK5E#installing-the-sim-card)
    * [Configuring the Terminal Wi-Fi Connection](broken://pages/L385boH9Yf8mPu5SGK5E#configuring-the-terminal-wi-fi-connection)
  * [Configuring the Terminal Display Language](broken://pages/L385boH9Yf8mPu5SGK5E#configuring-the-terminal-display-language)
* Activating the terminal
  * [Terminal Activation](broken://pages/1Q41NUtcl1KNTMi8Vrmi#terminal-activation)
  * [Activate Terminal](broken://pages/1Q41NUtcl1KNTMi8Vrmi#activate-terminal)
  * [Set Passwords](broken://pages/1Q41NUtcl1KNTMi8Vrmi#set-passwords)
* Working with the terminal
  * [Powering the Terminal On or Off](broken://pages/ni3Oc8jWyUyX1Sg4ojxz#powering-the-terminal-on-or-off)
  * [Terminal Input Options](broken://pages/ni3Oc8jWyUyX1Sg4ojxz#terminal-input-options)
  * [Card Payment Options](broken://pages/ni3Oc8jWyUyX1Sg4ojxz#card-payment-options)
  * [Replacing the Printer Paper](broken://pages/ni3Oc8jWyUyX1Sg4ojxz#replacing-the-printer-paper)

***

### A920 Pro Terminal Overview

This document will introduce you to your payment terminal as well as guide you through the process of preparing and configuring it in order to quickly begin processing payments.

\
Your PAX A920 Pro payment processing terminal comes with the following:

| <ol><li>Payment terminal</li><li>Roll of printer paper</li><li>AC power outlet</li><li>USB to USB Type-C charging cable</li></ol> | ![A920 Pro box contents](https://documentation.payfacto.com/Terminals/A920Pro/CA-EN/assets/images/A920Pro_Box_Contents.jpeg) |
| --------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------- |

You may also have an optional charger and external printer included, but this document addresses the most basic delivery configuration.

***

### &#x20;Terminal Hardware

The following illustrations show the location of the main terminal features and hardware:

| <p>1.    Magnetic stripe reader<br>2.    Color touchscreen<br>3.    Chip card reader<br>4.    Scanner button</p>              | <p>5.    Volume control button<br>6.    USB Type-C charging port<br>7.    Power button<br>8.    Scanner<br>9.    Contactless payment reader</p>                                                                                                                          | <p>10.    Printer<br>11.    Printer latch<br>12.    Rear camera<br>13.    Battery cover<br>14.    Battery cover latch</p> |
| ----------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------- |
| ![A920 Pro front and sides](https://documentation.payfacto.com/Terminals/A920Pro/CA-EN/assets/images/A920Pro_Front+Sides.png) | <p><img src="https://documentation.payfacto.com/Terminals/A920Pro/CA-EN/assets/images/A920Pro_Top.png" alt="A920 Pro top"><br><img src="https://documentation.payfacto.com/Terminals/A920Pro/CA-EN/assets/images/A920Pro_BottomEdge.png" alt="A920 Pro bottom edge"></p> | ![A920 Pro bottom](https://documentation.payfacto.com/Terminals/A920Pro/CA-EN/assets/images/A920Pro_Bottom.png)           |


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.payfacto.com/payfacto-knowledge/canada-doc-center/terminals/mobile/pax-a920-pro/terminal-overview.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.