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  • TERMINALS
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        • Terminal Overview
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        • PAX A920 - A920 Pro Terminal Charging Base Installation Guide
          • Charging Base Overview
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          • Charging Base Overview
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      • PAX A80
        • A80 Spec
        • A80 Setup Guide
          • Introduction
          • A80 Terminal Overview
            • Overview
            • Terminal Hardware
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          • Terminal Setup and Configuration
            • Installing the Printer Paper
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          • Introduction
          • Installing the T Bracket
          • Cable Installation
      • Pax A35 CA
        • Introduction
          • A35 Terminal Overview
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          • Connect the Multi-Function Cable
          • Power On the Terminal
          • Configure the Terminal Display Language
          • Configuring the Terminal Network Connections
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    • Unattended
      • PAX IM30 (Canada Only)
        • Terminal Overview
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  • APPLICATIONS
    • Secure Payment
      • Terminal Activation User Guide
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          • Download Terminal Configuration
        • Reporting
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      • Application SecurePay Module
        • Overview
        • Requirements
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        • Maitre'D Configuration
          • Electronic Funds Transfer Setup
          • Assign a Payment Terminal
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          • Media Type mappings
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          • Configuration Settings
          • Accessing Configuration Settings
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          • Split Calculation Options
          • Select POS Type
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            • Transaction Management
            • Search for a Transaction
            • Print Detailed Transaction Report
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          • Configure Tipping Options
            • Tipping and Cashback
            • Tipping
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          • Configure Printing Options
            • Enable Transaction Receipt Printing
            • Enable Merchant Transaction Receipt
            • Select Printout Contrast Level
            • Select Which Transactions to Print
            • Reprint a Transaction Receipt
            • Enable Personalized Message on Receipt Footer
            • Configure Personalized Footer Message
            • Edit or Delete Personalized Footer Message
            • Disable Personalized Message on Receipt Footer
            • Disable Merchant Transaction Receipt
            • Disable Transaction Receipt Printing
          • Configure Password Options
            • Passwords
            • Understanding Password Hierarchy
            • Password Requirements
            • Incorrect Password Entries
            • Forgotten Passwords
            • Change Administrator Password
            • Change Merchant Password
            • Password Protection for Functions and Transactions
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            • Application Exit Password
          • Help and Training Tools
            • Training Mode
            • Enable Training Mode
            • Disable Training Mode
            • Getting Support
            • Exiting the Application
            • About Secure Payment
        • Payment Process
          • Payment process initiated by the POS
          • Working with Tips
          • Gift Card Transactions
        • Troubleshooting
      • Application SecureTable Module
        • Overview
        • Requirements
        • STPI Secure Installation
          • Installation Process Overview
          • Install Microsoft .NET Framework 3.5 SP1
          • Install Java for Windows
          • Install the STPISecure Client software
          • Activate the STPI Secure License
          • Start the STPI Client for the first time
          • Configure the STPI Client as a Service
        • Maitre'D Configuration
          • Maitre'D Electronic Funds Transfer Module Setup
          • Media Type mappings for SecureTable or SecurePay
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        • SecureTable Application
          • Configuration Settings
          • Accessing Configuration Settings
          • Connection Settings
          • Duplicate Transaction Options
          • Table Search Options
          • Split Calculation Options
          • Select POS Type
          • Transaction Management
            • Transaction Management
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            • Print Detailed Transaction Report
            • Print Batch Summary Report
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            • Tipping and Cashback
            • Tipping
            • Cashback
          • Configure Printing Options
            • Printing Options
            • Enable Transaction Receipt Printing
            • Enable Merchant Transaction Receipt
            • Select Printout Contrast Level
            • Select Which Transactions to Print
            • Reprint a Transaction Receipt
            • Enable Personalized Message on Receipt Footer
            • Configure Personalized Footer Message
            • Edit or Delete Personalized Footer Message
            • Disable Personalized Message on Receipt Footer
            • Disable Merchant Transaction Receipt
            • Disable Transaction Receipt Printing
          • Configure Password Options
            • Passwords
            • Understanding Password Hierarchy
            • Password Requirements
            • Incorrect Password Entries
            • Forgotten Passwords
            • Change Administrator Password
            • Change Merchant Password
            • Password Protection for Functions and Transactions
            • Reimbursement Passwords
            • Sales Transaction Passwords
            • Application Exit Password
          • Help and Training Tools
            • Training Mode
            • Enable Training Mode
            • Disable Training Mode
            • Getting Support
            • Exiting the Application
            • About Secure Payment
        • Payment Process
          • SecureTable Full Transaction Workflow
          • Working with Tips
          • Voids
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            • Supported Gift Card Transactions
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            • Processing a Refund with Gift Cards
        • Tasks and How-tos
          • Task: Add an APN to your Android Payment Terminal
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          • Switch to Standalone Mode
          • Switch Back from Standalone Payment Mode
        • Troubleshooting
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          • Java is missing
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      • Introduction
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        • Configuring Transaction Printing Options
        • Additional Printing Options
        • Add Personalized Receipt Header
        • Add Personalized Receipt Footer
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        • Deleting Personalized Messages
      • Passwords
        • Understanding Passwords
        • Incorrect Password Entries
        • Forgotten Passwords
        • Change an Operator's Password
        • Change the Administrator Password
        • Password Protection for Transactions
        • Require Password for Manual Gift Card Entry
      • Reporting
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On this page
  • Confirm the Terminal is Set to Unattended Mode
  • Connect Terminal to a Vending Device
  • General Installation Guidelines
  • Post-Installation Maintenance

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  1. TERMINALS
  2. Unattended
  3. PAX IM30 (Canada Only)

Terminal Installation and Maintenance

Confirm the Terminal is Set to Unattended Mode

Before you install the terminal in the vending device, you should confirm that the terminal has been properly configured to operate in unattended mode—that a user is unable to initiate a transaction on the terminal.

IMPORTANT! To perform this procedure, the terminal must have an Internet connection.

To confirm that the terminal is operating in unattended mode:

  1. Close any open applications:

    • To close the PayFacto payment application, touch the Exit icon.

    • To close the Gateway PayFacto application, press and hold the Welcome / Bonjour text for five (5) seconds, enter the Merchant password, touch OK, and then touch Exit Application.

  2. On the terminal’s main screen, touch the PayFacto icon to start the payment application.

  3. Touch the Action button on the main screen.

  4. Touch Settings.

  5. Enter the Merchant password and touch OK.

  6. Touch Host Options.

  7. Touch Process parameters download.

  8. Touch OK to confirm the host download.

  9. After the download completes successfully, there are two possible results:

    • The application’s screen displays Welcome/Bonjour and Unattended terminal, indicating the terminal is correctly configured in unattended mode.

    • The application’s number pad appears, which indicates that the terminal is not configured for unattended mode.

Correctly Configured Unattended Mode

Incorrectly Configured Unattended Mode


Connect Terminal to a Vending Device

Due to the many different vending devices available, this guide does not include specific physical installation instructions.


General Installation Guidelines

The following points are some general installation guidelines to consider:

  • Use the supplied M4 nuts to secure the mounting bracket’s outermost openings to M4 screws on the inside wall of the vending device.

  • Prior to fitting the terminal in the vending device, securely connect the vending device’s digital I/O and MDB cables to the appropriate ports on the rear of the terminal.

  • If you are using an Ethernet cable to connect the terminal to a network, ensure that the cable is properly seated in the port.

  • Secure the terminal to the mounting bracket using the supplied M4 screws.

  • Insert the AC adapter’s MDB connector in the MDB-S port.

  • If it does not start automatically after you connect the AC power, touch the Gateway PayFacto icon on the main screen to start the application.

  • Refer to the PAX IM30 Quick Setup Guide (included in the box with the terminal) for general precautions and operational specifications.


Post-Installation Maintenance

Although the IM30 unattended payment processing terminal is configured to receive updates automatically, you may need to perform some maintenance after you install the terminal to the vending device.

The primary maintenance tasks that may be required after initial installation include:

  • Changing or configuring network connections

  • Changing the terminal's language settings

To perform any of these tasks, you must:

  • Disconnect the power to the terminal; either by disconnecting the MDB-S connector from the back of the terminal or by disconnecting the AC adapter cord.

  • Disconnect any cables from the terminal.

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Last updated 1 year ago

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