# Terminal Installation and Maintenance

### Confirm the Terminal is Set to Unattended Mode

Before you install the terminal in the vending device, you should confirm that the terminal has been properly configured to operate in unattended mode—that a user is unable to initiate a transaction on the terminal.

{% hint style="warning" %}
IMPORTANT! To perform this procedure, the terminal must have an Internet connection.
{% endhint %}

**To confirm that the terminal is operating in unattended mode:**

1. Close any open applications:
   * To close the PayFacto payment application, touch the **Exit** icon.
   * To close the Gateway PayFacto application, press and hold the **Welcome / Bonjour** text for five (5) seconds, enter the **Merchant** password, touch **OK**, and then touch **Exit Application**.
2. On the terminal’s main screen, touch the PayFacto icon to start the payment application.
3. Touch the **Action** button on the main screen.
4. Touch **Settings**.
5. Enter the **Merchant** password and touch **OK**.
6. Touch **Host Options**.
7. Touch **Process parameters download**. 
8. Touch **OK** to confirm the host download.
9. After the download completes successfully, there are two possible results:

   * The application’s screen displays **Welcome/Bonjour** and **Unattended terminal**, indicating the terminal is correctly configured in unattended mode.
   * The application’s number pad appears, which indicates that the terminal is not configured for unattended mode.

| **Correctly Configured Unattended Mode**                                                                                               | **Incorrectly Configured Unattended Mode**                                                                                                 |
| -------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
| ![IM30 unattended mode correct](https://documentation.payfacto.com/Terminals/IM30/CA-EN/assets/images/IM30_UnattendedMode_Correct.png) | ![IM30 unattended mode incorrect](https://documentation.payfacto.com/Terminals/IM30/CA-EN/assets/images/IM30_UnattendedMode_Incorrect.png) |

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### Connect Terminal to a Vending Device

Due to the many different vending devices available, this guide does not include specific physical installation instructions. 

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### General Installation Guidelines

The following points are some general installation guidelines to consider:

* Use the supplied M4 nuts to secure the mounting bracket’s outermost openings to M4 screws on the inside wall of the vending device.

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![IM30 unattended mode correct](https://documentation.payfacto.com/Terminals/IM30/CA-EN/assets/images/IM30_Installation_ScrewHoles.png)

* Prior to fitting the terminal in the vending device, securely connect the vending device’s digital I/O and MDB cables to the appropriate ports on the rear of the terminal.

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![IM30 unattended mode correct](https://documentation.payfacto.com/Terminals/IM30/CA-EN/assets/images/IM30_Installation_VendingDeviceCables.png)

* If you are using an Ethernet cable to connect the terminal to a network, ensure that the cable is properly seated in the port.

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![IM30 unattended mode correct](https://documentation.payfacto.com/Terminals/IM30/CA-EN/assets/images/IM30_Installation_EthernetPort.png)

* Secure the terminal to the mounting bracket using the supplied M4 screws.

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![IM30 unattended mode correct](https://documentation.payfacto.com/Terminals/IM30/CA-EN/assets/images/IM30_Installation_SecureMountingBracket.png)

* Insert the AC adapter’s MDB connector in the MDB-S port.
* If it does not start automatically after you connect the AC power, touch the Gateway PayFacto icon on the main screen to start the application.
* Refer to the *PAX IM30 Quick Setup Guide* (included in the box with the terminal) for general precautions and operational specifications.

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### Post-Installation Maintenance

Although the IM30 unattended payment processing terminal is configured to receive updates automatically, you may need to perform some maintenance after you install the terminal to the vending device.

 

The primary maintenance tasks that may be required after initial installation include:

* [Changing or configuring network connections](https://docs.payfacto.com/payfacto-knowledge/canada-doc-center/terminals/unattended/pax-im30-canada-only/broken-reference)
* [Changing the terminal's language settings](https://docs.payfacto.com/payfacto-knowledge/canada-doc-center/terminals/unattended/pax-im30-canada-only/broken-reference)

 

To perform any of these tasks, you must:

* Disconnect the power to the terminal; either by disconnecting the MDB-S connector from the back of the terminal or by disconnecting the AC adapter cord.
* Disconnect any cables from the terminal.