Reprint a Transaction Receipt

Reprint a Transaction Receipt

If a transaction receipt is lost or damaged, you can print a duplicate copy of the receipt.

To reprint a transaction receipt:

1. From the main screen, touch the Menu button.

2. Enter the merchant password and touch Confirm.

3. In the Transaction management section, touch Transaction History.

4. Scroll to or search for the desired transaction to reprint.

NOTE: Because all of a merchant's transactions processed on all terminals are saved immediately to the server, the list of transactions may be quite long. For more information on searching for a transaction, refer to the Search for a Transaction procedure.

• Touch the desired transaction to display the details.

• Touch Reprint.

• In the Reprint screen, touch the button for the transaction receipt you want to reprint:

  • Merchant copy

  • Customer copy

  • Both copies

  The terminal prints the selected duplicate copy(ies) of the transaction receipt.

NOTE: If you have more than one terminal and your merchant profile is configured to display only transactions processed on individual terminals, you may need to repeat this procedure if you are unsure of which terminal issued the original transaction receipt.