> For the complete documentation index, see [llms.txt](https://docs.payfacto.com/payfacto-knowledge/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payfacto.com/payfacto-knowledge/canada-doc-center/applications/secure-payment/application-securepay-module/securepay-application/configure-printing-options/reprint-a-transaction-receipt.md).

# Reprint a Transaction Receipt

### Reprint a Transaction Receipt

If a transaction receipt is lost or damaged, you can print a duplicate copy of the receipt.

#### **To reprint a transaction receipt:**

1. From the main screen, touch the **Menu** button.\
   ![Menu button](https://documentation.payfacto.com/SecurePayment/SecurePay/UG/CA-EN/assets/images/SecurePay-table/_MVP/SecureTablePay_HomeScreenMenuHighlight.png)
2. Enter the merchant password and touch **Confirm**.
3. In the **Transaction management** section, touch **Transaction History**.\
   ![Settings menu Transaction history](https://documentation.payfacto.com/SecurePayment/SecurePay/UG/CA-EN/assets/images/SecurePay-Table/_MVP/SettingsMenu_TransactionHistory.png)
4. Scroll to or search for the desired transaction to reprint.

{% hint style="info" %}
NOTE: Because all of a merchant's transactions processed on all terminals are saved immediately to the server, the list of transactions may be quite long. For more information on searching for a transaction, refer to the [*Search for a Transaction*](/payfacto-knowledge/canada-doc-center/applications/secure-payment/payment-standalone-mode/transactions/search-for-a-transaction.md#search-for-a-transaction) procedure.
{% endhint %}

* Touch the desired transaction to display the details.
* Touch **Reprint**. <img src="https://documentation.payfacto.com/SecurePayment/SecurePay/UG/CA-EN/assets/images/icons/Icon_Reprint.png" alt="Reprint icon" data-size="line">
* In the *Reprint* screen, touch the button for the transaction receipt you want to reprint:

  * **Merchant copy**
  * **Customer copy**
  * **Both copies**

  ![Select transaction receipt to reprint](https://documentation.payfacto.com/SecurePayment/SecurePay/UG/CA-EN/assets/images/SecurePay-Table/_MVP/SettingsMenu_TransactionHistory_ReprintSelectCopy.png)\
  The terminal prints the selected duplicate copy(ies) of the transaction receipt.&#x20;

{% hint style="info" %}
NOTE: If you have more than one terminal and your merchant profile is configured to display only transactions processed on individual terminals, you may need to repeat this procedure if you are unsure of which terminal issued the original transaction receipt.
{% endhint %}


---

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