> For the complete documentation index, see [llms.txt](https://docs.payfacto.com/payfacto-knowledge/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payfacto.com/payfacto-knowledge/canada-doc-center/applications/secure-payment/application-securepay-module/securepay-application/configure-password-options/reimbursement-passwords.md).

# Reimbursement Passwords

### Reimbursement Passwords

As a security measure, the Secure Payment application requires a password before processing reimbursement transactions. You can choose which password to require (Admin or Merchant) or you can disable passwords for reimbursements, depending on your preference. By default, refunds require the Admin password and voids require the Merchant password.

{% hint style="danger" %}
IMPORTANT! If you disable passwords for reimbursement transactions, anyone can process a refund or a void without supervisory or management knowledge or approval. To prevent possible fraudulent reimbursements, you should maintain password protection as part of the reimbursement process.
{% endhint %}

#### **To set the required password for reimbursements:**

1. From the main screen, touch the **Menu** button.

![Menu button](https://documentation.payfacto.com/SecurePayment/SecurePay/UG/CA-EN/assets/images/SecurePay-table/_MVP/SecureTablePay_HomeScreenMenuHighlight.png)

1. Enter the merchant password and touch **Confirm**.
2. Scroll to the **Configure application** section.
3. Touch **Passwords**.
4. Scroll to the **Require password for transactions** section.
5. Touch **Refund transactions**; the *Password on refunds* screen appears.

![Require password for transactions Refunds](https://documentation.payfacto.com/SecurePayment/SecurePay/UG/CA-EN/assets/images/SecurePay-table/_MVP/RequirePasswordForTx_Refund.png)

6. Select the desired password by touching **Merchant** or **Admin** or touch **No password** to disable password protection for refunds.\
   ![Password for refunds](https://documentation.payfacto.com/SecurePayment/SecurePay/UG/CA-EN/assets/images/SecurePay-table/_MVP/PasswordsOnRefunds.png)
7. Touch the **Back** icon to return to the *Passwords* screen.
8. Touch **Void transactions**; the *Password on voids* screen appears.

![Require password for transactions Voids](https://documentation.payfacto.com/SecurePayment/SecurePay/UG/CA-EN/assets/images/SecurePay-table/_MVP/RequirePasswordForTx_Void.png)

6. Select the desired password by touching **Merchant** or **Admin** or touch **No password** to disable password protection for voids.

![Password for voids](https://documentation.payfacto.com/SecurePayment/SecurePay/UG/CA-EN/assets/images/SecurePay-table/_MVP/PasswordsOnVoids.png)

6. If you have more than one terminal, repeat steps **1** to **10** for each additional terminal where you want to set the required passwords for reimbursement transactions.

{% hint style="info" %}
NOTE: If you disable password protection in either step **7** or **10**, you can re-enable the password by using this procedure and selecting the desired password for each transaction type where you disabled the password.
{% endhint %}


---

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