Debit Sale With Cashback

Debit Sale With Cashback

When clients pay with a debit card, you can offer the option to receive cashback in addition to paying for their purchase. There are a few considerations to keep in mind for a debit sale with cashback, these include:

• Cashback is only offered when the client inserts their debit card into the terminal's chip reader.

• If tipping is enabled on the terminal, the customer must select whether or not to include a tip before they can choose a cashback option.

• The cashback options appear only after the customer has selected the account to pay for the transaction.

NOTE: The following procedure is applicable only if you have enabled the cashback option. If the cashback option is not enabled, please refer to the Enable Cashback procedure.

To process a debit sale with a cashback option:

1. If required, touch Operations and touch Sale from the menu.

1. Using the number pad, enter the sale amount.

2. Touch OK.

1. Hand the terminal to the customer so they can insert their debit card in the terminal's chip card reader and select the account to debit; the Total Sale screen then displays the cashback options.

2. After the customer selects a cashback amount, the Total Sale screen displays the final amount and the customer touches the Confirm button to confirm the amount.

3. The customer enters their PIN using the number pad, and touches Confirm.

4. After authorizing the sale, the terminal prints the merchant copy of the transaction receipt. To print the customer copy, touch Print receipt or touch No receipt if no customer copy is requested.

NOTE: If you configured your terminal to print the signature line for cashback transactions, make sure the customer signs the merchant copy of the transaction receipt as proof that the customer received the requested cashback amount.