# Configuring Transaction Printing Options

By default, the terminal prints 2 receipts for all gift card transactions, with the Merchant copy printing first. You can adjust these settings to suit your business needs. The available transaction printing options are:

Enabling or disabling the printing of receipts

Number of copies

Which copy does the terminal print first

Color depth of the printout

{% hint style="warning" %}
IMPORTANT: It is strongly recommended that you do not disable the printing of transaction receipts, as customers need their receipt to know the balance of their gift card or to reverse a redemption.
{% endhint %}

### **To adjust the terminal’s printing options:**

1. Touch the **Action** button on the main screen. <img src="https://documentation.payfacto.com/PF_GiftCard_DataCandy/UG/CA-EN/assets/images/image3.png" alt="Action" data-size="line">
2. Touch **Settings**.<img src="https://documentation.payfacto.com/PF_GiftCard_DataCandy/UG/CA-EN/assets/images/image19.png" alt="Transactions" data-size="line">
3. Enter the Admin password and touch **OK**.
4. In the **General** section, touch the **Printer Options**.

![Printer options](https://documentation.payfacto.com/PF_GiftCard_DataCandy/UG/CA-EN/assets/images/image31.png)

5. In the **Copies** section, toggle **Receipt Copy Printouts** to **On** (to the right) to enable receipt printing or **Off** (to the left) to disable printing.

![Receipt copy printouts](https://documentation.payfacto.com/PF_GiftCard_DataCandy/UG/CA-EN/assets/images/image32.png)

6. Touch **Number of copies** to set the number or receipts that print; touch **1** or **2**.

![Number of copies](https://documentation.payfacto.com/PF_GiftCard_DataCandy/UG/CA-EN/assets/images/image33.png)

![Number of copies selection](https://documentation.payfacto.com/PF_GiftCard_DataCandy/UG/CA-EN/assets/images/image34.png)

7. Touch **Which one is printed first** to select which receipt prints first; touch **Merchant** or **Customer**.

![Which receipt prints first](https://documentation.payfacto.com/PF_GiftCard_DataCandy/UG/CA-EN/assets/images/image35.png)\
![Merchant or customer](https://documentation.payfacto.com/PF_GiftCard_DataCandy/UG/CA-EN/assets/images/image36.png)

{% hint style="success" %}
TIP: If you set 1 as the number of copies in step **6**, you should select **Customer** in this step.
{% endhint %}

8. Touch **Select color depth of printouts** to set the color density of the receipts. The color depth and its associated printing speed affect the terminal’s battery life. The options are:

* **Pale**: Lightest printout, prints faster and uses less battery.
* **Normal**: Default printout setting, average printing speed and battery use.
* **Dark**: Darkest printing, prints slower and uses more battery.

![Select color depth](https://documentation.payfacto.com/PF_GiftCard_DataCandy/UG/CA-EN/assets/images/image37.png)&#x20;

9. Touch the **Back** icon to return to the main screen. ![Back icon](https://documentation.payfacto.com/PF_GiftCard_DataCandy/UG/CA-EN/assets/images/image21.png)


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