Visa Dispute Response Codes (Visa, 2018)

Visa guide can be found here.

Visa Reference Code	Category	Description
10.1	Category 10 – Fraud	EMV Liability Shift Counterfeit Fraud
10.2	Category 10 – Fraud	EMV Liability Shift Non-Counterfeit Fraud
10.3	Category 10 – Fraud	Other Fraud – Card Present Environment
10.4	Category 10 – Fraud	Other Fraud – Card Absent Environment
10.5	Category 10 – Fraud	Visa Fraud Monitoring Program
11.1	Category 11 – Authorization	Card Recovery Bulletin or Exception File
11.2	Category 11 – Authorization	Declined Authorization
11.3	Category 11 – Authorization	No Authorization
12.1	Category 12 – Processing Error	Late Presentment
12.2	Category 12 – Processing Error	Incorrect Transaction Code
12.3	Category 12 – Processing Error	Incorrect Currency
12.4	Category 12 – Processing Error	Incorrect Transaction Account Number
12.5	Category 12 – Processing Error	Incorrect Transaction Amount
12.6	Category 12 – Processing Error	Duplicate Processing or Paid by Other Means
12.7	Category 12 – Processing Error	Invalid Data
13.1	Category 13 – Consumer Dispute	Services Not Provided or Merchandise Not Received
13.2	Category 13 – Consumer Dispute	Cancelled Recurring Transaction
13.3	Category 13 – Consumer Dispute	Not as Described or Defective Merchandise/Services
13.4	Category 13 – Consumer Dispute	Counterfeit Merchandise
13.5	Category 13 – Consumer Dispute	Misrepresentation of the purchased good and/or service
13.6	Category 13 – Consumer Dispute	Credit Not Processed
13.7	Category 13 – Consumer Dispute	Cancelled Merchandise/Services
13.8	Category 13 – Consumer Dispute	Original Credit Transaction Not Accepted
13.9	Category 13 – Consumer Dispute	Non-Receipt of Cash or Load Transaction Value at ATM