Transaction Management
Transaction Management
When using the Secure Payment application, it is helpful to have a list of processed transactions to ensure your bookkeeping is aligned with your business' sales. The terminal can print transaction reports, allowing you to view either detailed or summary information on the transactions and transaction types in the current batch, if your business uses multiple terminals, you need to print reports on those terminals to view their reports.
Detailed reports display a list of every transaction in the current batch, including date, time, transaction type, payment method, invoice number, and amount. Summary reports group the transactions by card type, displaying the total sales, and the number of transactions.
The terminal’s printer (built-in or external) can print transaction reports for the current batch. For reconciliation purposes, you may want to print a report prior to the automated settlement, but it is not a requirement. Printing reports is meant to assist with your bookkeeping.
The available transaction reports are:
Additionally, you can search for individual transactions using the Search for a Transaction procedure.
Search for a Transaction
You can search for transactions on the terminal to view the details about one or more transactions. If you have multiple terminals operating under the same merchant ID (MID), all transactions from all terminals appear in the list with the most recent transaction at the top of the list. You can search for transactions in the current (open) batch as well as from previous batches.
NOTE: Because all of a merchant's transactions processed on all terminals are saved immediately to the server, the list of transactions may be quite long.
TIP: If you find it difficult to locate a specific transaction from an individual terminal, you may choose to restrict the search function to only display transactions performed on each individual terminal.
To restrict the transaction display to only those processed by the terminal, you must contact PayFacto support to request that your merchant profile displays only transactions processed on individual terminals by activating the Terminal Only Reports function. This will restrict transaction searching to individual terminals.
To search for a transaction:
From the main screen, touch the Menu button.
Enter the merchant password and touch Confirm.
In the Transaction management section, touch Transaction History.
Touch the Search button.
Enter one or more of the following search criteria:
An invoice number in the Invoice number field
An authorization code in the Authorization code field
Touch the Time range field to select a date range for the desired transaction; touch Save to search using the selected date range
Touch the Search button. The terminal returns any transaction that meets the selected search criteria.
Touch the desired transaction to display the details.
Print Detailed Transaction Report
The detailed report for the current batch of transactions lists each individual transaction’s details. You may want to print the detailed transaction in order to have a printed copy of the transactions prior to processing the the current batch. Printing a detailed report allows you to reconcile each transaction as part of your bookkeeping.
NOTE: Printing a detailed report can consume a large quantity of paper, depending on the number of transactions in the current batch.
To print a detailed list of transactions for the current batch:
From the main screen, touch the Menu button.
Enter the merchant password and touch Confirm.
In the Transaction management section, touch Reports.
In the Batch Details section, touch Print Batch Details. The terminal prints the Batch Details Report, listing all transaction details in the current batch for all terminal operators.
If you have more than one terminal, repeat steps 1 to 4 for each additional terminal where you want to print the detailed transaction report.
Print Batch Summary Report
The summary report for the current batch of transactions allows you to see the totals for each payment method used, including sales, refunds, tips, cashbacks, and fees. You may want to print the summary report to reconcile transactions by payment type as part of your bookkeeping prior to processing the current batch.
To print a summary list of transactions for the current batch:
From the main screen, touch the Menu button.
Enter the merchant password and touch Confirm.
In the Transaction management section, touch Transaction History.
In the Batch Summary section, touch Print Batch Summary. The terminal prints the Summary Details Report, listing all transactions in the current batch, grouped by card type for all terminal operators.
If you have more than one terminal, repeat steps 1 to 6 for each additional terminal where you want to print the summary transaction report.
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