# Terminal Overview

### IM30 Terminal Overview

This document will introduce you to your payment terminal as well as guide you through the process of preparing and configuring it in order to quickly begin processing payments.

\
Your PAX IM30 payment processing terminal comes with the following:&#x20;

| <ol><li>Payment terminal</li><li>Mounting bracket</li><li>USB Type-C cable</li><li>AC power cord</li><li>AC adapter with MDB connector</li><li>M4 screws & nuts</li></ol> | ![IM30 box contents](https://documentation.payfacto.com/Terminals/IM30/CA-EN/assets/images/IM30_Box_Contents_Numbered.png) |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------- |

{% hint style="warning" %}
IMPORTANT! The IM30 contains anti-tampering features that disable the terminal if triggered. If the terminal requires maintenance, be sure to contact an experienced professional who can remove and repair the terminal without rendering it inoperable.
{% endhint %}

***

### Terminal Hardware

The following illustrations show the location of the main terminal features and hardware:

| <ol><li>Front-facing camera (not used)</li><li>Color touchscreen / Contactless payment reader</li><li>Magnetic stripe reader</li><li>Chip card reader</li><li>Barcode scanner (not used)</li><li>SIM card module</li><li>Communication ports</li></ol> | ![IM30 front](https://documentation.payfacto.com/Terminals/IM30/CA-EN/assets/images/IM30_Front.png) | ![IM30 back](https://documentation.payfacto.com/Terminals/IM30/CA-EN/assets/images/IM30_Back.png) |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------- |

***

### IM30 Communication Ports

There are multiple communication ports on the back of the terminal. The port you use depend on the type of vending device you are connecting the terminal to. At a minimum, you will need to connect the MDB-S connector to provide AC power to the terminal. All other connections will be situation-specific. The available communication ports include:

| <ol><li>RS232-A</li><li>RS232-B</li><li>USB Host</li><li>USB OTG (Type-C)</li><li>Ethernet</li><li>3.5mm Auxiliary audio</li><li>HDMI</li><li>Power-Digital I/O</li><li>MDB-M & EXE</li><li>MDB-S</li></ol> | ![IM30 communication ports](https://documentation.payfacto.com/Terminals/IM30/CA-EN/assets/images/IM30_CommunicationPorts.png) |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------ |

{% hint style="info" %}
NOTE: Some of the communication ports may be protected by a cover; remove the covers for the ports you require.
{% endhint %}


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