Test Network Connection

Test Network Connection

The Secure Payment application's payment module works with counter-top and mobile payment terminals. Many counter-top terminals use a wired (Ethernet) network connection but many also use a wireless (Wi-Fi) as a backup connection. Mobile terminals will connect to Wi-Fi and/or mobile (cellular) networks.

If the terminal is taking longer than expected to process transactions, you may want to check the terminal's network connection to ensure that everything is working correctly.

To test your network connection:

1. From the main screen, touch Network.

1. The Connection test screen appears and displays the results of the connection test.

2. If the Connection Test screen displays a Failure message, touch the Continue button and check the terminal's Wi-Fi settings as well as your router and then repeat the network connection test.

1. If the Connection Test screen displays a Success message, touch the Continue button to return to the Secure Payment application.