Tips & Service

Tips & Service

The Tips & Service Charge function from the Payments menu allows to enter information that enables the workstation to calculate tips according to limits on automatic tips as well as surcharges based on a number of patrons served.

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Tip

Mandatory Tips

Enable this option to prompt employees to enter their tips at the workstation when closing a guest check. They must then enter the negative amount to be deducted from their net deposit for each transaction.

Tips Calculation

Enable this option to print on the employees readings the calculation between the cash received and the tips left on credit cards that leads to the Net Deposit amount to be handed in. Otherwise, the calculation is not printed, and the Cash line prints the amount to deposit.

NOTE: If no tip was left on any credit card, only the Cash line will be printed. If the Mandatory Tips option above is enabled, the Tips Calculation is printed as well.

Cashier Tips Declaration

Enable this option for the cashier to pay out tips for the employees. A button will appear on the cashier screen for this purpose.

Example rate #1

Enter a first tip suggestion percentage rate to print on the invoice.

Example rate #2

Enter a second suggested tip percentage rate to print on the invoice.

Calculate on Total

Enable this option so that the suggested tip percentage rates are calculated on the total including taxes.

Warning Rate

Enter in the tip percentage that, when exceeded, prompts a confirmation of the tip amount. If the tip entered at the workstation exceeds the total amount due on the guest check, the workstation requests a confirmation of the tip amount.

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Service

NOTE: the Service is not deducted from the amount to tender by the employee, so it remains with the restaurant.

Amount Threshold

Enter the total amount limit of the check before the workstation automatically calculates the service using the percentage entered in the "Service Charge %" field. The workstation then adds this amount on the guest check.

Customer Threshold

Enter the number of guests limit per table before the workstation calculates the service automatically using the percentage entered in the "Service Charge %" field. The workstation then adds this amount on the guests' checks.

Service Charge %

Enter the percentage to be added as a service charge if the amount of the guest check or the number of customers exceeds the limits entered in the previous fields, such as 15 percent for parties over six people or checks over $200.00.

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Gratuity

Gratuity on Bill

Check this option to have the gratuity after taxes added to the bill. A sub-total will appear at the end of the bill and the gratuity will be added under it along with the grand total.

NOTE: the Gratuity is deducted from the amount to tender by the employee, so it remains with the employee.

Include Discounts

Check this option to include the discounts in the gratuity calculation.

Include Taxes

Enable this option to include the taxes in the gratuity calculation.

Amount Threshold

Enter the total amount limit of the check before the workstation automatically calculates the gratuity using the rate entered in the "Percentage" field. The workstation then adds this amount on the guest check.

Customer Threshold

Enter the number of guests limit per table before the workstation calculates the gratuity automatically using the rate entered in the "Percentage" field. The workstation then adds this amount on the guests' checks.

Description

Enter the description to print for the gratuity on the guest checks.

Percentage

Enter the rate to be added as a gratuity if the amount of the guest check or the number of customers exceeds the limits entered in the previous fields, such as 15 percent for parties over six people or checks over $200.00.