# Delivery Delay

Maitre'D delay report provides you information based on the waiting time. The waiting time is the time between the customer calls and the time the customer receives the order. This report is available if you are using the "Delivery Driver" and "Historical" options from the Delivery module. The customers are sorted in an alphabetical order. From the report filter window, select the appropriate starting delay time and date range to be included in the report.

#### The following is a sample of the delay report:

![](https://documentation.payfacto.com/POS/MaitreD/Fulldoc/assets/images/ReportCenter/DeliveryDelay_files/image001.jpg)

**Phone:**

Customer's telephone number

**Customer:**

Delivery customer name

**Address:**

Delivery customer address

**Date:**

Delivery order date

**Time:**

Delivery time

**Amount:**

Delivery check's total

**Wait:**

Waiting time

**Bill:**

Check number

**Driver:**

Delivery driver name from POS Control