Auxiliary Back-Office - Before activating the license

Maitre'D Auxiliary Back-Office License Activation

Before activating the license

Before the license can be activated, you need:

License Serial Number

When activating an Auxiliary Back-Office, the serial number to use is the same as the Main Back-Office. The Auxiliary back-Office is an option that can be purchased through the same channels as new licenses and license add-ons.

NOTE: Please note that there is a turnaround time of 4 hours for all orders and that new licenses are only created during normal business hours. The License serial number can be found on the invoice received after the creation of the license.

Commerce Name

When activating an Auxiliary Back-Office, the Main Back-Office should already be up-and-running, therefore the commerce name is already established and can no longer be changed.

Obtain the commerce name from printed guest checks or receipts, or by looking up the license details on the Main Back-Office PC.

License activation process

With the license serial number and commerce name in hand, you can proceed with the license activation.

1. After restarting from the installation of the Maitre’D Back-Office, Auxiliary or Backup Server software, the Maitre’D License Activation prompt will automatically appear.

Serial Number & Commerce name Prompt

1. Enter the required information:

Serial Number & Commerce name Filled

a. Type in the license Serial Number as it appears on your Maitre’D invoice.

b. Type in the Commerce Name as it should appear in the Maitre’D Back-Office, on report headers and on the header of printed guest checks, invoices and receipts.

c. Click Next >> to continue the process.

1. The Site Code will be generated. Select it and copy it to the clipboard.

Request Key Code

1. Logon to the Maitre'D Distributor Portal:

http://distributors.maitredpos.com/

1. Select your language.

2. Enter your username and password, then click the Login button.

3. Click the License Activation link, near the top of the page.

Website - License Activation Link

1. Type in the license serial number and click the Submit button.

Website - Submit Serial Number

1. Locate the activation record for your license and click the Activate link.

License Activation - Auxiliary

NOTE: The activation record for the Auxiliary Back-Office is identified by the word "Auxiliary" in the record header. Because the Main Back-Office was already activated, the commerce name is displayed and cannot be modified.

1. If this is the very first activation of this license, you will be allowed to type in the Restaurant Name (commerce name). This name is case sensitive. Otherwise, the restaurant name will be filled in for you and cannot be modified.

2. Paste in the Site Code copied earlier.

3. Click the Generate button.

Website - Site Code

1. Your Activation Code (key code) will be generated. Select it and copy it to the clipboard.

Website - Key Code

1. Paste the key code (activation code) in the Key Code field and click Next >> to continue.

Key Code Entry

1. A confirmation prompt will appear, stating that the computer needs to be restarted.

Restart Prompt

1. Click Yes to restart your computer.

IMPORTANT! The computer MUST be restarted at this point. Otherwise, the license will not work properly.

1. After restarting, start the Maitre’D Auxiliary Back-Office by double-clicking the corresponding icon on the Windows Desktop.

Desktop Icon - Auxiliary Back-Office

The Maitre'D Auxiliary Back-Office Software is now licensed to run on this PC.