Locate and repair overlapping button
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When preferential screens are created and later modified, it is possible to accidentally have buttons that overlap each other. This wasn't much of an issue with the Legacy POS User Interface, but this can lead to random crashes or even the POS not starting at all with the Advanced POS UI.
Logon to the Maitre’D Back-Office with appropriate credentials. (Distributor or System Owner)
Start the Point of Sale Control module.
Click on the Screens menu and select Preferential Screen setup...
The list of available Preferential Screens is displayed.
Select an existing preferential screen and click the Modify button to edit its properties.
The preferential Screen Editor will appear (Legacy UI mode).
Overlapping buttons can happen when enabling the Right Expand or Bottom Expand options next to existing buttons. Buttons to the right and below the expanded button still exists, but are now hidden by the expanded button. This will cause unexpected behaviour with the Advanced POS User Interface.
To fix the issue, you can disable the expand options and leave them disabled. You may also delete the hidden buttons before re-enabling the desired expand options.
Unfortunately, there is no easy way to spot overlapping buttons. The only way is to open the properties of each expanded button, disable the expand options and see if there were one or more buttons hiding behind it.
Overlapping buttons can also be found in Screen Layouts. The procedure to locate and fix them is exactly the same as for Preferential Screens.