# Frequent Diner Customer

### Frequent Diner

#### Customer <a href="#customer" id="customer"></a>

The Frequent Diner Customer option allows to store information on Frequent Diner Customers, as well as reward your frequent customers with special promotions. This information is used to generate Frequent Diner Customer reports. Use this option to Add, Modify or Remove customer records.

![Button - Modify](https://documentation.payfacto.com/POS/MaitreD/HelpModules/POSControl/assets/images/MaitreDCommon/Buttons/MDButton-Modify.jpg)

This button allows to modify information on Frequent Diner Customer records. Select the record to modify and click on the MODIFY button. The customer's record will display and you will be allowed to change any field.

![Button - Add](https://documentation.payfacto.com/POS/MaitreD/HelpModules/POSControl/assets/images/MaitreDCommon/Buttons/MDButton-Add.jpg)

This button allows to add a new customer record to the Frequent Diner Customer database

![Button - Remove](https://documentation.payfacto.com/POS/MaitreD/HelpModules/POSControl/assets/images/MaitreDCommon/Buttons/MDButton-Remove.gif)

This button allows to delete a customer record from the Frequent Diner Customer database. Select the record to delete and click on the REMOVE button. A warning message will prompt you for a confirmation to delete that record. Click on OK to delete this record.

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**Personal**

**Folio**

Enter the Frequent Diner Customer code that will be used at the workstation when closing a check. This code can be alphanumeric.

{% hint style="info" %}
NOTE: This code cannot be change after record creation. Local frequent diner can use magnetic cards. For example, the Frequent Diner customer number 10001's magnetic card's track 2 would read ;10001? , with a maximum of 16 characters. If Custom Cards are used for Frequent Diner cards and Account Receivables cards, the custom card definition has to be setup in the A/R media type # 49 only, and the Frequent Diner numbers have to include all digits of the cards, even if some leading characters are the same on all cards. The employee have to touch the Frequent Diner button and only then swipe the card.
{% endhint %}

**Last Name**

Enter the customer last name. This name will be display with the code on the customer list at the POS.

**First name**

Enter the customer first name. This name is use when you generate reports in the Report Center.

**Birthday**

Enter the customer birthday.

**Sex**

Select the sex of this customer.

**Marital Status**

Enable the marital status of this customer.

**Special Anniversary**

Enter the date of another anniversary for this customer, such as the founding anniversary of a company, or the wedding anniversary of a couple.

**Address 1, and 2**

Enter the complete customer address in the two available lines.

**City**

Enter the city name for this account.

**State**

Enter the State / Province name for this account.

**Postal Code**

Enter the zip code for the address.

**Phone**

Enter the phone number of the customer.

**E-mail**

Enter the customer's email address.

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**Order**

**First order**

This field displays the date of the first transaction assigned to this customer account.

**Last order**

This field displays the date of the last transaction assigned to this customer account.

**Number of orders**

This field displays the total number of order assigned to this customer account.

**Total amount**

This field displays a running total of all orders assigned to this customer account.

**Description**

This column displays the Frequent Diner Tracking setup to reward your frequent customers with "Buy 10 get 1 Free" type promotions.

**Item/Division**

This column shows whether this promotion applies to an individual sales item or to all sales items of a division.

**Cust. Qty**

Number of sales item bought by this customer.

**Quantity**

Number of sales item to buy before getting a free sales item.

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**Balance**

**Point**

This field displays the number of points currently waiting to be converted into credits for this customer.

**Cash**

This field displays the credit available for future purchases by this customer.

**Last Ordered Items**

This field displays a list of up to 10 of the last ordered item in this restaurant

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**Main Account**

**Main Account**

This drop-down list allows to associate other members of a company or family with a main frequent diner customer.

![Button - Switch to main account](https://documentation.payfacto.com/POS/MaitreD/HelpModules/POSControl/assets/images/MaitreDCommon/Buttons/MDButton-SwitchtoMainAccount.jpg)

**Switch to Main Account**

Click this button to go directly to the main frequent diner customer.

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**Notes**

The Notes screen allows to store additional information on the frequent diner customer, such as seating or menu preferences.