System verification

After the service pack has been applied, check the entire system to ensure that everything is working correctly:

• Check that all workstations are operational

• Verify that all peripherals are working correctly, such as receipt printers, bar and kitchen printers, customer displays, card readers, PIN Pads, etc.

• Use a training employee to test all the normal sales operations.

• Logon to the back-office and test daily administration and management duties, such as verifying punch cards, taking back-office reports, etc.

• If possible, test a credit and a debit transaction to ensure that all systems are up and running before customers start showing up.