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Maitre'D POS (English)
Maitre'D POS (English)
  • Maitre'D
    • Maitre'D - Complete Online Documentation
      • Introduction
      • About Maitre'D
      • Chap 1: Hardware and Software Requirements
        • Hardware Requirements
        • Optional Hardware Components
        • Evaluating Hardware
          • Evaluating Hardware
          • Performance indicators
          • Target Scores
        • Operating System Requirements
        • Unsupported Operating Systems
        • Software Requirements
      • Chap 2: Installation & Initial Setup
        • Preparation
          • Before Installing Maitre'D
          • Configure your Windows Network Profile
          • Download Maitre'D Setup Files
          • Create your own Custom Maitre'D Installer
        • Installation
          • Start the Installation from a DVD (or downloaded DVD files)
          • Start the Installation from Downloaded Files
          • Installation Process for the Maitre'D Back-Office
          • Installation Process for the Maitre'D Point of Sale
          • Installation Process for the Maitre'D Auxiliary Back-Office
          • Installation Process for the Maitre'D Backup Server
        • License Activation
          • Main Back Office - Before activating the license
          • Auxiliary Back-Office - Before activating the license
        • First login
      • Chap 3: Maitre 'D Back-Office
        • Main Back-Office Introduction
        • License Management
          • Maitre'D Back-Office License Activation
          • Maitre'D Auxiliary Back-Office License Activation
          • Check Current License Options
          • Add-on Option to Existing License
        • User & Acess Management
          • Maitre'D User Editor
          • Maitre'D Access Editor
        • Help Contents
          • Back-Office Overview
          • File
          • View
          • Tools
      • Chap 4: Point of Sale Control
        • Introduction to the Point of Sale Control
          • Overview
          • Quick Service Restaurants (QSR) and Table Service Restaurants (TSR)
          • Navigating the Point of Sale Control module
        • Point of Sale Control Module
          • Accessing Options for the Point of Sale Control Module
          • POS Control - Configuration
          • POS Control - Configuration > Option
          • POS Control - Configuration > POS
          • POS Control - Check
          • POS Control - Printing
          • POS Control - Security
          • POS Control - Gratuity Distribution
          • POS Control - Home Page
        • Taxes
          • Setting up Taxes Overview
          • Sequence for configuring taxes
          • Create Tax Categories
          • Create Taxes
          • Assign Taxes to Divisions
          • British Columbia Soda Tax
        • Managing Sales Systems
        • Screens
          • Maitre'D Screens
          • Preferential Screens
            • Preferential Screen Setup
            • Preferential Screen Editor - Advanced User Interface
            • Button Properties
            • Button Command List
          • Screen Layout
            • Screen Layout Setup
            • Screen Layout Editor - Advanced User Interface
            • Button Properties
            • Button Command List
        • Payment
        • Discounts and Promotions
        • Gratuity ,Tips and Service
        • Help Contents
          • Overview
          • File
          • View
          • Employees
            • Employee
            • Configuration
            • Screen Access
              • Screen Access Setup
              • Access to Revenue Centers
            • Messages Center
          • Revenue Center
            • Revenue Center Overview
            • Items Setup
            • PLU
            • Availability
            • Temporary Withdrawal
            • Level Modifiers
            • Divisions
            • Divisions Category
            • Ratio Report
            • Revenue Center
            • Included Items
            • Buffet
            • Combo Meal
            • Special Menu List
            • Item Class
            • Options
              • Configuration
              • Options
              • Messages
          • Screens
            • Screens Overview
            • Weight Modifiers
            • Command & Type List
              • CMD Command List
              • Usage List
              • Command List
              • Type List
            • Preferential Screen Setup
              • Preferential Screen Setup
              • Screen Setup
              • Command Setup
              • Button Layout
              • Text Format
              • Icon Setup
              • Copy preferential Screens
            • Screen Layout Setup
              • Screen Layout Setup Overview
              • Screen Layout Setup
              • Layout Command Setup
              • Button Layout
              • Layout Text Format
              • Layout Icon Setup
            • Variable List Setup
            • Macro / CMD List Setup Overview
              • Macro / CMD List Setup
              • Macro / CMD List Setup
            • Mandatory Divisions
          • Workstation
            • Workstation Overview
            • Table Color
            • Market Segment
            • Redirection Table
            • Printer Type
              • Printer Type Setup
              • Codes
              • Page Size
              • Status
              • QR Code
              • Cash Drawer
              • Special branch
            • Shared Printer
            • Logical Printer
            • Options
              • Workstation Setup
              • Revenue Center
              • Mode
              • Invoice
              • Messages
              • Ports
              • Printers
              • Devices
              • Advanced
          • Payment
            • Payment Overview
            • Taxes
            • Tax Category
            • Media Type
              • Media Type Setup
              • Media Type Card Property
            • Promotion
              • Promotion
              • Schedule
              • Revenue Center
            • Tips & Service
            • Void Reasons
          • Frequent Diner
            • Frequent Diner Customer
            • Frequent Diner Promotions
            • Frequent Diner Tracking
            • Frequent Diner Rewards Coupons
            • Loyalty Program
      • Chap 5: Configuring and Managing Work
        • Maitre'D POS Workstations
        • Printers
          • 5.1.1 - Introduction
          • 5.1.2 - Printer Types
            • Printer Types
            • Printer Types - Setup
            • Printer Types - Codes
            • Printer Types - Page Size
            • Printer Types - Status
            • Printer Types - QR Code
            • Printer Types - Cash Drawer
            • Printer Types - Special
          • 5.1.3 - Logical Printers
          • 5.1.4 - Physical Printers
          • 5.1.5 - Shared Printers
          • Redirection Tables
            • Redirection Tables
            • Using Redirection Tables
        • Workstation Options
          • Workstation Configuration
          • Workstation
          • Revenue Center
          • Mode
          • Invoice
          • Messages
          • Ports
          • Printers
          • Devices
          • Advanced (Advanced POS UI)
        • Installation of a POS
          • Before Installing a new POS
          • Configure your Windows Network Profile
          • POS Installation Procedure
          • Windows Auto-Logon
          • POS Auto-Start
        • Advanced POS Workstation
          • Introduction - Advanced POS UI
          • Prerequisites - Advanced POS UI
          • Supported Image Formats
          • Enabling the Advanced POS User Interface
          • Advanced POS UI - Left-Handed Operation
          • Advanced POS UI - Dark Mode
          • Advanced POS UI - Hidden or Static Layout
          • Advanced POS UI - UI Debugger Tool
        • Mobile POS
          • Mobile POS - Introduction
          • Mobile POS - Prerequisites
          • Mobile POS - Recommended Android Devices
          • Mobile POS License Information
          • Maitre'D Communication Server
          • POS Bridge
            • Install POS Bridge
            • Verify POS Bridge Installation
            • Update POS Bridge
          • Maitre'D Back-Office Configuration
            • Setup Mobile Printing
            • Mobile Workstation Settings
          • Mobile POS App Install and Config
            • Mobile POS Application Installation - Android
            • Mobile POS Application - Initial Configuration
            • Mobile POS Application - Basics
            • Mobile POS Application - Download UI Assets
        • Troubleshooting
          • POS Failing to start
          • Advanced POS UI Screen Issues
            • Advanced POS UI Screen Issue
            • Locate and repair expanded buttons
            • Locate and repair overlapping buttons
      • Chap 6: System Configuration
        • System Configuration Overview
        • File
        • View
          • Toolbar
          • Options
            • Restaurant
            • Regional Settings
            • Report
            • Devices
            • Shipping
            • Directories
            • Fixed Expenses
        • Tools
          • Calendar
          • Date Control
          • Sales Deletion
          • Inventory Deletion
          • Import Maitre'D 2003 Archives
          • Verify Cumulative Files
        • Backup
          • Save Full system
          • Restore Full System Backup
          • Save System Management
          • Restore System Management
          • Save Extended Management
          • Restore Extended System Management
          • Copy Item Config. by Revenue Center
          • Archiving Setup
      • Chap 7:Server Control
        • Overview
        • File
        • View
          • Toolbar
          • Options
            • End of Day
            • Room Charge
            • Receivable
            • Frequent Diner
            • Gift Certificate
            • Discount Manager
            • Bar
              • Bar Interface
              • Cocktail Recipe
            • Backup Server
            • Advanced
            • Table Management
            • Home Page
        • Tools
          • Void Table
          • Check Closing
          • Day Rebuilder
          • Rebuild Day Backup
          • Cut Memory File
          • Memoire File Analysis
          • Control Update
        • Workstation
          • Make Data
          • Local Workstation Data
          • All Workstations Data
          • Close All Workstations
      • Chap 8: Electronic Funds Transfer
        • Credit Card Surcharge
        • Bar Tabs
          • Bar Tab Overview
          • Electronic Funds Transfer Setup
          • Point of Sale Control Setup
          • Bar Tabs Workflow at the POS
            • Starting the Bar Tab
            • Increment a Bar Tab
            • Closing a Bar Tab
            • Finalizing a Pre-Authorization
            • Reaching the Pre-Authorized limit on Single Pre-Auth
            • Voiding a Bar Tab before sending items
            • Voiding a Bar Tab with Sent Items
        • Help Contents
          • Overview
          • File
          • View
            • Toolbar
            • Options
              • Interface
              • Identification
              • Operation
              • Receipt
              • Pay at the Table
              • Remote Payment Device
              • Home Page
            • Show Server Status
          • Transactions
          • Reports
          • Report Samples
          • Configuring Media Types for EFT
      • Chap 9: Report Center
        • Overview
        • Files
          • New
          • Export
          • Open
          • Printer
          • Time table
          • Log
          • Close
        • View
          • Toolbar
          • Options
        • Report
          • Report - Sales
            • Sales by drawer
            • sales by shift
            • Sales by workstation
            • sales by table
            • sales consolidated
            • Top 15 items by modes
            • Top 15 items by revenue center
            • Top 15 items by cosolidated
            • DSR
            • Permanent
            • Daily permanent sales
            • Items reports per employee
            • Daybook
            • Taxes by revenue centers
            • Taxes by Modes
            • Sales per Division Category by Revenue Center
            • Sales per Division Category by Mode
            • Sales per Division by Revenue Center
            • Sales Consolidated per Item and Mode by Division
            • PLU Sales Summary
            • PLU Sales Summary by Division
            • PLU Sales Summary by Revenue Center
            • PLU Sales Summary by Item
            • Weekly summary of Clients by Time Period
            • Weekly summary of Meals by Time Period
            • Weekly summary of Transactions by Time Period
            • Weekly summary of Sales by Time Period
            • Order Report
            • Price Override
            • Summary of Servers
            • Summary of Payment by Servers
            • Summary of Servers (Detailed)
            • Sales Consolidated with Discount by Categories
            • Sales Units By Revenue Center By Mode
            • Sales Units By Mode
            • Sales Units By Server
            • Hourly Report
            • No Sales
          • Report - Analysis
            • Profit per Item by Revenue Center
            • Profit per Item by Division
            • Items Comparison Consolidated
            • Items Comparison By Revenue Centers
            • Items Comparison By Modes
            • Division Comparison Consolidated
            • Division Comparison By Revenue Centers
            • Division Comparison By Modes
            • Sales Comparison Consolidated
            • Sales Comparison By Revenue Centers
            • Sales Comparison By Modes
            • Items Forecast Consolidated
            • Items Forecast By Revenue Centers
            • Items Forecast By Modes
            • Transaction Cycle per employee
            • Transaction Cycle per workstation
            • CVM Over/Under Report
            • CVM Service Speed Report
            • Service Speed
            • Preparation Speed
            • Order Speed
            • Statistics
          • Report - Frequent Diner
            • Detailed Customers List
            • Customers Transactions
            • Customers List
            • Customers Mailing Labels
          • Report - Inventory
            • Purchase Order
            • Undelivered Items
            • History
            • Productions History
            • Items Waste History
            • Sale Items Waste History
            • Adjustment History
            • Purchases History
            • Purchase Report
            • Purchase Summary
            • Purchase Analysis
            • Billing Check
            • Inventory Report
            • Usage Report
            • Operating Cost
            • Variances
            • Sales Cost
            • Ratios Reports
            • Stock Value By Groupe
            • Stock Value by Category
            • Items Lists
            • Units
            • Groups
            • Categories
            • Suppliers
            • Locations
            • Departments
          • Report - A/R
            • Statements
            • Mailing Labels
            • Transactions
            • Transactions in Column
            • Customers List
            • Summary Statements
            • AR Invoice Detail Search
            • AR Invoice Summary Search
            • AR Sales by Category
            • AR Sales by Category and Revenue Center
          • Report - Media
            • Paid In
            • Paid Out
            • Gift Certificates
            • Medias
            • Medias Summary (Employees)
            • Medias Summary (Medias)
            • Medias Summary (Revenue Centers)
            • Medias Summary (Folios)
            • Medias Summary (Invoices)
            • Duplicate Medias
            • Payments Transfer
            • Payments Transfer by Revenue Center
            • Payments Transfer by Mode
            • Medias by Media (Plain Folio)
          • Report - Invoice
            • By Time Period
            • By Server By Time Period
            • By Number
            • Invoice Detail Search
            • Invoice Summary Search
            • Check Summary
            • Voids
            • Item Correct Detail
            • Discount Report per Employees
            • Discount per Divisions
            • Discount Summary Report
            • Items Transfer
            • Items Transfer by Revenue Center
            • Items Transfer by Mode
            • Servers Transfer
            • Tables Transfer
            • Point Item Sales
          • Report - Delivery
            • Customers List
            • Dispatch
            • Delivery Delay
            • PreOrder
            • Delivery Mailing labels
            • Delivery Credit Transfer
            • Delivery Invoice Detail Search
            • Delivery Invoice Summary Search
          • Report - T&A
            • TEFRA by Employee Code
            • TEFRA by Employee Name
            • TEFRA by Department
            • TEFRA Summary
            • Combined Report for Payroll Data Entry
            • Punches by Employee Code
            • Punches by Employee Name
            • Punches Summary
            • Employee by Code
            • Employee by Name
            • Employee Availability
            • Employee Tasks List by Code
            • Employee Tasks List by Name
            • Employee per Tasks
            • Labor Cost
            • Tips Declaration
            • Tips Transfer
            • Time Card by Employee Code
            • Time Card by Employee Name
            • Time Card by Date
            • Schedule
            • Schedule with Salary
            • Schedule per Tasks
            • Schedule per Tasks with Salary
            • Schedule per Days
            • Schedule per Days with Salary
            • Employee's Weekly Work Schedule
            • Employee's Weekly Work Schedule with Salary
            • Weekly summary
            • Weekly Summary with Salary
            • Weekly Detail by Employee Code
            • Weekly Detail by Employee Name
            • Weekly Detail by Employee Code with Salary
            • Weekly Detail by Employee Name with Salary
            • Labor by Employee Code
            • Labor by Employee Name
            • Labor Department Summary
            • Labor Task summary
            • Coffee Break by Employee Code
            • Coffee Break by Employee Name
            • Activity
            • Employees with Tips Performances
            • I9 Form
            • P13-P14 Form
            • W-4 Form
        • Configuration
        • Reset Data Files
        • Report Lists
        • Custom Reports
        • Reports by Module
          • Link Pos Control Report
          • Link T&A Report
          • Link Ar Report
          • Link Delivery Report
          • Link Inventory Report
        • Filters
      • Chap 10: Database
        • Overview
        • Warning
        • File
          • Open
          • New
          • Validation
          • Update
          • Printer
          • Log
        • View
          • Toolbar
          • Error Log
          • Print Errors Log
        • Record
          • Copy Record
          • Append
          • Remove Deleted Record
        • Fields
          • Set Fields
          • Fields Copy
        • Reconstruction
          • Btree
          • Purchase
          • Receivables
          • Stock
          • Location
          • Time Sheet
          • Schedule
          • Checks
          • Delivery Customers
          • Pre-Order
          • Recipe
        • Tools
      • Chap 11: Inventory Management
        • Overview
        • File
          • Department
          • Location
          • Groups
          • Categories
          • Units
          • Currency
          • Undelivered Reason
          • Inventory Items
          • Inventory Recipe
          • Text Recipe
          • Suppliers
          • Customers
          • Export
          • Purchase Clean-Up
          • Requisition Clean-Up
          • Init. Last Cost
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • Configuration
            • Adjustement
            • Purchase Order
            • Cooking Schedule
            • Home Page
        • Action
          • Merchandise Reception
          • Billing
          • Requisition
          • Purchase Order
          • Regular Production
          • Reversed Production
          • Inventory Item Waste
          • Sales Item Waste
          • Worksheet
          • Adjustment
        • Planning
          • Production Schedule
          • Price Change
          • Reorder on Minimum and Maximum
          • Reorder on Production Schedule
          • Cooking Schedule
        • List
          • Purchase
          • Requisition
          • Suppliers List
          • Products List
          • Products List Setup
        • Report - Legacy Report Samples
          • Requisition Report Sample
          • Billing Report
          • Regular Production Report Sample
          • Reversed Production Report Sample
          • Inventory Item Waste Report
          • Sales Item Waste Report Sample
          • Worksheet Report Sample
          • Inventory Adjustment Report Sample
          • Price Change Report Sample
          • Reorder Min-Max Report Sample
          • Reorder Production Schedule Report Sample
          • Condensed Purchase List Report
          • Detailed Purchase List Report
          • Purchase Analysis List Report Sample
          • Purchase Week Analysis Report Sample
          • Requisition Detailed/Summary List Report Sample
          • Suppliers List Sample
          • Product List Report Sample
        • Report Center (Inventory)
      • Chap 12: Delivery
        • Overview
        • File
          • Customers
          • Street
          • External Zones
          • Cleaning
          • Printer Setup
          • Log
        • View
          • Toolbar
          • Options
        • Report Center (Delivery)
      • Chapt 13: Time and Attendance
        • Overview
        • File
          • Employee
          • Employee
            • Personal Information
            • Personnal Information US
            • Other Information US
            • IRS
            • Shift
            • Assigned Task
            • Time Card
          • import
          • Export
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • General Configuration
            • Coffee Break Configuration
            • Export Configuration
            • Schedule Configuration
            • ADP Interface
            • TMx Configuration
            • PayChex Interface
            • Import Interface
        • Setup
        • Tools
        • Time and Attendance Reports
      • Chap 14: Account Receivable
        • Overview
        • Software Requirement
        • Files
          • Customers
          • Printer
          • Log
          • Export
        • View
          • Toolbar
          • Options
            • Configuration
            • Main Account
            • Misc.Account
        • Actions
          • Transaction Entry
          • Check Inquiry
          • Finalize Statements
        • Tools
      • Chap 15: Accounting Interface
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Account
          • Income
          • Expenses
          • Copy Income Accounts
          • Copy Divisions Accounts
          • Account Chart
          • Payable Account chart
        • List
      • Chap 16: Floor Management
        • Overview
        • File
          • Floor Editor Overview
          • Property
          • Tables Assignment Reasons
          • Printer
          • Log
        • View
          • Toolbar
          • Options
      • Chap 17: Converter
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Tools
          • External Sales Posting
            • General
            • Config. Service Web
            • Items
            • Discount
            • Taxes
            • Waiter
            • Media
            • Advanced
          • Acknowledge Corporate Message
          • Custom Data Tracking
          • Custom Data Tracking Wizard
      • Appendix: Troubleshooting
        • Configure the Maitre'D Sharing Options
        • Old icons are still displayed after upgrading to the latest version of Maitre'D upragade
    • Maitre'D - Advanced POS User Interface (HTML POS)
      • Prerequisites - Advanced POS User Interface
      • Hardware Requirements
      • Enabling the Advanced POS User Interface
      • Advanced POS UI - Dark Mode
      • Advanced POS UI - Left-Handed Operation
      • Advanced POS UI - Hidden or Static Layout
      • Supported Image Formats
      • Troubleshooting
        • Advanced POS UI Screen Issues
        • Locate and repair expanded buttons
        • Locate and repair overlapping button
    • Maitre'D - Online Help Contents by module
      • Main Back-Office
        • Main Back-Office Overview
        • File
          • Licenses
          • Printer Setup
          • Log
        • View
        • Tools
          • Access Editor
          • User Editor
      • Point of Sale Control
        • Overview
        • File
        • View
          • Toolbar
          • Setup Dates
          • Options
        • Employees
          • Employees
          • Configuration
          • Screen Access
          • Message Center
        • Revenue Center
          • Revenue Center Overview
          • Items Setup
            • Items Setup List
            • Item Setup
            • Options
            • Links
            • Configuration
            • Cost
            • Inventory
          • PLU
          • Availability
          • Temporary Withdrawal
          • Level Modifiers
          • Divisions
          • Divisions Category
          • Ratio Report
          • Sales Units
          • Included Items
          • Buffet
          • Combo Meal
          • Special Menu
          • Item class
          • Options
        • Screens
          • Screens Overview
          • Weight Modifiers
          • Command & Types List
            • CMD Command List
            • Usage List
            • Command List
            • Type List
          • Preferential Screen
            • Preferential Screen Setup Overview
            • Screen Setup
            • Command Setup
            • Button Layout
            • Text Format
            • Icon Setup
            • Copy preferential Screens
          • Screen Layout Setup
            • Screen Layout Setup Overview
            • Screen Layout Setup
            • Layout Command Setup
            • Layout Button Setup
            • Layout Text format
            • Layout Icon Setup
          • Variable List Setup
          • Macro / CMD List Setup
          • Mandatory Division
        • Workstation
          • Workstation Overview
          • Table Color
          • Market Segment
          • Redirection Table
          • Printer Type
            • Printer Type Setup
            • Codes
            • Page Size
            • Status
            • QR Code
            • Cash Drawer
            • Special
          • Shared Printer
          • Logical Printer
          • Options
        • Payments
          • Payment Overview
          • Taxes
          • Tax Category
          • Media Setup
          • Promotion
          • Tips & Service
          • Void Reasons
        • Frequent Diner
          • Frequent Diner Customer
          • Frequent Diner Promotions
          • Frequent Diner Tracking
          • Frequent Diner Rewards Coupons
      • System Configuration
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Tools
          • Calendar
          • Date Control
          • Sales Deletion
          • Inventory Deletion
          • Import Maitre'D 2003 Archives
          • Verify Cumulative Files
        • Backup
      • Server Control
        • Overview
        • File
        • View
          • Toolbar
          • Options
            • End of Day
            • Room Charge
            • Receivable
            • Frequent Diner
            • Gift Certificate
            • Discount Manager
            • Bar
              • Bar Interface
              • Cocktail Recipe
            • Backup Server
            • Advanced
            • Table Management
            • Home Page
        • Tools
          • Void Table
          • Check Closing
          • Day Rebuilder
          • Rebuild Day Backup
          • Cut Memory File
          • Memoire File Analysis
          • Control Update
        • Workstation
          • Make Data
          • Local Workstation Data
          • All Workstations Data
          • Close All Workstations
      • Electronic Funds Transfer (EFT)
        • Overview
        • File
        • View
          • Toolbar
          • Options
          • Show Server Status
        • Transaction
          • Add Transaction
          • Modify Transaction
          • Void Transaction
          • Return Transaction
          • Void a Return
        • Report
        • Report Samples
        • Configuring media types for use with EFT
      • Delivery
        • Overview
        • File
        • View
        • Delivery Reports
      • Inventory Management
        • Overview
        • File
          • Department
          • Location
          • Groups
          • Categories
          • Units
          • Currency
          • Undelivered Reason
          • Inventory Items
          • Inventory Recipe
          • Text Recipe
          • Suppliers
          • Customers
          • Export
          • Purchase Clean-Up
          • Requisition Clean-Up
          • Init. Last Cost
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • Configuration
            • Adjustement
            • Purchase Order
            • Cooking Schedule
            • Home Page
        • Action
          • Merchandise Reception
          • Billing
          • Requisition
          • Purchase Order
          • Regular Production
          • Reversed Production
          • Inventory Item Waste
          • Sales Item Waste
          • Worksheet
          • Adjustment
        • Planning
          • Production Schedule
          • Price Change
          • Reorder on Minimum and Maximum
          • Reorder on Production Schedule
          • Cooking Schedule
        • List
          • Purchase
          • Requisition
          • Suppliers List
          • Products List
          • Products List Setup
        • Report - Legacy Report Samples
          • Requisition Report Sample
          • Billing Report
          • Regular Production Report Sample
          • Reversed Production Report Sample
          • Inventory Item Waste Report
          • Sales Item Waste Report Sample
          • Worksheet Report Sample
          • Inventory Adjustment Report Sample
          • Price Change Report Sample
          • Reorder Min-Max Report Sample
          • Reorder Production Schedule Report Sample
          • Condensed Purchase List Report
          • Detailed Purchase List Report
          • Purchase Analysis List Report Sample
          • Purchase Week Analysis Report Sample
          • Requisition Detailed/Summary List Report Sample
          • Suppliers List Sample
          • Product List Report Sample
        • Report Center (Inventory)
      • Report Center
        • Overview
        • Files
          • New
          • Export
          • Open
          • Printer
          • Time table
          • Log
          • Close
        • View
          • Toolbar
          • Options
        • Report
          • Report - Sales
            • Sales by drawer
            • sales by shift
            • Sales by workstation
            • sales by table
            • sales consolidated
            • Top 15 items by modes
            • Top 15 items by revenue center
            • Top 15 items by cosolidated
            • DSR
            • Permanent
            • Daily permanent sales
            • Items reports per employee
            • Daybook
            • Taxes by revenue centers
            • Taxes by Modes
            • Sales per Division Category by Revenue Center
            • Sales per Division Category by Mode
            • Sales per Division by Revenue Center
            • Sales Consolidated per Item and Mode by Division
            • PLU Sales Summary
            • PLU Sales Summary by Division
            • PLU Sales Summary by Revenue Center
            • PLU Sales Summary by Item
            • Weekly summary of Clients by Time Period
            • Weekly summary of Meals by Time Period
            • Weekly summary of Transactions by Time Period
            • Weekly summary of Sales by Time Period
            • Order Report
            • Price Override
            • Summary of Servers
            • Summary of Payment by Servers
            • Summary of Servers (Detailed)
            • Sales Consolidated with Discount by Categories
            • Sales Units By Revenue Center By Mode
            • Sales Units By Mode
            • Sales Units By Server
            • Hourly Report
            • No Sales
          • Report - Analysis
            • Profit per Item by Revenue Center
            • Profit per Item by Division
            • Items Comparison Consolidated
            • Items Comparison By Revenue Centers
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  • Cash Discount
  • Electronic Funds Transfer Setup for Cash Discount
  • Point of Sale Control Setup
  • Create the discount
  • Enable the discount for Employee Configurations
  • Associate the discount to the Cash media type
  • Workflow at the Point of Sale
  • Order Screen
  • Print Check Screen
  • Payment Screen
  • Guest Check and Receipt
  • POS Reports

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  3. Chap 4: Point of Sale Control

Discounts and Promotions

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Cash Discount

The Cash Discount feature offers an incentive for customers to use cash by discounting the credit card processing fees from the bill total.

Background

In environments where applying a surcharge to cover credit processing fees is not permitted, merchants will typically mark up all their prices to pass down these costs to their customers. In doing so, customers who don't use card payments end up paying as much as those using credit cards, even if they don't generate processing fees for the merchant. With the cash discount feature, customers using cash get rewarded by a small reduction on their check total.

Restrictions

Currently, the Cash Discount feature is only available for U.S. merchants using the Retail Terminal Interface for Semi-Integrated Payment Applications (RTI-SIPA) plugin (EFT-RTI v 1.0) for Electronic Funds Transfer (EFT) processing.

Requirements

  • Maitre'D version 7.08.000.400 or later, with Electronic Funds Transfer Interface.

  • RTI-SIPA version 1.31.05 or later.


Electronic Funds Transfer Setup for Cash Discount

In order to use Cash Discount, the Electronic Funds Transfer module mush be configured to use the EFT-RTI v 1.0 Interface.

Please find detailed instructions on installing and configuring the Retail Terminal Interface for Semi-Integrated Payment Applications (RTI-SIPA) plugin (EFT-RTI v 1.0) for Electronic Funds Transfer (EFT) processing here:

SecurePay Online User Manual


Point of Sale Control Setup

To enable the Cash Discount feature, 3 main steps need to be carried out in the Point of Sale Control module:

  1. Create a discount in Point of Sale Control / Payments / Promotions...

  2. Enable the discount for all required employee configurations in Point of Sale Control / Employees / Configuration / [select config] / Discount.

  3. Associate the discount to the Cash media type in Point of Sale Control / Payments / Media Types... / Cash / Media Type.


Create the discount

  1. Logon to the Maitre’D Back-Office with appropriate credentials. (Distributor or System Owner)

  1. Start the Point of Sale Control module.

  1. Click on the Payments menu and select Promotions...

  1. The list of available promotions will appear. Click Add to create a new promotion.

  1. A blank promotion configuration screen will appear. Configure the various branches as follows:

Promotion branch

Description

Type a meaningful description for this discount. This will appear on Receipts, POS Reports as well as Back-Office Reports.

Category

Select Item by division for the purpose of Cash Discount.

Type

Select [ % ].

Application

Select Fix.

Rate

Enter the percentage of discount to apply when a customer pays with cash.

On Total

Enable this option to make sure that the Cash Discount is calculated on the check total rather than on each individual item.

Activation Date (optional)

Select the date from which this discount will become active. If the setting is left to its default setting, the discount will be active immediately.

Expiration Date (optional)

Select the expiration date from which this discount will become inactive. If the setting is left to its default setting, the discount will never expire.

Auto. item select

Enable this option. This will force the discount to apply on all ordered items and is necessary for the Cash Discount to function.

Multiple

Enable this option to allow the cash discount to be used at the same time as other discounts.

Schedule branch

Make sure that the promotion is available all the time, so that it always applies.

Revenue Centers branches

Repeat these steps for every Revenue Center:

  • Enable the Available checkbox.

  • Click the Select All button to enable all divisions.

  • Proceed to the next Revenue Center.

  1. Click OK to save changes. The new promotion will appear in the list.

  1. Click Close to exit this window and return to the Point of Sale Control module. This completes the promotion creation process.


Enable the discount for Employee Configurations

  1. From the Point of Sale Control module, click the Employees menu and select Configuration...

  1. The list of available Employees General Configurations will be displayed. Select a configuration that requires access to the Cash Discount and click the Modify button.

  1. The configuration opens. Click on the Discount branch and enable the Cash Discount by ticking the checkbox next to the discount.

  1. Click OK to save your changes. The Employee Configuration window will close, and you will be back at the Employees General Configurations list.

  2. Select the next configuration that requires access to the Cash Discount and repeat the process until all required configurations have access to the Cash Discount.

  1. Once all required configurations are given access to the Cash Discount, click Close on the Employees General Configurations list.


Associate the discount to the Cash media type

  1. From the Point of Sale Control module, click the Payments menu and select Media Types...

  1. The list of available media types will appear. Select the Cash media type and click the Modify button.

  1. The Cash media type properties will open on the Media Type branch. The Cash Discount options are located near the bottom of the window:

Cash Discount

Select the discount that will be applied when a customer pays with cash.

Cash Discount Prompt

Configure the text that will be displayed on the POS screen and on the guest check to identify the total to be paid if the customer elects to pay with cash. the default text is "Cash Total".

  1. Click OK to save changes. This will close the media type window.

  2. Click Close on the media type list. This will bring you back to the Point of Sale Control module.

  3. You may now close the Point of Sale Control module and log out of the Maitre'D Back-Office.


Workflow at the Point of Sale

This topic describes the general workflow of the Cash Discount feature at the Point of Sale.


Order Screen

At the order screen, the Cash Total line is displayed immediately above the usual TOTAL line. This provides a visual cue to the employee to keep track of how much the customers can save on their purchase if they pay using cash instead of using a payment card.

Blank Order Screen

Order Screen with ordered items


Print Check Screen

The Cash Total value is also displayed at the Print Check screen:


Payment Screen

At the Payment screen, only the full amount (without the cash discount) is displayed until the cash payment is fully applied:

Payment Screen

Applying amount

Cash Payment Applied


Guest Check and Receipt

The Cash Total value is printed on the guest check to inform the customer of the potential savings involved when paying with cash. If the customer does pay with cash, the check total will be adjusted on the receipt, and the Cash Discount amount will be printed on the receipt.

Guest Check

Receipt


POS Reports

In POS reports such as employee readings and the Main reading, the amount discounted through Cash Discounts is displayed along other discounts.

Maitre'D Logon Screen
Back-Office Icon - Point of Sale Control
Payments / Promotions...
Add new promotion
Promotion Settings
Promotion Schedule
Promotion Revenue Centers
Promotion List
Employees / Configuration...
Modify Employee Configuration
Enable promotion for empl. config.
Next Config
Payments / Media Types...
Modify Cash
Cash Discount Options

Print Check screen showing Cash Total