External Sales Posting
General Branch
Sales can be imported from the web or a kiosk into Maitre'D thanks to the XML platform. Files transferred to the Back-Office are treated in real time. Therefore, inventory updates are also in real time. This increases efficiency and eliminates the need for costly equipment. Since data is transferred automatically, this eliminates errors from manual data entry.
The general tab of the external sales posting option allows to choose the path of the folder where external sales will be received.
External Sales Import
Enable this option to receive external sales information in an XML formatted file.
Directory
Select the path of the folder where the external sales information will be available for import in an XML formatted file. NOTE: Use the folder icon to browse to your shared directory.
External Configuration Import
Enable this option to receive external sales information configuration in an XML formatted file.
Directory
Select the path of the folder where the external sales information configuration will be available for import in an XML formatted file. NOTE: Use the folder icon to browse to your shared directory.
Config. Service Web
The External Order System (EOS) allows transmission of orders over the web.
Activate Web Service
Enable this option to setup the different parameters needed to establish communication with the EOS.
NOTE: The External Sales Import option must also be enabled and the Directory specified in Converter / Tools / External Sales Posting / General
Address
Specify the URL of the web service the system must connect to.
User Name
Specify the user name to use when identifying the system with the EOS.
NOTE: Each restaurant has its own user name and password.
Password
Specify the password to use when identifying the system with the EOS.
Confirmation
Confirm the password that must match the one specified in the above field.
NOTE: The content of these two fields is always hidden.
Diagnostic
Show Log
Click this button to display the event journal.
Verify Binding
Click this button to confirm the communication configuration with the EOS.
Items Branch
The items branch of the external sales posting option allows to map sales items from external sales to Maitre'D sales items.
Select this button to modify an existing external sales item mapping.
Select this button to add a new external sales item mapping.
Select this button to remove an obsolete external sales item mapping.
Items Revenue Center
Select from the list the Maitre'D revenue center where these external sales will be posted to.
NOTE: Because External Sales can only be linked to one revenue center, this field becomes grayed out as soon as you link one external sale item code to a sale item of the selected revenue center. The field will become available again if you remove all sales items links.
External value
Enter the code of the external sales item.
Internal value
Select the Maitre'D sales item from the list.
NOTE: To avoid confusion between different items with the same description, the items' ID codes are also displayed.
Discount Branch
The discount branch of the external sales posting option allows to map discounts from external sales to Maitre'D discounts.
Select this button to modify an existing external discount mapping.
Select this button to add a new external discount mapping.
Select this button to remove an obsolete external discount mapping.
External value
Enter the code of the external discount.
Internal value
Enable the Maitre'D discount from the list.
Taxes Branch
The taxes branch of the external sales posting option allows to map sales from external sales to Maitre'D sales taxes.
Select this button to modify an existing external sales tax mapping.
Select this button to add a new external sales tax mapping.
Select this button to remove an obsolete external sales tax mapping.
External value
Enter the code of the external sales tax.
Internal value
Enable the Maitre'D sales tax from the list.
Waiter Branch
The waiter branch of the external sales posting option allows to map waiters from external sales to Maitre'D waiters.
Select this button to modify an existing external waiter mapping.
Select this button to add a new external waiter mapping.
Select this button to remove an obsolete external waiter mapping.
External value
Enter the code of the external waiter.
Internal value
Select the Maitre'D waiter from the list.
NOTE: Maitre'D accepts Carry Out orders as well as Delivery orders with the same delivery employee by reading a 'PickUp' tag to the XML order file. The system uses the workstation and employee setup in Delivery / View / Options / Pre-Order, but ignores the Pick Up Mode option in P.O.S. Control / Employee / Configuration / Delivery.
Maitre'D also accepts an employee with the Order function. Use this to interface with kiosks. The workstation setup in Delivery / View / Options / Pre-Order is used, but it ignores the Employee setup in the same area.
Media Branch
The media branch of the external sales posting option allows to map media types from external sales to Maitre'D media types.
Select this button to modify an existing external media type mapping.
Select this button to add a new external media type mapping.
Select this button to remove an obsolete external media type mapping.
External value
Enter the code of the external media type.
Internal value
Enable the Maitre'D media type from the list.
Advanced Branch
Traces
Transactions
Enable this option to keep a trace of the external transactions.
Options
Media Type
Select from the list a Maitre'D media type where any discrepancy amount for external sales will be posted to. This will be used if the total calculated by Maitre'D does not match the total set in the XML import file.
Time Out
Enter the number of seconds to wait for an external order to be released by another process.
Use Preparation Time
Enable this option to allow the use of the delayed Preparation Time for a Pre-Order coming from the web.
NOTE: If the Pre-Order is not for the same day, only cash can be accepted as the media type, and no discount can be applied.
Use External Tax Calculation
Enable this option to accept the tax amount from the external file rather the one calculated from the tax's setup in the P.O.S. Control module, if there is a discrepancy. In such an event, the difference will be posted to the media type chosen above, and will be logged in the answer files.
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