Void a Return

Void a Return

IMPORTANT: This tool IS NOT PA-DSS 3.2 validated. Using this tool to add, modify or void transactions may create data which could contain unencrypted cardholder data. Use this tool at your own risk.

The Void a Return option allows to cancel a Return Transaction operation if you have made a mistake.

To Void a Return you should have in hand the credit card transaction record.

Select Return Transaction from Transaction menu.

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Information

Credit Card Number

Enter the Credit Card Number

Check Number

Enter the check number. This number is printed on the credit card slip and on the Transaction List.

Click on OK to accept the information entered. Maitre'D searches for the transaction. If it finds it, the Transaction screen displays.

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Void Return

Credit Card

The Credit Card field displays the credit card number.

Check

The Check field displays the customer invoice number that refers to this transaction.

Terminal

The terminal field displays the EFT terminal assigned to this transaction.

Media Type

Select the type of credit card used for this transaction.

Expiration

Enter the expiration date of the credit card. The format is month and year. For example, for the month of November 2005, enter 1105.

Authorization

Enter the authorization number that you have previously received from the clearinghouse.

Amount

Enter the amount of the transaction.

Server

If you want to assign this transaction for a particular server, enter his number in this field. You do not need to enter an employee number.