Update POS Bridge

When the Maitre'D Back-Office software is updated to a new version, the POS Bridge Service may not get updated automatically. If this happens, the POS Bridge Service may be updated manually.

Check your current Maitre'D Back-Office version

  1. Logon to the Maitre’D Back-Office with appropriate credentials. (Distributor or System Owner)

Desktop Icon - Maitre'D Back-Office
Maitre'D Logon Screen
  1. On the Main Back-Office screen, click on the Help menu and select the About Maitre'D Back-Office… option.

Main Back-Office Help Menu
  1. The Maitre'D "About Back-Office" box will be displayed. Take note of the Maitre'D version number.

About Maitre'D Back-Office Dialog

Check your current POS Bridge version

  1. Click on the Windows Start button and select Settings (by the cog wheel).

Windows Start Menu - Settings
  1. The Windows Settings screen will open. Click Apps - Uninstall, defaults, optional features.

Apps Button
  1. The Apps & Features screen will be displayed. Scroll down the list of installed apps and look for Maitre'D POS Bridge.

Apps & Features List
  1. The fact that the Maitre'D POS Bridge application is listed here means that it is installed. Click on it once to reveal more details. Take note of the version number. It should correspond exactly to your current Maitre'D version number. If it doesn't, your POS Bridge Service needs to be updated.

Maitre'D POS Bridge with outdated version

Manually update POS Bridge

The manual update process for POS Bridge is started the same way as the initial installation process:

  1. Logout of the Maitre'D Back-Office. Close any open Maitre'D module(s).

  2. Using File explorer, browse to C:\POSERA\MaitreD\PRG\Setup\. Locate the file called POSBridge.exe and double-click on it to launch the installer.

File Explorer - PRG-Setup folder
  1. You may see a User Account Control (UAC) warning. Click Yes.

UAC Warning - POS Bridge
  1. The InstallShield Wizard will start. The older version of POS Bridge will be detected, and you will be asked to update it. Click Yes to proceed.

Maitre'D POS Bridge Upgrade Dialog
  1. The InstallShield wizard will prepare the installation.

POS Bridge - Preparing Install
  1. Since the existing POS Bridge installation is being updated, only updated files will be copied. Click Next >.

POS Bridge - Resume Install
  1. Files will be updated. This process is fully automated and should only take a few seconds.

POS Bridge - Install Progress
  1. The InstallShield wizard will inform you that the update is complete. Click Finish.

POS Bridge - Install Complete

Once the installation is completed, double-check that Maitre'D POS Bridge is installed properly by following the method explained below:

Verify POS Bridge Installation

NOTE: Following an update to the POS Bridge, the computer does not need to be restarted. A computer restart is only necessary after the initial installation.

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