# Void a Return

#### Void a Return <a href="#void_a_return" id="void_a_return"></a>

{% hint style="warning" %}
IMPORTANT: This tool IS NOT PA-DSS 3.2 validated. Using this tool to add, modify or void transactions may create data which could contain unencrypted cardholder data. Use this tool at your own risk.
{% endhint %}

The Void a Return option allows to cancel a Return Transaction  operation if you have made a mistake.

To Void a Return you should have in hand the credit card transaction record.

Select Return Transaction from Transaction menu.

***

**Information**

**Credit Card Number**

Enter the Credit Card Number

**Check Number**

Enter the check number. This number is printed on the credit card slip and on the Transaction List.

&#x20;

Click on OK to accept the information entered. Maitre'D searches for the transaction. If it finds it, the Transaction screen displays.

***

**Void Return**

**Credit Card**

The Credit Card field displays the credit card number.

**Check**

The Check field displays the customer invoice number that refers to this transaction.

**Terminal**

The terminal field displays the EFT terminal assigned to this transaction.

**Media Type**

Select the type of credit card used for this transaction.

**Expiration**

Enter the expiration date of the credit card. The format is month and year. For example, for the month of November 2005, enter 1105.

**Authorization**

Enter the authorization number that you have previously received from the clearinghouse.

**Amount**

Enter the amount of the transaction.

**Server**

If you want to assign this transaction for a particular server, enter his number in this field. You do not need to enter an employee number.