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Button Command List

PreviousButton Properties NextPayment

Last updated 9 months ago

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Look at the list below to learn more about all the commands that are available for Preferential Screen or Screen Layout buttons.

Command Name

Description

Notes

Add | Reorder

The ADD button increases the quantity of a sales item. You have to first highlight the sales item in the Customer Order area, and then select the ADD button. If you highlight a sales item that was ordered previously, the REORDER button allows to reorder the same sales item.

Alternate | Regular

This command button allows to switch between the regular and compiled Order screen. This is useful to verify a compiled order before sending it to the kitchen.

Touch the Regular button to display the items on separate lines, in the same sequence they were chosen.
Touch the Alternate button to compile identical items on the same line.

The Alternate Order Screen option must be enabled in Point of Sale Control / Employees / Configuration / Order

AR Customer Name On Kitchen Chit

This command button allows selecting an Account Receivable from the A/R list, to display the Customer Name on the Order Screen and kitchen chit.

Assign Name To Table

This command button allows an employee to assign a name to an already opened table.

Balance The Bar Interface

This command button allows the servers to balance the bar interface reading with Maitre'D. At the end of the shift, the bartender can ask to balance the bar interface. Maitre'D verifies what has been ordered and what has been poured from the bar dispenser, and enters on the Order Screen the difference between both applications. Then it is just a matter of closing that check to have the Maitre'D and the Bar Device balanced.

Bar Tab

This command button allows the employee to open a bar tab.

This functionality requires an EFT solution which supports this feature.

Break-In

This command button allows the servers to push On The Fly orders to the first column of the CVM. For example, an employee can use this button if a drive-through customer decides to add a dessert when being handed the original order at the window, or if a customer broke into the line and didn't order at the order station.

Cash Payment

This command button allows to enter the amount of the preset cash button. Ex. $10, $20 etc.

Check Redistribution

This command button allows the employee to redistribute the check amounts among customers within a table.

This button does not appear unless the check has been printed once.

Clear Fast Order

This Command button allows to remove an entry from the Quantity Keyboard.

Client Adjustment

This command button allows the employees to adjust the total count of their customers.

This manual modification is only reflected on the employee readings on the workstation and the Sales Consolidated report in the report center.

Close

This command is used to close a check, an order, a table or a bar tab. This will bring up the payment screen, which allows the selection of a media type to settle the check. Newly ordered items will also be sent to kitchen printers, and the check will be printed if it has not already been printed.

Close All Trays

This command button allows cafeteria fast-food employees to display a compiled screen with the detail of more than one customer, and settle all current trays to Cash simply by pressing the OK button.

Combo Screen Suggestion

This command displays the different possible combo detected with the sales items selected so far in an order.

You also need to enable both the Use Combo and Use Suggestion Screen options in Employees / Configuration / Order / Combo Meal.

Command List

This command button allows displaying the special commands list screen.

Compiled

This command button allows displaying the current order in compilation mode. This speeds up fast-food service, giving the food runner a summary of current orders to prepare.

Count Customer

This command button allows including or excluding a guest from the client count in the reports. This is useful when a customer comes back to order a dessert, for example.

The No Customer Count option of Point of Sale Control / Employees / Configuration / Order disables this button for Table Zero (0).

Count Item

This command area displays the number of items ordered by the current customer.

Course

This command button allows to specify the course of the meal the sales items are associated with. The course number entered prints at the top of the kitchen chit followed by the items ordered. For example, a customer could choose to have an appetizer before the main entree arrives or with the main entree.

This option is available only if the Compilation option is enabled in Point of Sale Control > Revenue Center > Options > Options > Kitchen.

Credit Card Number Entry

This command button allows the employee to store a credit card number. This function is used to start tabs, for example, without actually authorizing the credit card for a specific dollar amount through the Credit Card Authorization function.

Delivery | Pickup List

This command button allows employees with a first regular Delivery function With Driver and a second one with Pick Up Mode to switch an order from one function to the other after it has been sent.

You should add this button to the screen of a third function.

Delivery | Pickup Switch

This command button allows employees with a first regular Delivery function and a second one with Pick Up Mode to switch a current order from one function to the other before sending it.

You should add this button on the screen of both functions.

Delivery Credit

This command button allows to give customers a credit that may be applied on their next delivery. The credit applied to a customer will be treated as a discount for the next time the customer calls to place an order. The Delivery module must be installed on the system to use this option, and you must define a Credit promotion in Point of Sale Control / Payments / Promotion.

Delivery Customer Selection

This command button allows to go back to the Delivery customer information screen from the Order Screen. The Delivery module must be installed on the system to use it.

Delivery History

This command button allows access to the delivery time of the last five orders of the customers. The Delivery module must be installed on the system to use this command. The historical field and the With Driver option in the Delivery / View / Option must be enabled.

Delivery Last Order Recall

This command button allows to recall the details of the last order that the customer has placed for the restaurant. The Delivery module must be installed on the system to use this command, and the Last Order option in the Delivery / View / Options must be enabled.

Delivery Order Time

This displays the current order time on which the delivery guaranty applies to.

Delivery Pre-Order Recall

This command button allows to manually recall a pre-order already entered for this customer. The Delivery module must be installed on the system to use this command.

Delivery Warranty

This displays the time in minutes given for the delivery warranty.

Discount

This command button links a discount that uses Gross Sales as discount categories.

Display Customer Count

This command displays how many guests were included in the order to help employees verify they did not forget any member of a group.

Display Recipe

This command button allows to display and print recipes of sales items that have been selected on the touchscreen. New bartenders can use this option to help them prepare drinks.

Display The Current Time

This displays the current time.

Do Combo

This command button allows to find all available combos and give the best possible deal once all items have been selected and the customer is ready to pay.

If you refuse the detected combo the first time, you can use this button again. You also need to enable both the Use Combo and Multiple Combo Choice options in Point of Sale Control / Employees / Configuration / Order / Combo Meal.

Employee Function

This command button allows to access the employees Function Screen directly from the order screen.

Exit | Clear

This command button allows employees to exit from the Order Screen if no new sales items have been entered on the order. The CLEAR button allows employees to cancel all newly punched sales items on the order.

External Command

This command button allows employees to start an external application.

By default, while the other application is running, the workstation is disabled and can not send orders to shared printers.

Fire

This command button allows employees to manually override the Hold countdown and send the order to the kitchen immediately.

Food Runner

This command button brings up the food runner screen right away without waiting for the default delay.

If a value between 1 and 3 is entered in the usage field, the button also becomes a display area to show the last, second to last or third to last order.

Frequent Diner Selection

This command button allows to associate a frequent diner customer with an order at anytime during the transaction.

General Message

This command displays the same 5 lines message as seen on the workstation's Login screen.

Go Client

This command button allows to go directly to another client on the same table faster then touching the Next or Previous button multiple times.

Hold

This command button allows to manually apply a Hold time before the order is fired to the kitchen. When you exit the table, the countdown will start and when it reaches 0, it will fire the order.

Item

This command button links preset buttons for specific items.

Item Availability

This command button allows to make selected items available or not.

Item Class

This command button allows to link an item class. Item Classes are groups of items that can be displayed in any order.

If an Item Class is already defined within a Screen, when you link a new Sales Item to that Item Class, this Sales Item is automatically included in this button.

Item Property

This command button allows to change the prices or description of sales items. If the item has its own button on the preferential screen, you can also change the button description. Or the item the button points to.

Item Recipes

This command button allows to select a sales item to display and print its recipe.

Item Waste

This command button allows to declare the loss of a sales item.

Less | Void

The LESS button decreases the quantity of a sales item about to be ordered if you have more then 1 item on the same line, or cancels the item if only 1 is on that line. You have to first highlight the sales item in the Customer Order area, and then select the LESS button. If you highlight sales items that were ordered previously, the VOID button allows to remove the sales items.

You might not have access to these functions with your access level.

Manual Bar Code

This command button allows the employees to manually enter bar codes.

Media Select

This command button allows to select one of your frequently used payment media types.

Mode

This command button allows to change the current mode on your workstation. After touching this button, you are prompted to select the mode you wish to use. After selecting the mode, the preferential screen for that mode displays, prompting to select an order entry sales item for the mode selected.

Mode Description

This command displays the mode currently in effect for that order.

Next Client

This command button allows to move the customer indicator forward one number from the currently displayed customer.

Next Dollar

This command button works the same as the close button but allows to enter the next closest dollar amount when settling checks. Ex. Next $1 could be used if the check total is $5.39 and the guest tenders $6.00. MaitreD, will calculate the change as .61 cents.

Next Preferential Screen

This command button allows to see the next section of your preferential screen, depending of your configuration.

No Sale

This command button allows to open the cash drawer without a sale.

Ord by Bar Controller | Ord by POS

This command is used to toggle between Order on pour mode and regular order mode. To be used only with bar controller devices.

Order Time | Price

This command button has 2 functions:

The ORDER TIME button allows the servers to display the time the order was sent to the kitchen.
The PRICE button reverts back to displaying the price of the items"

Park Table

This command button allows dining room employees to keep items currently selected but yet to be ordered so that they can leave the workstation and come back later without having to re-enter all those selections again. When that employee then accesses any Point Of Sales, the parked table is automatically offered, and the kept items are displayed, as if the employee had not left the workstation. New items can then be added and ordered at the same time as the kept items.

Also enable the Park Table option in Point of Sale Control / Employees / Configuration / Order. On the Floor Plan and Table Verification screens, a parked table will be noted with an "H", for Held. An employee can only park one table at a time.

PLU (Order By PLU Number)

This command button allows servers to order sales items by the item numbers. This number is not the PLU number, but the sales item number. The sales item number is displayed as the ITEM # in the top of the screen in Revenue Center / Sales Items / Items Setup. The sales item number may be different from the PLU number.

Preferential Screen

This command button calls another screen. For example, the BAR screens. As soon as the server will make a selection on this screen, the original screen will be brought back.

Preferential Screen Description

This command displays the name of the preferential screen currently in effect.

Preferential Screen Selection

This command button allows to select other preferential screens.

Previous Client

This command button allows to move the customer indicator back one number from the current displayed customer number.

Previous Preferential Screen

This command button allows to go back to the previous section of your preferential screen, depending of your configuration.

Price Override

This command button allows the servers to change the price of the item(s) being ordered. (The price change will affect the current order only).

Print

This command button allows to print the customer check, with of without discounts. If needed, it also orders newly entered sales items.

Print Current Customer

Select this command button to print the check for a single guest without going through the check distribution process and pressing the Next button for all guests who are not ready to leave.

Also enable the Print Current Customer option in Point of Sale Control / Employees / Configuration / Invoice

Print Last Check

Enable this command button to print the last Table # check. You must use the SEND button on the touchscreen to send the order to shared printers. If you have printed the check, you will not be able to print the check again using the PRINT LAST CHECK button.

Punch Clock

This command button allows to access the employees Punch Clock Functions directly from the order screen.

Quantity Selection

This command button allows to enter multiple quantities of the same sales items.

Reading

This command button allows accessing the employees Reading directly from the order screen.

Remark On Request

This command button allows the servers to enter Remarks. In Configurations by revenue centers Options you can program the number of lines for remarks, fill the Number of Lines field.

If you do not want remarks to be printed on the guest check, clear the On Check field. You can choose whether or not remarks should print on the guest check, but if you are using remarks they will be printed in the kitchen.
Remarks are useful for advising the kitchen that the customer is in a hurry or to personalize a message on the guest check, such as " Happy Birthday Joe! ".

Re-Order Last Round

This command button allows the employees to reorder items that have been already ordered. For example, the customers at a table X ordered 1 order of Nachos and 2 Bud Lights. Suppose that 30 minutes later, the customers at that same table wanted another order of Nachos and 2 Bud Lights. The ROUND button would allow an employee to order these same items again with fewer button strokes. To enable this option, the Round option under the Revenue Centers / Options, must be enabled.

Revenue Center Description

This command displays the name of the revenue center currently in effect.

Revenue Center Selection

This command button allows to change the revenue center for the current order. After touching this button, you are prompted to select the revenue center you wish to use. After selecting the revenue center, the preferential screen for that revenue center displays, prompting to select an order entry sales item for the revenue center selected.

Revenue Center Switch

This command button allows to change the revenue center for the current order, even for items already ordered.

Enable the Show Selection option in Point of Sale Control / Employees / Employees / Access and give access to at least two revenue centers. Also enable the Change Revenue Center option in Point of Sale Control / Employees / Configuration / Order / Command.

Scroll Order Down

This command button allows to scroll down to the next screen of items if you have more than a full Customer Order screen.

Scroll Order Up

This command button allows to scroll up to the previous screen of items if you have more than a full Customer Order screen.

Send

This command button sends the order to kitchen / requisition printer(s).

Set Number Of Customers

This command button allows employees to enter the number of customers at each table. This option allows to change the number of customers originally entered. For example you originally have 1 customer at a table, and a second guest decides to join the table.

Skip Order Detail On Check

If you enable this option, you will be able to enter a description that will replace the detail of the check when printing it.

Split Check

This command button allows the employees to split previously printed check into many separate checks with amounts that is specified.

Split Item

This button allows to divide the cost of sales items that have already been sent to the kitchen between two or more customers.

Status

This command button allows to display the status screen, which offers tools to transfer sales items from one customer to another.

Substitution List

This command button allows to display the different upsizes available for the sales items selected. The employee can then touch a particular upsize to select it.

Table

This command button allows to go directly to another table to place an order. As soon as the order is entered and the button is selected, the system will display a button pad and ask for your other table number.

Takeover | Release

This command button has 2 functions.

The TAKEOVER button allows a manager to quickly takeover another employee's table.
The RELEASE button returns the table to the original employee.

Transaction Timer

This displays how long it has been since this table was opened in table side service, or since the first item was selected in fast-food.

Undo Combo

This command button allows to remove the currently selected combo and replace it with the components at full price. The Do Combo command button can then be used to apply another one and give the best possible deal once all items have been selected and the customer is ready to pay.

Upsize

This command button allows to Upsize sales items in up to 10 different formats. On the preferential screen, setup a button for the base sales item. In Point of Sale Control / Revenue Center / Item Setup / Links, in the base sales item, select other upsized sales items to replace it when selected in combination with the upsize buttons.

If the Special Menu Printout options are also both enabled in Point of Sale Control / View / Options / Check and Printing, one can upsize an item ordered previously. The original item is voided, and the upsized item is ordered, without reporting this void anywhere, and even if the employee is not allowed to perform voids, so be careful not to supply any Upsize that is in fact a Downsize, as this could open the door to fraud.

Variable List

This command button allows you to link a variable list.

Void Check

This button allows the employees to void checks after the orders have been sent or to the kitchen, but before they have closed the checks. Employees can use the VOID CHECK button to void all items off the check. It is much easier than using the VOID button, which only voids specific highlighted items.

Void Order

This command button allows employees to create negative checks. Employees use negative checks to perform refund on a closed check. You are not actually voiding a specific check, but creating a new check number that has the items to be voided (entered negatively). This check offsets the check that was ring incorrectly.

Waiter

This command button (bar server interrupt) allows to switch from one bar server Order Screen to another during the order process.

Waste Sale Item

This button allows employees to remove a sales item that will appear on a waste item report for sites that do not use the inventory module. This is useful to differentiate voided items that were put back in stock or never taken from stock from wasted items that were thrown out.

The original item is voided, without reporting this void anywhere, and even if the employee is not allowed to perform voids, so be careful to reserve this function to the manager's screen access only.