Setup Mobile Printing

Typical Android or iOS tablets purchased in the general market don't have receipt printers. For this reason, Maitre'D has the ability to leverage the printing capabilities of other POS workstations for use by Mobile POS tablets.

  1. Logon to the Maitre’D Back-Office with appropriate credentials. (Distributor or System Owner)

Maitre'D Logon Screen
  1. Start the Point of Sale Control module.

Back-Office Icon - Point of Sale Control
  1. Click on the View menu and select the Options... option.

View menu - Options...
  1. The Point of Sale Control module's options window opens on the Configuration branch.

Point of Sale Control > View > Options > Configuration
  1. Click on the Printing branch.

  1. Configure these options from the Mobile Printing section:

Workstation

From the drop-down list, select the workstation that is responsible for handling print jobs send by mobile devices. Select a fixed workstation equipped with a receipt printer.

NOTE: Make sure that the selected workstation is always "on", otherwise the print jobs sent by mobile devices will not be processed.

Also, the selected workstation and attached printer(s) should be readily accessible to employees, as this is where guest checks will be printed.

Polling

Set the polling interval (in seconds) at which the workstation will check for print jobs from mobile devices. The recommended value is 15 seconds.

NOTE: The recommended setting for the Polling Interval is 15 seconds. This value provides a good balance between printing delays and processing overhead. Lower values will make the printing delay shorter, but may hinder the workstation's overall performance for other tasks.

  1. Click OK to save changes.

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