# Hardware Requirements

## Hardware Requirements

To facilitate reading and interpretation of hardware requirements, they are broken down in 3 tiers:

### Minimum

The minimum requirement is the bare minimum that will allow the Maitre'D Advanced POS User Interface to operate adequately, without any consideration for possible expansion or "future-proofing".

#### Recommended

The recommended hardware configuration should yield adequate performance in most situations and provide headroom for future expansion of the system.

#### Large Sites / High Volume

The hardware configuration for large sites should yield adequate performance in restaurants using 20 or more POS workstations. This requirement also applies to restaurants with high volume of orders, where the number of POS workstations may not be as high as 20, but where the POS Workstations are in near-constant use.

***

### Hardware Requirements for the Maitre'D Back-Office PC, Auxiliary Back-Office and Backup Server

| Hardware           | Recommended                                                                                                                                                                                                         | Large sites                                                                                                                                                                                                         |
| ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|                    |                                                                                                                                                                                                                     |                                                                                                                                                                                                                     |
| Operating System   | [See Operating System Requirements](https://docs.payfacto.com/payfacto-knowledge/maitred-pos/maitred/maitred-complete-online-documentation/chap-1-hardware-and-software-requirements/operating-system-requirements) | [See Operating System Requirements](https://docs.payfacto.com/payfacto-knowledge/maitred-pos/maitred/maitred-complete-online-documentation/chap-1-hardware-and-software-requirements/operating-system-requirements) |
| CPU                | <p>Intel Core i5 2300 series</p><p>or better</p>                                                                                                                                                                    | <p>Intel Core i7 2600 series</p><p>or better</p>                                                                                                                                                                    |
| RAM                | 8Gb                                                                                                                                                                                                                 | 16Gb                                                                                                                                                                                                                |
| Storage            | <p>SATA SSD</p><p>5Gb (installation)</p><p>+</p><p>10Gb (storage)</p>                                                                                                                                               | <p>NVMe SSD</p><p>5Gb (installation)</p><p>+</p><p>10Gb (storage)</p>                                                                                                                                               |
| Graphics           | DirectX 9 compatible or later                                                                                                                                                                                       | DirectX 9 compatible or later                                                                                                                                                                                       |
| Display            | 1920 x 1080                                                                                                                                                                                                         | 1920 x 1080                                                                                                                                                                                                         |
| Network            | Gigabit                                                                                                                                                                                                             | Gigabit or better                                                                                                                                                                                                   |
| Pointing Device    | Mouse or equivalent                                                                                                                                                                                                 | Mouse or equivalent                                                                                                                                                                                                 |
| Printer (optional) | <p>Ink jet or laser,</p><p>US Letter or A4</p>                                                                                                                                                                      | <p>Ink jet or laser,</p><p>US Letter or A4</p>                                                                                                                                                                      |

***

### Hardware Requirements for the Legacy POS

<table data-header-hidden><thead><tr><th width="149"></th><th></th><th></th><th></th></tr></thead><tbody><tr><td>Hardware</td><td>Minimum</td><td>Recommended</td><td>High Volume</td></tr><tr><td></td><td></td><td></td><td></td></tr><tr><td>Operating System</td><td><a href="operating-system-requirements">See Operating System Requirements</a></td><td><a href="operating-system-requirements">See Operating System Requirements</a></td><td><a href="operating-system-requirements">See Operating System Requirements</a></td></tr><tr><td>CPU</td><td>1 Ghz</td><td>Any Dual Core</td><td>Dual Core, 2 Ghz or better</td></tr><tr><td>RAM</td><td>4Gb</td><td>4Gb</td><td>4Gb</td></tr><tr><td>Storage (free space)</td><td>500Mb</td><td>500Mb</td><td>500Mb</td></tr><tr><td>Graphics</td><td>DirectX 9 compatible or later</td><td>DirectX 9 compatible or later</td><td>DirectX 9 compatible or later</td></tr><tr><td>Display</td><td>800 x 600</td><td>1024 x 768</td><td>1024 x 768 or better</td></tr><tr><td>Network</td><td>Gigabit</td><td>Gigabit</td><td>Gigabit or better</td></tr><tr><td>Pointing Device</td><td>Resistive touch screen</td><td>Projected Capacitive touch screen</td><td>Projected Capacitive touch screen</td></tr></tbody></table>

***

### Hardware Requirements for the Advanced POS User Interface (HTML POS)

| Hardware             | Minimum                                                                                                                                     | Recommended                                                                                                                                 | High Volume                                                                                                                                 |
| -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------- |
|                      |                                                                                                                                             |                                                                                                                                             |                                                                                                                                             |
| Operating System     | <p><a href="operating-system-requirements">See Operating System Requirements</a></p><p>Windows 10 Pro, IoT, Enterprise</p><p>Windows 11</p> | <p><a href="operating-system-requirements">See Operating System Requirements</a></p><p>Windows 10 Pro, IoT, Enterprise</p><p>Windows 11</p> | <p><a href="operating-system-requirements">See Operating System Requirements</a></p><p>Windows 10 Pro, IoT, Enterprise</p><p>Windows 11</p> |
| CPU                  | <p>Intel Celeron J1900</p><p>or better</p>                                                                                                  | <p>Intel Celeron J4105</p><p>or better</p>                                                                                                  | <p>Intel Core i3 2100 series</p><p>or better</p>                                                                                            |
| RAM                  | 4Gb                                                                                                                                         | 8Gb                                                                                                                                         | 8Gb                                                                                                                                         |
| Storage (free space) | 1Gb                                                                                                                                         | 1Gb                                                                                                                                         | 1Gb                                                                                                                                         |
| Graphics             | DirectX 11 compatible or later                                                                                                              | DirectX 11 compatible or later                                                                                                              | DirectX 11 compatible or later                                                                                                              |
| Display              | 1024 x 768                                                                                                                                  | 1024 x 768 or better                                                                                                                        | 1024 x 768 or better                                                                                                                        |
| Network              | Gigabit                                                                                                                                     | Gigabit                                                                                                                                     | Gigabit or better                                                                                                                           |
| Pointing Device      | Resistive touch screen                                                                                                                      | Projected Capacitive touch screen                                                                                                           | Projected Capacitive touch screen                                                                                                           |

***

### Hardware Requirements for Android Tablets running the Maitre'D Mobile POS app (MPOS)

| Hardware          | Minimum                                                                                                        | Recommended                                                                 |
| ----------------- | -------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------- |
|                   |                                                                                                                |                                                                             |
| Operating System  | Android 10                                                                                                     | Android 11 or later                                                         |
| CPU               | <p>Samsung Exynos 9611 or better</p><p>Qualcomm Snapdragon 662 or better</p><p>Unisoc Tiger T618 or better</p> | <p>Samsung Exynos 990 or better</p><p>Qualcomm Snapdragon 865 or better</p> |
| RAM               | 4Gb or more                                                                                                    | 6Gb or more                                                                 |
| Storage           | 32Gb or more                                                                                                   | 64Gb or more                                                                |
| Screen Size       | 10'' or more                                                                                                   | 10'' or more                                                                |
| Screen Resolution | 1080 x 1920 or better                                                                                          | 1200 x 2000 or better                                                       |

***

### Hardware Requirements for Apple iPad Tablets running the Maitre'D Mobile POS app (MPOS)

| Hardware          | Minimum                     | Recommended                |
| ----------------- | --------------------------- | -------------------------- |
|                   |                             |                            |
| Operating System  | iOS 14                      | iOS 14 or later            |
| CPU               | Apple A10X Fusion or better | Apple A12 Bionic or better |
| RAM               | 3Gb or more                 | 3Gb or more                |
| Storage           | 32Gb or more                | 64Gb or more               |
| Screen Size       | 10'' or more                | 10'' or more               |
| Screen Resolution | 1080 x 1920 or better       | 1200 x 2000 or better      |

***

### Hardware Requirements for Windows 11

In some cases, Windows 11 may have more stringent hardware requirements than Maitre'D. If you wish to use your POS system with Windows 11, these requirements need to be accounted for:

| Component       | Minimum                                                                                                                                                                                                          |
| --------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| CPU             | 1 Gigahertz (GHZ) or faster, with 2 or more cores on a [compatible 64-bit processor](https://docs.microsoft.com/en-ca/windows-hardware/design/minimum/windows-processor-requirements) or System on a Chip (SoC). |
| RAM             | 4 gigabyte (GB) for POS workstations or 8 gigabyte (GB) for a back-office PC, auxiliary back-office, or backup server.                                                                                           |
| Storage         | 64 GB or larger.                                                                                                                                                                                                 |
| System Firmware | UEFI, Secure Boot capable.                                                                                                                                                                                       |
| TPM             | Trusted Platform Module (TPM) version 2.0.                                                                                                                                                                       |
| Graphics Card   | Compatible with DirectX 12 or later with WDDM 2.0 driver.                                                                                                                                                        |
| Display         | High definition (720p) display that is greater than 9'' diagonally, 8 bits per color channel.                                                                                                                    |

### Additional Information

[List of compatible Intel Processors](https://docs.microsoft.com/en-ca/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors)

[List of compatible AMD Processors](https://docs.microsoft.com/en-ca/windows-hardware/design/minimum/supported/windows-11-supported-amd-processors)

[Trusted Platform Module (TPM) Technology Overview](https://docs.microsoft.com/en-us/windows/security/information-protection/tpm/trusted-platform-module-overview)