# Transactions ### Add Transaction {% hint style="warning" %} IMPORTANT: This tool IS NOT PA-DSS 3.2 validated. Using this tool to add, modify or void transactions may create data which could contain unencrypted cardholder data. Use this tool at your own risk. {% endhint %} This menu allows to add, modify or void credit card transactions, do returns and void returns without using the workstation. Before proceeding, you need: * Credit card number * Expiration date * Authorization number from a previously printed transaction record (to modify or void existing transactions) or obtained by contacting the card processing service provider (to add a new transaction). {% hint style="info" %} NOTE: Transactions processed from the Maitre'D Back-Office using these menu options may incur additional or higher interchange costs and processing fees. {% endhint %} #### Add Transaction Use this option to add a new credit card transaction from the Back-Office. Funds received using this function will appear in media reports but will not appear as sales revenue. *** #### **Information** **Credit Card Number** Enter the Credit Card Number. **Check Number** You can enter an existing check number or reference number that will not conflict with existing checks. *** #### **Transaction Entry** **Credit Card** The Credit Card field displays the credit card number. **Check** The Check field displays the customer invoice number that refers to this transaction. **Media Type** Select the media type for this transaction. **Expiration** Enter the expiration date for the credit card. The format is month and year. For example, for the month of November 2001, enter 1101. **Authorization** Enter the authorization number that you have previously received from the credit card company. **Amount** Enter the amount of the transaction. **Server** If you want to assign this transaction for a particular server, enter his number in this field. You do not need to enter an employee number *** ### Modify Transaction {% hint style="warning" %} IMPORTANT: This tool IS NOT PA-DSS 3.2 validated. Using this tool to add, modify or void transactions may create data which could contain unencrypted cardholder data. Use this tool at your own risk. {% endhint %} The Modify Transaction option allows to modify a transaction before you close your batch. (Example: the amount that the credit card was finalized with was incorrect). To modify a transaction you should have in hand the credit card slip or the Transaction List. Select the Modify Transaction option. *** **Information** **Credit Card Number** Enter the Credit Card Number. This number is printed on the credit card slip and on the Transaction List. **Check Number** Enter the check number. This number is printed on the credit card slip and on the Transaction List. Click on OK to accept the information entered. Maitre'D searches for the transaction. If it finds it, the Transaction screen displays. *** **Modify Transaction** **No.** The No. field displays the credit card number. **Expiration** The Expiration filed displays expiration date of the credit card used. **Authorization** The Authorization field displays authorization number that you have previously received from the clearinghouse. **Reference** The Reference field displays the customer invoice number that refers to this transaction. **Amount** The amount field displays the current amount registered for this transaction. **Terminal** The terminal field displays the EFT terminal assign to this transaction. **New Amount** Enter the modified amount for this transaction and press Enter. *** ### Void Transaction {% hint style="warning" %} IMPORTANT: This tool IS NOT PA-DSS 3.2 validated. Using this tool to add, modify or void transactions may create data which could contain unencrypted cardholder data. Use this tool at your own risk. {% endhint %} The Void Transaction option allows to void a credit card transaction that was finalized at the workstation. Select Void Transaction from Transaction menu. *** **Information** **Credit Card Number** Enter the Credit Card Number **Check Number** Enter the check number. This number is printed on the credit card slip and on the Transaction List. Click on OK to accept the information entered. Maitre'D searches for the transaction. If it finds it, the Transaction screen displays. *** **Void Transaction** **Credit Card** The credit card field displays the credit card number. **Check** The check field displays the customer invoice number that refers to this transaction. **Terminal** The terminal field displays the EFT terminal assigned to this transaction. **Media Type** Enable the type of credit card used for this transaction. **Expiration** Enter the expiration date of the credit card. The format is month and year. For example, for the month of November 2005, enter 1105. **Authorization** Enter the authorization number that you have previously received from the clearinghouse. **Amount** Enter the amount of the transaction. **Server** If you want to assign this transaction for a particular server, enter his number in this field. You do not need to enter an employee number. *** ### Return Transaction {% hint style="warning" %} IMPORTANT: This tool IS NOT PA-DSS 3.2 validated. Using this tool to add, modify or void transactions may create data which could contain unencrypted cardholder data. Use this tool at your own risk. {% endhint %} The option allows to give a credit to a customer credit account to correct a charge that was posted in a previous batch. To Return Transaction you should have in hand the credit card slip. Select Return Transaction from Transaction menu. *** **Information** **Credit Card Number** Enter the Credit Card Number **Check Number** Enter the check number. This number is printed on the credit card slip and on the Transaction List. *** **Return Transaction** **Credit Card** The Credit card field displays the Credit Card Number. **Check** The Check field displays the customer invoice number that refers to this transaction. **Terminal** The terminal field displays the EFT terminal assign to this transaction. **Media Type** Select the media type for this transaction. **Expiration** Enter the expiration date for the credit card. The format is month and year. For example, for the month of November 1998, enter 1198. **Authorization** Enter the authorization number that you have previously received from the credit card company. **Amount** Enter the amount of the transaction. **Server** If you want to assign this transaction for a particular server, enter his number in this field. You do not need to enter an employee number. Click OK to accept this transaction. Maitre'D will generate a transaction record that you can print on your report printer. We suggest that you give one copy of this transaction record to your customer and that you keep one for your file. *** ### Void a Return {% hint style="warning" %} IMPORTANT: This tool IS NOT PA-DSS 3.2 validated. Using this tool to add, modify or void transactions may create data which could contain unencrypted cardholder data. Use this tool at your own risk. {% endhint %} The Void a Return option allows to cancel a Return Transaction operation if you have made a mistake. To Void a Return you should have in hand the credit card transaction record. Select Return Transaction from Transaction menu. *** **Information** **Credit Card Number** Enter the Credit Card Number **Check Number** Enter the check number. This number is printed on the credit card slip and on the Transaction List. Click on OK to accept the information entered. Maitre'D searches for the transaction. If it finds it, the Transaction screen displays. *** **Void Return** **Credit Card** The Credit Card field displays the credit card number. **Check** The Check field displays the customer invoice number that refers to this transaction. **Terminal** The terminal field displays the EFT terminal assigned to this transaction. **Media Type** Select the type of credit card used for this transaction. **Expiration** Enter the expiration date of the credit card. The format is month and year. For example, for the month of November 2005, enter 1105. **Authorization** Enter the authorization number that you have previously received from the clearinghouse. **Amount** Enter the amount of the transaction. **Server** If you want to assign this transaction for a particular server, enter his number in this field. You do not need to enter an employee number.