> For the complete documentation index, see [llms.txt](https://docs.payfacto.com/payfacto-knowledge/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payfacto.com/payfacto-knowledge/maitred-pos/maitred/maitred-complete-online-documentation/chap-2-installation-and-initial-setup/preparation/download-maitred-setup-files.md).

# Download Maitre'D Setup Files

### Download Maitre'D Setup Files

To be able to download files for the Maitre'D POS system, you need a distributor account. Please contact your sales representative to obtain an account if you don't already have one.

***

### Logon to the Maitre'D Distributor Portal

1. Logon to:

   <http://distributors.maitredpos.com/>
2. Select your language.
3. Enter your username and password.
4. Click the Login button.

***

### Access the Software Downloads Section

1. Click the Support link, either at the very top of the page or in the main body.

![Screenshot - Distributor Portal](https://documentation.payfacto.com/POS/MaitreD/Fulldoc/assets/images/MDDownload/01-ClickSupport.png)

2. Click Knowledge Base. (You may need to scroll down a bit) This will open a new browser window.

![Screenshot - Distributor Portal](https://documentation.payfacto.com/POS/MaitreD/Fulldoc/assets/images/MDDownload/02-ClickKB.png)

3. Click the Knowledge Base tile.

![KB Tile](https://documentation.payfacto.com/POS/MaitreD/Fulldoc/assets/images/MDDownload/03-KBTile.png)

4. Click the Software Downloads tile.

![Software Downloads Tile](https://documentation.payfacto.com/POS/MaitreD/Fulldoc/assets/images/MDDownload/04-SoftDLTile.png)

5. Click the Maitre'D 7 Back-Office Suite Downloads link.

![Screenshot - Software Downloads](https://documentation.payfacto.com/POS/MaitreD/Fulldoc/assets/images/MDDownload/05-DowloadsLink.png)

***

### Download the file(s) you need

For Maitre'D 7, there are 3 downloads:

#### Service Pack Update

Download this file if Maitre'D is already installed and needs to be upgraded to the latest version.

![Maitre'D Update Download](https://documentation.payfacto.com/POS/MaitreD/Fulldoc/assets/images/MDDownload/06-SPUpdate.png)

#### Maitre'D Back-Office Full Install

Download this file to install Maitre'D from scratch on a new system. Includes Service Pack Update 7.08.000.180.

![Maitre'D Back-Office Full Install Download](https://documentation.payfacto.com/POS/MaitreD/Fulldoc/assets/images/MDDownload/07-FullBO.png)

#### Maitre'D Back-Office DVD

Download this file to have the full contents of the original Maitre'D DVD, which includes the Maitre'D Back-Office Full Install, with a graphical user interface to facilitate the installation of backup and auxiliary servers, POS workstations, etc.

![Maitre'D Back-Office DVD Download](https://documentation.payfacto.com/POS/MaitreD/Fulldoc/assets/images/MDDownload/08-FullDVD.png)

{% hint style="warning" %}
IMPORTANT! Downloaded files are \*.zip archives that need to be extracted for the installation to work. Please see [Extracting Files](/payfacto-knowledge/maitred-pos/maitred/maitred-complete-online-documentation/chap-2-installation-and-initial-setup/preparation/create-your-own-custom-maitred-installer.md)
{% endhint %}

Related Topics

1. [Create your own Custom Maitre'D Installer](/payfacto-knowledge/maitred-pos/maitred/maitred-complete-online-documentation/chap-2-installation-and-initial-setup/preparation/create-your-own-custom-maitred-installer.md)
2. [Installation Process for the Maitre'D Back-Office](/payfacto-knowledge/maitred-pos/maitred/maitred-complete-online-documentation/chap-2-installation-and-initial-setup/installation/installation-process-for-the-maitred-back-office.md)
3. [Installation Process for the Maitre'D Point of Sale](/payfacto-knowledge/maitred-pos/maitred/maitred-complete-online-documentation/chap-2-installation-and-initial-setup/installation/installation-process-for-the-maitred-point-of-sale.md)
4. [Installation Process for the Maitre'D Backup Server](/payfacto-knowledge/maitred-pos/maitred/maitred-complete-online-documentation/chap-2-installation-and-initial-setup/installation/installation-process-for-the-maitred-backup-server.md)
5. [InstallationProcessAuxiliaryBack-Office](https://documentation.payfacto.com/POS/MaitreD/Fulldoc/Chap02_MaitreD_Install/InstallationProcessAuxiliaryBack-Office.htm)