# Return Transaction

#### Return Transaction <a href="#return_transact" id="return_transact"></a>

{% hint style="warning" %}
IMPORTANT: This tool IS NOT PA-DSS 3.2 validated. Using this tool to add, modify or void transactions may create data which could contain unencrypted cardholder data. Use this tool at your own risk.
{% endhint %}

The option allows to give a credit to a customer credit account to correct a charge that was posted in a previous batch.

To Return Transaction you should have in hand the credit card slip.

Select Return Transaction from Transaction menu.

***

**Information**

**Credit Card Number**

Enter the Credit Card Number

**Check Number**

Enter the check number. This number is printed on the credit card slip and on the Transaction List.

***

**Return Transaction**

**Credit Card**

The Credit card field displays the Credit Card Number.

**Check**

The Check field displays the customer invoice number that refers to this transaction.

**Terminal**

The terminal field displays the EFT terminal assign to this transaction.

**Media Type**

Select the media type for this transaction.

**Expiration**

Enter the expiration date for the credit card. The format is month and year. For example, for the month of November 1998, enter 1198.

**Authorization**

Enter the authorization number that you have previously received from the credit card company.

**Amount**

Enter the amount of the transaction.

**Server**

If you want to assign this transaction for a particular server, enter his number in this field. You do not need to enter an employee number.

Click OK to accept this transaction. Maitre'D will generate a transaction record that you can print on your report printer. We suggest that you give one copy of this transaction record to your customer and that you keep one for your file.


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