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Maitre'D POS
Maitre'D POS
  • Maitre'D
    • Maitre'D - Complete Online Documentation
      • Introduction
      • About Maitre'D
      • Chap 1: Hardware and Software Requirements
        • Hardware Requirements
        • Optional Hardware Components
        • Evaluating Hardware
          • Evaluating Hardware
          • Performance indicators
          • Target Scores
        • Operating System Requirements
        • Unsupported Operating Systems
        • Software Requirements
      • Chap 2: Installation & Initial Setup
        • Preparation
          • Before Installing Maitre'D
          • Configure your Windows Network Profile
          • Download Maitre'D Setup Files
          • Create your own Custom Maitre'D Installer
        • Installation
          • Start the Installation from a DVD (or downloaded DVD files)
          • Start the Installation from Downloaded Files
          • Installation Process for the Maitre'D Back-Office
          • Installation Process for the Maitre'D Point of Sale
          • Installation Process for the Maitre'D Auxiliary Back-Office
          • Installation Process for the Maitre'D Backup Server
        • License Activation
          • Main Back Office - Before activating the license
          • Auxiliary Back-Office - Before activating the license
        • First login
      • Chap 3: Maitre 'D Back-Office
        • Main Back-Office Introduction
        • License Management
          • Maitre'D Back-Office License Activation
          • Maitre'D Auxiliary Back-Office License Activation
          • Check Current License Options
          • Add-on Option to Existing License
        • User & Acess Management
          • Maitre'D User Editor
          • Maitre'D Access Editor
        • Help Contents
          • Back-Office Overview
          • File
          • View
          • Tools
      • Chap 4: Point of Sale Control
        • Introduction to the Point of Sale Control
          • Overview
          • Quick Service Restaurants (QSR) and Table Service Restaurants (TSR)
          • Navigating the Point of Sale Control module
        • Point of Sale Control Module
          • Accessing Options for the Point of Sale Control Module
          • POS Control - Configuration
          • POS Control - Configuration > Option
          • POS Control - Configuration > POS
          • POS Control - Check
          • POS Control - Printing
          • POS Control - Security
          • POS Control - Gratuity Distribution
          • POS Control - Home Page
        • Taxes
          • Setting up Taxes Overview
          • Sequence for configuring taxes
          • Create Tax Categories
          • Create Taxes
          • Assign Taxes to Divisions
          • British Columbia Soda Tax
        • Managing Sales Systems
        • Screens
          • Maitre'D Screens
          • Preferential Screens
            • Preferential Screen Setup
            • Preferential Screen Editor - Advanced User Interface
            • Button Properties
            • Button Command List
          • Screen Layout
            • Screen Layout Setup
            • Screen Layout Editor - Advanced User Interface
            • Button Properties
            • Button Command List
        • Payment
        • Discounts and Promotions
        • Gratuity ,Tips and Service
        • Help Contents
          • Overview
          • File
          • View
          • Employees
            • Employee
            • Configuration
            • Screen Access
              • Screen Access Setup
              • Access to Revenue Centers
            • Messages Center
          • Revenue Center
            • Revenue Center Overview
            • Items Setup
            • PLU
            • Availability
            • Temporary Withdrawal
            • Level Modifiers
            • Divisions
            • Divisions Category
            • Ratio Report
            • Revenue Center
            • Included Items
            • Buffet
            • Combo Meal
            • Special Menu List
            • Item Class
            • Options
              • Configuration
              • Options
              • Messages
          • Screens
            • Screens Overview
            • Weight Modifiers
            • Command & Type List
              • CMD Command List
              • Usage List
              • Command List
              • Type List
            • Preferential Screen Setup
              • Preferential Screen Setup
              • Screen Setup
              • Command Setup
              • Button Layout
              • Text Format
              • Icon Setup
              • Copy preferential Screens
            • Screen Layout Setup
              • Screen Layout Setup Overview
              • Screen Layout Setup
              • Layout Command Setup
              • Button Layout
              • Layout Text Format
              • Layout Icon Setup
            • Variable List Setup
            • Macro / CMD List Setup Overview
              • Macro / CMD List Setup
              • Macro / CMD List Setup
            • Mandatory Divisions
          • Workstation
            • Workstation Overview
            • Table Color
            • Market Segment
            • Redirection Table
            • Printer Type
              • Printer Type Setup
              • Codes
              • Page Size
              • Status
              • QR Code
              • Cash Drawer
              • Special branch
            • Shared Printer
            • Logical Printer
            • Options
              • Workstation Setup
              • Revenue Center
              • Mode
              • Invoice
              • Messages
              • Ports
              • Printers
              • Devices
              • Advanced
          • Payment
            • Payment Overview
            • Taxes
            • Tax Category
            • Media Type
              • Media Type Setup
              • Media Type Card Property
            • Promotion
              • Promotion
              • Schedule
              • Revenue Center
            • Tips & Service
            • Void Reasons
          • Frequent Diner
            • Frequent Diner Customer
            • Frequent Diner Promotions
            • Frequent Diner Tracking
            • Frequent Diner Rewards Coupons
            • Loyalty Program
      • Chap 5: Configuring and Managing Work
        • Maitre'D POS Workstations
        • Printers
          • 5.1.1 - Introduction
          • 5.1.2 - Printer Types
            • Printer Types
            • Printer Types - Setup
            • Printer Types - Codes
            • Printer Types - Page Size
            • Printer Types - Status
            • Printer Types - QR Code
            • Printer Types - Cash Drawer
            • Printer Types - Special
          • 5.1.3 - Logical Printers
          • 5.1.4 - Physical Printers
          • 5.1.5 - Shared Printers
          • Redirection Tables
            • Redirection Tables
            • Using Redirection Tables
        • Workstation Options
          • Workstation Configuration
          • Workstation
          • Revenue Center
          • Mode
          • Invoice
          • Messages
          • Ports
          • Printers
          • Devices
          • Advanced (Advanced POS UI)
        • Installation of a POS
          • Before Installing a new POS
          • Configure your Windows Network Profile
          • POS Installation Procedure
          • Windows Auto-Logon
          • POS Auto-Start
        • Advanced POS Workstation
          • Introduction - Advanced POS UI
          • Prerequisites - Advanced POS UI
          • Supported Image Formats
          • Enabling the Advanced POS User Interface
          • Advanced POS UI - Left-Handed Operation
          • Advanced POS UI - Dark Mode
          • Advanced POS UI - Hidden or Static Layout
          • Advanced POS UI - UI Debugger Tool
        • Mobile POS
          • Mobile POS - Introduction
          • Mobile POS - Prerequisites
          • Mobile POS - Recommended Android Devices
          • Mobile POS License Information
          • Maitre'D Communication Server
          • POS Bridge
            • Install POS Bridge
            • Verify POS Bridge Installation
            • Update POS Bridge
          • Maitre'D Back-Office Configuration
            • Setup Mobile Printing
            • Mobile Workstation Settings
          • Mobile POS App Install and Config
            • Mobile POS Application Installation - Android
            • Mobile POS Application - Initial Configuration
            • Mobile POS Application - Basics
            • Mobile POS Application - Download UI Assets
        • Troubleshooting
          • POS Failing to start
          • Advanced POS UI Screen Issues
            • Advanced POS UI Screen Issue
            • Locate and repair expanded buttons
            • Locate and repair overlapping buttons
      • Chap 6: System Configuration
        • System Configuration Overview
        • File
        • View
          • Toolbar
          • Options
            • Restaurant
            • Regional Settings
            • Report
            • Devices
            • Shipping
            • Directories
            • Fixed Expenses
        • Tools
          • Calendar
          • Date Control
          • Sales Deletion
          • Inventory Deletion
          • Import Maitre'D 2003 Archives
          • Verify Cumulative Files
        • Backup
          • Save Full system
          • Restore Full System Backup
          • Save System Management
          • Restore System Management
          • Save Extended Management
          • Restore Extended System Management
          • Copy Item Config. by Revenue Center
          • Archiving Setup
      • Chap 7:Server Control
        • Overview
        • File
        • View
          • Toolbar
          • Options
            • End of Day
            • Room Charge
            • Receivable
            • Frequent Diner
            • Gift Certificate
            • Discount Manager
            • Bar
              • Bar Interface
              • Cocktail Recipe
            • Backup Server
            • Advanced
            • Table Management
            • Home Page
        • Tools
          • Void Table
          • Check Closing
          • Day Rebuilder
          • Rebuild Day Backup
          • Cut Memory File
          • Memoire File Analysis
          • Control Update
        • Workstation
          • Make Data
          • Local Workstation Data
          • All Workstations Data
          • Close All Workstations
      • Chap 8: Electronic Funds Transfer
        • Credit Card Surcharge
        • Bar Tabs
          • Bar Tab Overview
          • Electronic Funds Transfer Setup
          • Point of Sale Control Setup
          • Bar Tabs Workflow at the POS
            • Starting the Bar Tab
            • Increment a Bar Tab
            • Closing a Bar Tab
            • Finalizing a Pre-Authorization
            • Reaching the Pre-Authorized limit on Single Pre-Auth
            • Voiding a Bar Tab before sending items
            • Voiding a Bar Tab with Sent Items
        • Help Contents
          • Overview
          • File
          • View
            • Toolbar
            • Options
              • Interface
              • Identification
              • Operation
              • Receipt
              • Pay at the Table
              • Remote Payment Device
              • Home Page
            • Show Server Status
          • Transactions
          • Reports
          • Report Samples
          • Configuring Media Types for EFT
      • Chap 9: Report Center
        • Overview
        • Files
          • New
          • Export
          • Open
          • Printer
          • Time table
          • Log
          • Close
        • View
          • Toolbar
          • Options
        • Report
          • Report - Sales
            • Sales by drawer
            • sales by shift
            • Sales by workstation
            • sales by table
            • sales consolidated
            • Top 15 items by modes
            • Top 15 items by revenue center
            • Top 15 items by cosolidated
            • DSR
            • Permanent
            • Daily permanent sales
            • Items reports per employee
            • Daybook
            • Taxes by revenue centers
            • Taxes by Modes
            • Sales per Division Category by Revenue Center
            • Sales per Division Category by Mode
            • Sales per Division by Revenue Center
            • Sales Consolidated per Item and Mode by Division
            • PLU Sales Summary
            • PLU Sales Summary by Division
            • PLU Sales Summary by Revenue Center
            • PLU Sales Summary by Item
            • Weekly summary of Clients by Time Period
            • Weekly summary of Meals by Time Period
            • Weekly summary of Transactions by Time Period
            • Weekly summary of Sales by Time Period
            • Order Report
            • Price Override
            • Summary of Servers
            • Summary of Payment by Servers
            • Summary of Servers (Detailed)
            • Sales Consolidated with Discount by Categories
            • Sales Units By Revenue Center By Mode
            • Sales Units By Mode
            • Sales Units By Server
            • Hourly Report
            • No Sales
          • Report - Analysis
            • Profit per Item by Revenue Center
            • Profit per Item by Division
            • Items Comparison Consolidated
            • Items Comparison By Revenue Centers
            • Items Comparison By Modes
            • Division Comparison Consolidated
            • Division Comparison By Revenue Centers
            • Division Comparison By Modes
            • Sales Comparison Consolidated
            • Sales Comparison By Revenue Centers
            • Sales Comparison By Modes
            • Items Forecast Consolidated
            • Items Forecast By Revenue Centers
            • Items Forecast By Modes
            • Transaction Cycle per employee
            • Transaction Cycle per workstation
            • CVM Over/Under Report
            • CVM Service Speed Report
            • Service Speed
            • Preparation Speed
            • Order Speed
            • Statistics
          • Report - Frequent Diner
            • Detailed Customers List
            • Customers Transactions
            • Customers List
            • Customers Mailing Labels
          • Report - Inventory
            • Purchase Order
            • Undelivered Items
            • History
            • Productions History
            • Items Waste History
            • Sale Items Waste History
            • Adjustment History
            • Purchases History
            • Purchase Report
            • Purchase Summary
            • Purchase Analysis
            • Billing Check
            • Inventory Report
            • Usage Report
            • Operating Cost
            • Variances
            • Sales Cost
            • Ratios Reports
            • Stock Value By Groupe
            • Stock Value by Category
            • Items Lists
            • Units
            • Groups
            • Categories
            • Suppliers
            • Locations
            • Departments
          • Report - A/R
            • Statements
            • Mailing Labels
            • Transactions
            • Transactions in Column
            • Customers List
            • Summary Statements
            • AR Invoice Detail Search
            • AR Invoice Summary Search
            • AR Sales by Category
            • AR Sales by Category and Revenue Center
          • Report - Media
            • Paid In
            • Paid Out
            • Gift Certificates
            • Medias
            • Medias Summary (Employees)
            • Medias Summary (Medias)
            • Medias Summary (Revenue Centers)
            • Medias Summary (Folios)
            • Medias Summary (Invoices)
            • Duplicate Medias
            • Payments Transfer
            • Payments Transfer by Revenue Center
            • Payments Transfer by Mode
            • Medias by Media (Plain Folio)
          • Report - Invoice
            • By Time Period
            • By Server By Time Period
            • By Number
            • Invoice Detail Search
            • Invoice Summary Search
            • Check Summary
            • Voids
            • Item Correct Detail
            • Discount Report per Employees
            • Discount per Divisions
            • Discount Summary Report
            • Items Transfer
            • Items Transfer by Revenue Center
            • Items Transfer by Mode
            • Servers Transfer
            • Tables Transfer
            • Point Item Sales
          • Report - Delivery
            • Customers List
            • Dispatch
            • Delivery Delay
            • PreOrder
            • Delivery Mailing labels
            • Delivery Credit Transfer
            • Delivery Invoice Detail Search
            • Delivery Invoice Summary Search
          • Report - T&A
            • TEFRA by Employee Code
            • TEFRA by Employee Name
            • TEFRA by Department
            • TEFRA Summary
            • Combined Report for Payroll Data Entry
            • Punches by Employee Code
            • Punches by Employee Name
            • Punches Summary
            • Employee by Code
            • Employee by Name
            • Employee Availability
            • Employee Tasks List by Code
            • Employee Tasks List by Name
            • Employee per Tasks
            • Labor Cost
            • Tips Declaration
            • Tips Transfer
            • Time Card by Employee Code
            • Time Card by Employee Name
            • Time Card by Date
            • Schedule
            • Schedule with Salary
            • Schedule per Tasks
            • Schedule per Tasks with Salary
            • Schedule per Days
            • Schedule per Days with Salary
            • Employee's Weekly Work Schedule
            • Employee's Weekly Work Schedule with Salary
            • Weekly summary
            • Weekly Summary with Salary
            • Weekly Detail by Employee Code
            • Weekly Detail by Employee Name
            • Weekly Detail by Employee Code with Salary
            • Weekly Detail by Employee Name with Salary
            • Labor by Employee Code
            • Labor by Employee Name
            • Labor Department Summary
            • Labor Task summary
            • Coffee Break by Employee Code
            • Coffee Break by Employee Name
            • Activity
            • Employees with Tips Performances
            • I9 Form
            • P13-P14 Form
            • W-4 Form
        • Configuration
        • Reset Data Files
        • Report Lists
        • Custom Reports
        • Reports by Module
          • Link Pos Control Report
          • Link T&A Report
          • Link Ar Report
          • Link Delivery Report
          • Link Inventory Report
        • Filters
      • Chap 10: Database
        • Overview
        • Warning
        • File
          • Open
          • New
          • Validation
          • Update
          • Printer
          • Log
        • View
          • Toolbar
          • Error Log
          • Print Errors Log
        • Record
          • Copy Record
          • Append
          • Remove Deleted Record
        • Fields
          • Set Fields
          • Fields Copy
        • Reconstruction
          • Btree
          • Purchase
          • Receivables
          • Stock
          • Location
          • Time Sheet
          • Schedule
          • Checks
          • Delivery Customers
          • Pre-Order
          • Recipe
        • Tools
      • Chap 11: Inventory Management
        • Overview
        • File
          • Department
          • Location
          • Groups
          • Categories
          • Units
          • Currency
          • Undelivered Reason
          • Inventory Items
          • Inventory Recipe
          • Text Recipe
          • Suppliers
          • Customers
          • Export
          • Purchase Clean-Up
          • Requisition Clean-Up
          • Init. Last Cost
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • Configuration
            • Adjustement
            • Purchase Order
            • Cooking Schedule
            • Home Page
        • Action
          • Merchandise Reception
          • Billing
          • Requisition
          • Purchase Order
          • Regular Production
          • Reversed Production
          • Inventory Item Waste
          • Sales Item Waste
          • Worksheet
          • Adjustment
        • Planning
          • Production Schedule
          • Price Change
          • Reorder on Minimum and Maximum
          • Reorder on Production Schedule
          • Cooking Schedule
        • List
          • Purchase
          • Requisition
          • Suppliers List
          • Products List
          • Products List Setup
        • Report - Legacy Report Samples
          • Requisition Report Sample
          • Billing Report
          • Regular Production Report Sample
          • Reversed Production Report Sample
          • Inventory Item Waste Report
          • Sales Item Waste Report Sample
          • Worksheet Report Sample
          • Inventory Adjustment Report Sample
          • Price Change Report Sample
          • Reorder Min-Max Report Sample
          • Reorder Production Schedule Report Sample
          • Condensed Purchase List Report
          • Detailed Purchase List Report
          • Purchase Analysis List Report Sample
          • Purchase Week Analysis Report Sample
          • Requisition Detailed/Summary List Report Sample
          • Suppliers List Sample
          • Product List Report Sample
        • Report Center (Inventory)
      • Chap 12: Delivery
        • Overview
        • File
          • Customers
          • Street
          • External Zones
          • Cleaning
          • Printer Setup
          • Log
        • View
          • Toolbar
          • Options
        • Report Center (Delivery)
      • Chapt 13: Time and Attendance
        • Overview
        • File
          • Employee
          • Employee
            • Personal Information
            • Personnal Information US
            • Other Information US
            • IRS
            • Shift
            • Assigned Task
            • Time Card
          • import
          • Export
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • General Configuration
            • Coffee Break Configuration
            • Export Configuration
            • Schedule Configuration
            • ADP Interface
            • TMx Configuration
            • PayChex Interface
            • Import Interface
        • Setup
        • Tools
        • Time and Attendance Reports
      • Chap 14: Account Receivable
        • Overview
        • Software Requirement
        • Files
          • Customers
          • Printer
          • Log
          • Export
        • View
          • Toolbar
          • Options
            • Configuration
            • Main Account
            • Misc.Account
        • Actions
          • Transaction Entry
          • Check Inquiry
          • Finalize Statements
        • Tools
      • Chap 15: Accounting Interface
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Account
          • Income
          • Expenses
          • Copy Income Accounts
          • Copy Divisions Accounts
          • Account Chart
          • Payable Account chart
        • List
      • Chap 16: Floor Management
        • Overview
        • File
          • Floor Editor Overview
          • Property
          • Tables Assignment Reasons
          • Printer
          • Log
        • View
          • Toolbar
          • Options
      • Chap 17: Converter
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Tools
          • External Sales Posting
            • General
            • Config. Service Web
            • Items
            • Discount
            • Taxes
            • Waiter
            • Media
            • Advanced
          • Acknowledge Corporate Message
          • Custom Data Tracking
          • Custom Data Tracking Wizard
      • Appendix: Troubleshooting
        • Configure the Maitre'D Sharing Options
        • Old icons are still displayed after upgrading to the latest version of Maitre'D upragade
    • Maitre'D - Advanced POS User Interface (HTML POS)
      • Prerequisites - Advanced POS User Interface
      • Hardware Requirements
      • Enabling the Advanced POS User Interface
      • Advanced POS UI - Dark Mode
      • Advanced POS UI - Left-Handed Operation
      • Advanced POS UI - Hidden or Static Layout
      • Supported Image Formats
      • Troubleshooting
        • Advanced POS UI Screen Issues
        • Locate and repair expanded buttons
        • Locate and repair overlapping button
    • Maitre'D - Online Help Contents by module
      • Main Back-Office
        • Main Back-Office Overview
        • File
          • Licenses
          • Printer Setup
          • Log
        • View
        • Tools
          • Access Editor
          • User Editor
      • Point of Sale Control
        • Overview
        • File
        • View
          • Toolbar
          • Setup Dates
          • Options
        • Employees
          • Employees
          • Configuration
          • Screen Access
          • Message Center
        • Revenue Center
          • Revenue Center Overview
          • Items Setup
            • Items Setup List
            • Item Setup
            • Options
            • Links
            • Configuration
            • Cost
            • Inventory
          • PLU
          • Availability
          • Temporary Withdrawal
          • Level Modifiers
          • Divisions
          • Divisions Category
          • Ratio Report
          • Sales Units
          • Included Items
          • Buffet
          • Combo Meal
          • Special Menu
          • Item class
          • Options
        • Screens
          • Screens Overview
          • Weight Modifiers
          • Command & Types List
            • CMD Command List
            • Usage List
            • Command List
            • Type List
          • Preferential Screen
            • Preferential Screen Setup Overview
            • Screen Setup
            • Command Setup
            • Button Layout
            • Text Format
            • Icon Setup
            • Copy preferential Screens
          • Screen Layout Setup
            • Screen Layout Setup Overview
            • Screen Layout Setup
            • Layout Command Setup
            • Layout Button Setup
            • Layout Text format
            • Layout Icon Setup
          • Variable List Setup
          • Macro / CMD List Setup
          • Mandatory Division
        • Workstation
          • Workstation Overview
          • Table Color
          • Market Segment
          • Redirection Table
          • Printer Type
            • Printer Type Setup
            • Codes
            • Page Size
            • Status
            • QR Code
            • Cash Drawer
            • Special
          • Shared Printer
          • Logical Printer
          • Options
        • Payments
          • Payment Overview
          • Taxes
          • Tax Category
          • Media Setup
          • Promotion
          • Tips & Service
          • Void Reasons
        • Frequent Diner
          • Frequent Diner Customer
          • Frequent Diner Promotions
          • Frequent Diner Tracking
          • Frequent Diner Rewards Coupons
      • System Configuration
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Tools
          • Calendar
          • Date Control
          • Sales Deletion
          • Inventory Deletion
          • Import Maitre'D 2003 Archives
          • Verify Cumulative Files
        • Backup
      • Server Control
        • Overview
        • File
        • View
          • Toolbar
          • Options
            • End of Day
            • Room Charge
            • Receivable
            • Frequent Diner
            • Gift Certificate
            • Discount Manager
            • Bar
              • Bar Interface
              • Cocktail Recipe
            • Backup Server
            • Advanced
            • Table Management
            • Home Page
        • Tools
          • Void Table
          • Check Closing
          • Day Rebuilder
          • Rebuild Day Backup
          • Cut Memory File
          • Memoire File Analysis
          • Control Update
        • Workstation
          • Make Data
          • Local Workstation Data
          • All Workstations Data
          • Close All Workstations
      • Electronic Funds Transfer (EFT)
        • Overview
        • File
        • View
          • Toolbar
          • Options
          • Show Server Status
        • Transaction
          • Add Transaction
          • Modify Transaction
          • Void Transaction
          • Return Transaction
          • Void a Return
        • Report
        • Report Samples
        • Configuring media types for use with EFT
      • Delivery
        • Overview
        • File
        • View
        • Delivery Reports
      • Inventory Management
        • Overview
        • File
          • Department
          • Location
          • Groups
          • Categories
          • Units
          • Currency
          • Undelivered Reason
          • Inventory Items
          • Inventory Recipe
          • Text Recipe
          • Suppliers
          • Customers
          • Export
          • Purchase Clean-Up
          • Requisition Clean-Up
          • Init. Last Cost
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • Configuration
            • Adjustement
            • Purchase Order
            • Cooking Schedule
            • Home Page
        • Action
          • Merchandise Reception
          • Billing
          • Requisition
          • Purchase Order
          • Regular Production
          • Reversed Production
          • Inventory Item Waste
          • Sales Item Waste
          • Worksheet
          • Adjustment
        • Planning
          • Production Schedule
          • Price Change
          • Reorder on Minimum and Maximum
          • Reorder on Production Schedule
          • Cooking Schedule
        • List
          • Purchase
          • Requisition
          • Suppliers List
          • Products List
          • Products List Setup
        • Report - Legacy Report Samples
          • Requisition Report Sample
          • Billing Report
          • Regular Production Report Sample
          • Reversed Production Report Sample
          • Inventory Item Waste Report
          • Sales Item Waste Report Sample
          • Worksheet Report Sample
          • Inventory Adjustment Report Sample
          • Price Change Report Sample
          • Reorder Min-Max Report Sample
          • Reorder Production Schedule Report Sample
          • Condensed Purchase List Report
          • Detailed Purchase List Report
          • Purchase Analysis List Report Sample
          • Purchase Week Analysis Report Sample
          • Requisition Detailed/Summary List Report Sample
          • Suppliers List Sample
          • Product List Report Sample
        • Report Center (Inventory)
      • Report Center
        • Overview
        • Files
          • New
          • Export
          • Open
          • Printer
          • Time table
          • Log
          • Close
        • View
          • Toolbar
          • Options
        • Report
          • Report - Sales
            • Sales by drawer
            • sales by shift
            • Sales by workstation
            • sales by table
            • sales consolidated
            • Top 15 items by modes
            • Top 15 items by revenue center
            • Top 15 items by cosolidated
            • DSR
            • Permanent
            • Daily permanent sales
            • Items reports per employee
            • Daybook
            • Taxes by revenue centers
            • Taxes by Modes
            • Sales per Division Category by Revenue Center
            • Sales per Division Category by Mode
            • Sales per Division by Revenue Center
            • Sales Consolidated per Item and Mode by Division
            • PLU Sales Summary
            • PLU Sales Summary by Division
            • PLU Sales Summary by Revenue Center
            • PLU Sales Summary by Item
            • Weekly summary of Clients by Time Period
            • Weekly summary of Meals by Time Period
            • Weekly summary of Transactions by Time Period
            • Weekly summary of Sales by Time Period
            • Order Report
            • Price Override
            • Summary of Servers
            • Summary of Payment by Servers
            • Summary of Servers (Detailed)
            • Sales Consolidated with Discount by Categories
            • Sales Units By Revenue Center By Mode
            • Sales Units By Mode
            • Sales Units By Server
            • Hourly Report
            • No Sales
          • Report - Analysis
            • Profit per Item by Revenue Center
            • Profit per Item by Division
            • Items Comparison Consolidated
            • Items Comparison By Revenue Centers
            • Items Comparison By Modes
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  • Tasks
  • Pay Period
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  1. Maitre'D
  2. Maitre'D - Complete Online Documentation
  3. Chapt 13: Time and Attendance

Setup

Tasks

This module allows to set up different employee functions in the restaurant. You can create up to 30 different tasks. Some examples of tasks are SERVER, COOK, MANAGER and DISHWASHER

Setup

Description

Enter the name of the job function in this field (15 characters maximum). This name may be the same as a P.O.S. Control function name. You may use this module to add job functions that are not involved in P.O.S. activities and do not need a P.O.S. number. Some examples of this are COOK and DISHWASHER. These employees only use the touch screen for punching in and punching out.

ID

When creating a new record, the next available number will be assigned by default as the ID, but the system will let you change it if the new number is not already assigned to another record in the same database table.

Department

Select the department, which this task belongs to. This assignment is helpful when sorting Time and Attendance reports.

Not Cumulated

If you enable this option, hours worked under this task will not be included in Overtime Calculation. Furthermore, these hours will not be calculated in the Labor Report. They will only appear on it for information purposes. This option is useful to count hours that are not to be paid to the employee (Example: non-attendance). Otherwise, hours will be calculated normally.

NOTE: This field is usually not used.

Wage

Minimum

Enter the minimum rate per hour that you want to pay to any employee using this function. If you enter an amount lower than this amount when entering new employee information, Maitre'D rejects the number and displays the minimum income.

Maximum

Enter the maximum rate per hour that you want to pay to any employee using this function. If you enter an amount higher than this amount when entering new employee information, Maitre'D rejects the number and displays the maximum income.

Paid Coffee Breaks

Enable this option to show any coffee break on the workstation.

NOTE: If this option is disabled, only coffee breaks with the Paid option disabled in Time & Attendance / View / Options / Coffee Break are available, unless there is no unpaid break defined. In such a case, paid breaks will be displayed.

Function

To use this group of options, you must check the "CHECK SERVER'S FUNCTIONS" field in Time & Attendance/ View/ Options. Furthermore, for this to take effect, the "PUNCH" option must be enabled in the employee's setup, in P.O.S. Control.

This function is useful if you have employees who have more then one function in P.O.S. Control and you do not want certain functions to be available when the employee punches in under one task. Enabling options of this group allows to select which functions will be active for that particular task. For example, the employee is sometimes a server and sometimes a cashier, but never at the same time. You have the policy that servers cannot close their own checks. If Maitre'D did not verify the employee's functions, this server would be able to close checks while punched in as a server. If Maitre'D does verify the employee functions, then the server would have to switch skills to cashier in order to use the cashier functions. Since switching skills appears on the Back-Office reporting, you will be able to control your policy more efficiently.


Other Paid

This module allows you to enter a list of reasons explaining how the employee can receive pay other than the hours the employee worked. Some examples of other paid are vacations, bonuses, back pay and traveling expenses.

Description

Enter a description for the Other Paid.

Code

Enter here a 2-character code that will be printed as the OTHER PAID description in Time & Attendance reports.


Adjustments

In the Adjustments Reasons Module, you can define the reasons for punch clock adjustments. When making punch clock adjustments, the reasons created here will be your choices. Some examples are Punched Early, Punched Late, and Forgot to Punch.

NOTE: You must have at least one description.

Description

Enter a description for the Adjustments Reasons.


Pay Period

Bi-Monthly pay period

Enable the Bi-Monthly pay period option if the pay period pattern is to pay employees twice per month. Use the Start of first and second pay period fields to specify the period cover per pay period.

Start of first pay period

When using Bi-Monthly pay period setup, specify here the first day of the first pay period of the month.

Start of second pay period

When using Bi-Monthly pay period setup, specify here the first day of the second pay period of the month.

Number of Days in Next Pay Period

In this field, enter the number of days in the next pay period. This number determines the length of the pay period. This number is applied to all Time and Attendance reports. You cannot change the length of the current pay period. The change you make in this field does not take effect until the next pay period.

Number of Days for Adjustments

Enter the number of days from the current day that you can make punch clock adjustments at the touchscreen workstation. If you enter 15 and today is July 31, you can adjust punch clock records back to July 16.

Beginning of Pay Period

This field represents the first day of the current pay period. Maitre'D automatically calculates this date based on the dates in the End of Pay Period and Number of Days in Next Pay Period fields. This is why you cannot access this field.

End of Pay Period

Enter the last day of the current pay period. As the pay period changes, Maitre'D updates the date in this field automatically.

Start of Previous Pay Period

Maitre'D automatically calculates this date using the End of Pay Period and Number of Days in Next Pay Period. This field contains asterisks until a pay period has ended. Once a pay period has ended, Maitre'D updates this field with the Start of the Previous Pay Period.

NOTE: Use great care when setting up these fields in a live environment.If you want to change them in a live environment, you will need to do so under the supervision of the Posera support department, and all reports will be affected.


Department

This section allows you to set up descriptions for different departments of the restaurant. You enter in this field a description only. Departments are used in Time and Attendance reports. Departments are also used to group together Time and Attendance/Setup/Tasks

Description

Enter the Department Description

ADP Setup

Number

Define for each department used in Maitre'D the department code use in ADP program. For example, the Front of the house department could be code 300 and the Kitchen department could be 500.

Shift

Define for each department, shift code used by ADP to specify an employee type such as tipped employee.


EEOC

In the EEOC (Equal Employment Opportunity Commission) module, you may define an employee's ethnic origin for reporting purposes. You use this information in the EEOC field under Time & Attendance/ File /Employee /Personal Information (US). This field is used only if the US Screen option is enabled in Time & Attendance/ View /Options. Furthermore, this field is used in the P13-P14 Form reports.

NOTE: This field must not be used in Canada.

Description

Enter a description to define the ethnic origin of employees. The P13-P14 form lists all origins, allowing to find one of the options. To match the Maitre'D EEOC entries with the ones in the P13 - P14 form, enter the following:

1 - White

2 - Black

3 - Hispanic

4 - Native American

5 - Asian


Meal Plan

In the Meal Plan module, you can set up types of meal plans the employee can have. Maitre'D does not use this information at the touch screen workstation in any way. The meal plan is used only when setting up the employee's personal information in Time & Attendance/File/Employee/Personal Information (US). This is for information purposes, and is only present if the US Screen option is enabled in Time & Attendance/ View / Options.

Description

Enter a description for different Meal Plans.


Employee Type

This dialog is used only if the US Screen option is enabled, in Time & Attendance / View / Options.

Description

Enter a description for a type of employment used in the restaurant. Examples are FULL TIME and PART TIME. The employment status is used when setting up the employee's personal information in Time & Attendance / File / Employee/Other Information (US).


Termination

All the reasons why an employee will stop working must be entered here, along with the reasons for a leave of absence.

Description

Enter the description of the termination, such as Resignation or Discipline

Type

Make your selection from the Termination Type list.


Termination Type

Termination and Termination Type are ways to categorize reasons for termination. These categories are only used if the US Screens option is enabled in Time & Attendance/ View/ Options.

Description:

Enter the description of the termination type, such as Voluntary or Involuntary.


Overtime

Because different geographical locations have different government standards regarding overtime hours, Maitre'D has the capability of customizing the way overtime pay is calculated. This module allows to set several overtime calculations in Time and Attendance. Only one calculation is used per employee file. You have the option to choose a type of overtime when you set up new employee information in the Time and Attendance / File/Employee / Assigned Tasks.

Setup

Description

In this field, enter the name of the type of overtime calculation you are creating. This field can contain a maximum of 20 characters.

Minimum Wage

Enter the minimum wage to be used for overtime calculation. If the employee's hourly wage is lower then this rate, the employee's salary for regular hours will be calculated using the wage defined in the employee's file, but the overtime hours will be calculated using this minimum wage.

NOTE: This field must be set to $ 0.00 in Canada.

California Rule

The state of California, USA, has a very unique formula for calculating overtime pay. If the restaurant is located in the state of California, check this field.

Tip Credit Deduction:

In some geographical locations, the law allows a tip credit deduction to employers when they pay a tipped employee for overtime hours. If this option is enabled, you can calculate the tip credit deduction by subtracting the amount which is the regular rate of pay for the employee from the rate of minimum wage. To calculate the employee's overtime rate of pay, subtract the amount of the tip credit deduction from the minimum wage rate plus overtime. This option is only effective if the employee's hourly wage is lower then the rate entered in the "minimum wage" field. If this option is disabled, the overtime calculation will not be affected. Formula for calculating the amount the employee gets paid for overtime: (Minimum Wage X 1.5) - Tip Credit Deduction = Amount the employee gets paid for Overtime. Example: The minimum wage is $ 4.35 an hour. The server's regular rate of pay is $ 3.01 an hour. The minimum wage for overtime is $ 6.53 an hour ($ 4.35 X 1.5). Here is how you would calculate the amount the employee gets paid for overtime:

$ 4.35 (Minimum Wage) - $ 3.01 (Server's Regular Rate of Pay) = $ 1.34 (Tip Credit Deduction) $ 6.53 (Minimum Wage X 1.5) - $ 1.34 (Tip Credit Deduction) = $ 5.19 (Amount the employee gets paid for Overtime) NOTE: In Canada, this field does not apply, and should always be disabled. Check with the law in your geographical location to see if tip credit deduction is allowed.

Overtime Begin at

1st Level Overtime

Enter the number of hours that the employees can work before receiving a different rate of pay.

Example: If the employee works more than 10 hours per day, or more than 44 hours per week, the employee receives an overtime rate of pay (usually "time and a half" or 1.5 times the regular rate of pay).

Daily Hours

Enter the number of hours that the employee can work in a day before receiving an overtime rate of pay. Using the example above, you would enter "10".

Weekly Hours

Enter the number of hours that the employee can work in a week before receiving an overtime rate. In the example above, you would enter "44".

Rate

Enter into this field the overtime rate. For example, if the employee gets "time and a half" for overtime, enter "1.5".

2nd Level Overtime

In some areas, a rate of overtime greater than the regular overtime starts after a certain number of daily or weekly hours. Example: If the employee works more than 14 hours per day, or more than 60 hours per week, the employee receives a special overtime rate of pay (usually "double-time" or 2 times the regular rate of pay).

Daily Hours

Enter the number of hours the employee can work in a day before receiving a special overtime rate of pay. Using the example above, you would enter "14".

Weekly Hours

Enter the number of hours the employee can work in a week before receiving a special overtime rate. In the example on the previous page, you would enter "60".

Rate

Enter into this field the special overtime rate. For example, if the employee gets "double time" for special overtime, enter "2".


Time Table

This module allows to set up to 30 time periods. For each time period you can set up the starting and ending hours for the Labor Distribution Report.

Description

Enter a name that represents the period of time you would like the labor distribution report to print. Suppose you wanted to know Labor Distribution figures for 11:00 AM - 4:00 PM, which is the lunch period. You would enter "lunch" or "period 1" for the Description. The description can be a maximum of 20 characters.

Start Hour

Enter the starting hour for the time period. In the example above, you would type "11:00. Do not type the colon.

End Hour

Enter the ending hour of the time period. In the example above, you would type "16:00". Do not type the colon.


Schedule

This setup option allows to easily setup and visualizes all employees' schedules within a visual interface. A color legend at the bottom of this screen shows which color corresponds to which task.

This button, in the top left corner, switches from seeing employees by name to seeing them by employee code, and vice versa.

This button switches to an enlarged view of the schedule with one day per screen.

This button reverts to a compressed view of the schedule with one week per screen.

Drag and drop

Right clicking on the extreme left or right of an existing shift of an employee allows to drag the beginning or end time of that scheduled shift, down to a minimum of 1 hour or up to a maximum of 12 hours.

Right clicking on an empty area of the schedule of an employee brings up this contextual menu.

New

The New option of this contextual menu allows to add a new shift in the schedule of that employee.

Delete

The Delete option of this contextual menu removes an obsolete shift from the schedule of that employee.

Date

Enter the date the schedule begins. Maitre'D automatically figures out the day of the week.

Begin

Enter the time the employee begins this task (24 hours format).

End

Enter the time the employee ends this task (24 hours format).

Task

Click the Drop Down arrow to select from a list of available tasks for the employee. The employee must first have been assigned the necessary tasks under Time & Attendance / File / Employee / Assigned Tasks.

Automatic

The Automatic Field only works for employees with the Supervisor option enabled in their file. If this option is enabled, the employee does not have to punch in and punch out on the touchscreen workstation. Maitre'D automatically generates the schedule according to the work schedule every week. If this option is disabled, the employee has to punch in and punch out in order for the system to calculate the working hours, but the system can correct the time according to the schedule. For more information on the punch corrections the system brings up when using the work schedule, see the Use Schedule field in the Options section.

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Last updated 1 year ago

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Toggle - Employee Code - Employee Name
Button - Day
Button - Week
Context Menu - New / Delete