> For the complete documentation index, see [llms.txt](https://docs.payfacto.com/payfacto-knowledge/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payfacto.com/payfacto-knowledge/maitred-pos/maitred/maitred-pa-dss-implementation-guide/pa-dss-requirement-3.1/accessing-the-user-editor-tool.md).

# Accessing the User Editor Tool

1- Start the Maitre’D Back-Office software and logon with appropriate credentials. Either Distributor or System Owner access is required for this task.

<figure><img src="/files/elonhGLdxpCFOva2rCGk" alt=""><figcaption></figcaption></figure>

2- From the main back-office screen, click on the Tools menu, and select the User Editor option.

<figure><img src="/files/9pJb9cOG2qrxtenrQCPv" alt=""><figcaption></figcaption></figure>

3- The User Editor window will be displayed. All existing users with access levels equal or lower than yours will be listed here, if any.

<figure><img src="/files/eeuhFeYFT5ZREclSUHXC" alt=""><figcaption></figcaption></figure>

<div align="left"><figure><img src="/files/e3vLFdmdOcBOsNahkG7n" alt=""><figcaption></figcaption></figure></div>

Click the New button to create a new user.

<div align="left"><figure><img src="/files/wFiCTIoLxnLfVqY8VYQO" alt=""><figcaption></figcaption></figure></div>

Click the Delete button to permanently delete an existing user.

<div align="left"><figure><img src="/files/Q8IKSXL7rSOYCWZ1YrfB" alt=""><figcaption></figcaption></figure></div>

This button is only available to Posera technicians to reset an account’s password history for troubleshooting purposes.

<div align="left"><figure><img src="/files/otV7y7YsznvFCRX25Mr8" alt=""><figcaption></figcaption></figure></div>

Click the UnLock button to unlock a locked account.

<div align="left"><figure><img src="/files/dmkNwlHtevq6dyvubkpx" alt=""><figcaption></figcaption></figure></div>

Click the Discard button to clear information that was entered during the process of creating a new user.

<div align="left"><figure><img src="/files/sL7400Rp6Va9JAmYGj7v" alt=""><figcaption></figcaption></figure></div>

Click OK to commit changes and exit out of the User Editor tool.

<div align="left"><figure><img src="/files/yGkmkfMtS34TZkqoY0oX" alt=""><figcaption></figcaption></figure></div>

Click Apply to commit changes without exiting from the User Editor Tool.

<div align="left"><figure><img src="/files/1eLfwVcDkhTzbS34ObLv" alt=""><figcaption></figcaption></figure></div>

Click Cancel to exit out of the User Editor tool without saving changes.
