Frequent Diner Customer
Frequent Diner
Customer
The Frequent Diner Customer option allows to store information on Frequent Diner Customers, as well as reward your frequent customers with special promotions. This information is used to generate Frequent Diner Customer reports. Use this option to Add, Modify or Remove customer records.
This button allows to modify information on Frequent Diner Customer records. Select the record to modify and click on the MODIFY button. The customer's record will display and you will be allowed to change any field.
This button allows to add a new customer record to the Frequent Diner Customer database
This button allows to delete a customer record from the Frequent Diner Customer database. Select the record to delete and click on the REMOVE button. A warning message will prompt you for a confirmation to delete that record. Click on OK to delete this record.
Personal
Folio
Enter the Frequent Diner Customer code that will be used at the workstation when closing a check. This code can be alphanumeric.
NOTE: This code cannot be change after record creation. Local frequent diner can use magnetic cards. For example, the Frequent Diner customer number 10001's magnetic card's track 2 would read ;10001? , with a maximum of 16 characters. If Custom Cards are used for Frequent Diner cards and Account Receivables cards, the custom card definition has to be setup in the A/R media type # 49 only, and the Frequent Diner numbers have to include all digits of the cards, even if some leading characters are the same on all cards. The employee have to touch the Frequent Diner button and only then swipe the card.
Last Name
Enter the customer last name. This name will be display with the code on the customer list at the POS.
First name
Enter the customer first name. This name is use when you generate reports in the Report Center.
Birthday
Enter the customer birthday.
Sex
Select the sex of this customer.
Marital Status
Enable the marital status of this customer.
Special Anniversary
Enter the date of another anniversary for this customer, such as the founding anniversary of a company, or the wedding anniversary of a couple.
Address 1, and 2
Enter the complete customer address in the two available lines.
City
Enter the city name for this account.
State
Enter the State / Province name for this account.
Postal Code
Enter the zip code for the address.
Phone
Enter the phone number of the customer.
Enter the customer's email address.
Order
First order
This field displays the date of the first transaction assigned to this customer account.
Last order
This field displays the date of the last transaction assigned to this customer account.
Number of orders
This field displays the total number of order assigned to this customer account.
Total amount
This field displays a running total of all orders assigned to this customer account.
Description
This column displays the Frequent Diner Tracking setup to reward your frequent customers with "Buy 10 get 1 Free" type promotions.
Item/Division
This column shows whether this promotion applies to an individual sales item or to all sales items of a division.
Cust. Qty
Number of sales item bought by this customer.
Quantity
Number of sales item to buy before getting a free sales item.
Balance
Point
This field displays the number of points currently waiting to be converted into credits for this customer.
Cash
This field displays the credit available for future purchases by this customer.
Last Ordered Items
This field displays a list of up to 10 of the last ordered item in this restaurant
Main Account
Main Account
This drop-down list allows to associate other members of a company or family with a main frequent diner customer.
Switch to Main Account
Click this button to go directly to the main frequent diner customer.
Notes
The Notes screen allows to store additional information on the frequent diner customer, such as seating or menu preferences.
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