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  • TERMINALS
    • Mobile
      • PAX A920
        • Terminal Overview
        • Terminal Setup and Configuration
        • Terminal Activation
        • Terminal Usage
      • PAX A920 Pro
        • Terminal Overview
        • Initial Terminal Configuration
        • Terminal Activation
        • Working with the Terminal
      • A920 / A920 Pro Accessories
        • PAX A920 - A920 Pro Terminal Charging Base Installation Guide
          • Charging Base Overview
          • Charging Base Installation
          • Using the Charging Base
        • PAX A920 Multi-Terminal (5) Charging Base Installation Guide
          • Charging Base Overview
          • Charging Base Installation
          • Using the Charging Base
    • Countertop
      • PAX A80
        • A80 Spec
        • A80 Setup Guide
          • Introduction
          • A80 Terminal Overview
            • Overview
            • Terminal Hardware
            • A80 Communication Ports
          • Terminal Setup and Configuration
            • Installing the Printer Paper
            • Connect the Terminal Cables
            • Configuring the Terminal Display Language
            • Configuring the Terminal Network Connections
            • Configuring the Terminal Ethernet Connection
            • Configuring the Terminal Wi-Fi Connection
          • Terminal Activation
            • Overview
            • Activate Terminal
            • Set Passwords
          • Working with the Terminal
            • Powering the Terminal On or Off
            • Terminal Input Options
            • Replacing the Printer Paper
            • Card Payment Options
        • Accessories
          • Introduction
          • Installing the T Bracket
          • Cable Installation
  • APPLICATIONS
    • SecurePay
      • Overview
      • Requirements
      • Use the STPI Secure Installer to install the RTI-SIPA plugin
        • Installation Process Overview
        • Install Microsoft .NET Framework 3.5 SP1
        • Install Java for Windows
        • Install the RTI-SIPA Plugin
      • Maitre'D Configuration
        • Electronic Funds Transfer Module Setup
        • Assign a Payment Terminal to POS Workstation
        • Main Media Type for SecurePay
        • Media Type Mappings for SecurePay
        • Generic Media Type Mapping For SecurePay
        • Employee Configurations
      • SecurePay Application
        • SecurePay Installation on Android Payment Terminals
        • SecurePay Application - Basic Navigation
        • SecurePay Application Configuration
        • SecurePay Functions
      • Payment Process
        • SecurePay Full Transaction Workflow
        • Working with Tips
      • Troubleshooting
    • SecureTable
      • SecureTable: Online User Manual
        • Overview
        • Requirements
        • STPI Secure Installation
          • Installation Process Overview
          • Install Microsoft .NET Framework 3.5 SP1
          • Install Java for Windows
          • Install the STPISecure Client software
          • Activate the STPI Secure License
          • Start the STPI Client for the first time
          • Configure the STPI Client as a Service
        • Maitre'D Configuration
          • Electronic Funds Transfer Module Setup
          • Media Type mappings for SecureTable or SecurePay
          • Generic Media Type mapping for SecureTable or SecurePay
        • SecureTable Application
          • SecureTable installation on Android Payment Terminals
          • SecureTable Application - Basic Navigation
          • SecureTable Application Configuration
          • SecureTable Functions
        • Payment Process
          • SecureTable Full Transaction Workflow
          • Working with Tips
          • Voids
        • Tasks-How To's
          • Task: Add an APN to your Android Payment Terminal
          • Task: Configure Port Forwarding
          • Task: Switch between Wifi and 4G/LTE
        • Troubleshooting
      • SecureTable Maitre'D Edition for TYRO
        • Introduction
        • Requirements
        • STPI Secure Installation
          • Install the STPISecure Client software
          • Activate the STPI Secure License
          • Start the STPI Client for the first time
          • Configure the STPI Client as a Service
        • Maitre'D Configuration
          • Electronic Funds Transfer (EFT) Interface setup
          • Media Type mappings for SecureTable
          • Generic Media Type mapping for SecureTable
        • SecureTable Application
          • SecureTable Installation on Android Payment Terminals
          • SecureTable Application - Basic Navigation
          • SecureTable Application Configuration
          • SecureTable Functions
        • Payment Process
          • General use of SecureTable to apply payments
          • Transaction workflow
          • Working with Tips
          • Voids
        • Tasks - How To's
          • Task: Add an APN to your Android Payment Terminal
          • Task: Configure Port Forwarding
          • Task: Switch between Wifi and 4G/LTE
        • Troubleshooting
          • Microsoft .NET Framework 3.5 is missing
          • Java is missing
    • PayFacto Gift - DataCandy
      • Introduction
      • Transactions
      • Application Configuration
      • Operator Management
      • Printing
        • Configuring Transaction Printing Options
        • Additional Printing Options
        • Add Personalized Receipt Header
        • Add Personalized Receipt Footer
        • Edit Personalized Messages
        • Deleting Personalized Messages
      • Passwords
        • Understanding Passwords
        • Incorrect Password Entries
        • Forgotten Passwords
        • Change an Operator's Password
        • Change the Administrator Password
        • Password Protection for Transactions
        • Require Password for Manual Gift Card Entry
      • Reporting
    • Broadpos Transit Payment Application (Us Only)
  • PROTECTION AGAINST FRAUD
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On this page
  • CREDIT OR DEBIT SALE
  • EBT SALE
  • REFUND A SALE (CREDIT OR DEBIT)
  • REFUND EBT SALE
  • VOID A SALE (CREDIT/DEBIT/EBT)
  • CREDIT PRE-AUTHORIZATION
  • CREDIT POST-AUTHORIZATION
  • REPRINT RECEIPT
  • CLOSE THE CURRENT BATCH
  • REPORTS
  • ENABLE TERMINAL OPERATORS
  • CONFIGURE SIGNATURE TYPE
  • PASSWORD PROTECT OPERATIONS

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  1. APPLICATIONS

Broadpos Transit Payment Application (Us Only)

Broadpos Transit Payment Application

CREDIT OR DEBIT SALE

  1. On the main screen, touch CREDIT or DEBIT.

  2. Touch SALE.

  3. Using the number pad, enter the amount and touch CONFIRM.

  4. Hand over terminal to client.

  5. If tips are enabled, customer selects (or manually inputs) a tip amount and confirms the total sale amount.

  6. Client inserts/swipes/taps their card and enters their PIN (if required); if using e-Signature, the terminal prompts customer to sign on the touchscreen. The printer prints the merchant copy.

  7. Take the transaction receipt and ask the customer to sign the merchant copy (if using paper signature). To print customer copy, touch OK and hand to client.


EBT SALE

  1. On the main screen, touch EBT.

  2. Touch SALE.

  3. Using the number pad, enter the amount and touch CONFIRM.

  4. Swipe the client card.

  5. Select EBT Type: Food Stamp or Cash Benefit and touch OK.

  6. If prompted to enter the invoice number, use the number pad to enter it and touch CONFIRM.

  7. Hand over terminal to client to enter their PIN. The printer prints the merchant copy.

  8. Take the merchant copy of the transaction receipt. To print customer copy, touch OK and hand to client.


REFUND A SALE (CREDIT OR DEBIT)

  1. On the main screen, touch CREDIT or DEBIT.

  2. Touch RETURN.

  3. If returns are password protected, enter the password and touch Enter.

  4. Using the number pad, enter the amount and touch CONFIRM.

  5. Client inserts/swipes/taps their card and enters their PIN (if required); if using e-Signature, the terminal prompts customer to sign on the touchscreen. The printer prints the merchant copy.

  6. Take the transaction receipt and ask the customer to sign the merchant copy (if using paper signature). To print customer copy, touch OK and hand to client.


REFUND EBT SALE

  1. On the main screen, touch CREDIT or DEBIT.

  2. Touch RETURN.

  3. Using the number pad, enter the amount and touch CONFIRM.

  4. Swipe the client card.

  5. If prompted to enter the invoice number, use the number pad to enter it and touch CONFIRM.

  6. Hand over terminal to client to enter their PIN. The printer prints the merchant copy.

  7. Take the merchant copy of the transaction receipt. To print customer copy, touch OK and hand to client.


VOID A SALE (CREDIT/DEBIT/EBT)

NOTE: Void is only for sales in the current batch (not closed).

  1. On the main screen, touch CREDIT, DEBIT, or EBT.

  2. Touch V/SALE.

  3. If voids are password protected, enter the password and touch Enter.

  4. When prompted, use the number pad to enter the original transaction number and touch CONFIRM.

  5. Hand over terminal to client.

  6. The terminal displays the original transaction details, the customer touches CONFIRM. The printer prints the merchant copy.

  7. Take the merchant copy of the transaction receipt. To print customer copy, touch OK and hand to client.


CREDIT PRE-AUTHORIZATION

  1. On the main screen, touch CREDIT.

  2. Touch AUTH.

  3. Using the number pad, enter the amount and touch CONFIRM.

  4. Hand over terminal to client.

  5. Client inserts/swipes/taps their card and enters their PIN (if required); if using e-Signature, the terminal prompts customer to sign on the touchscreen. The printer prints the merchant copy.

  6. Take the transaction receipt and ask the customer to sign the merchant copy (if using paper signature). To print customer copy, touch OK and hand to client.


CREDIT POST-AUTHORIZATION

  1. On the main screen, touch CREDIT.

  2. Touch POSTAUTH.

  3. When prompted, use the number pad to enter the original transaction number and touch CONFIRM.

  4. The terminal displays the original authorization details, touch CONFIRM.

  5. Enter the final purchase amount and touch CONFIRM. The printer prints the merchant copy.

  6. Take the transaction receipt and ask the customer to sign the merchant copy (if using paper signature). To print customer copy, touch OK and hand to client.


REPRINT RECEIPT

NOTE: You can only reprint receipts on terminals with a built-in printer for transactions in the current batch (not closed).

  1. On the main screen, touch FUNC.

  2. Touch Re-Print.

  3. Select what to reprint: • Print Last: Reprints the receipt for the last transaction. • Print Detail: Prints the transaction details for the current batch. • Print Any: Reprints a transaction using the transaction number. To reprint a specific receipt using the transaction number:

  4. Touch Print Any.

  5. Touch EDC Type to select Credit as the transaction type if it is not already selected.

  6. Use the number pad to enter the original transaction number.

  7. Touch Receipt Type to select which receipt to print: Customer or Merchant.

  8. Touch Printing.

  9. If equipped with a printer, the terminal reprints the receipt.


CLOSE THE CURRENT BATCH

  1. On the main screen, touch FUNC.

  2. Touch Batch.

  3. From the Batch Menu, touch Batch Close.

  4. If equipped with a printer, the Batch Report prints.


REPORTS

NOTE: Reports can consume a large amount of paper and prevent you from processing any transaction on the terminal while the report prints on terminals with a built-in printer.

  1. On the main screen, touch FUNC.

  2. Touch Reports.

  3. Enter the password and touch Enter.

  4. Select the desired report:

• Default Report: Prints the Condensed Report which is a summary of the transaction on the current batch.

• Current Report: Prints a report based on Report Type, Payment Type, Card Type, and Transaction Type, and by sorting order (Sorted).

• History Report: Prints a report of transactions for a specific date range (Report From and Report To dates; default value is the current day), by Payment Type, Card Type, and Transaction Type. • Tip Report: Prints a report based on Server/Clerk number, Payment Type, and Card Type filters.

  1. Configure the report’s filters (if required) and touch Printing. If equipped with a printer, the selected report prints.


ENABLE TERMINAL OPERATORS

  1. On the main screen, touch FUNC.

  2. Touch Operator.

  3. Enter the password and touch Enter.

  4. To view a list of operators on the terminal, touch View Operators.

  5. To add one or more operators, touch Add Operator.

  6. Use the virtual keyboard to enter the Operator Name.

  7. Use the virtual keyboard to enter the Operator ID.

  8. Touch Confirm. The terminal confirms the operation. Touch OK to add another operator (repeat steps 5 and 6) or Cancel if you are finished.

  9. To delete one or more operators, touch Delete Operator. The terminal displays a list of current operators.

  10. Select the operator(s) to delete.

  11. Touch Confirm.


CONFIGURE SIGNATURE TYPE

NOTE: You can configure the terminal to acquire the customer signature electronically or on paper. With e-Signature, the client signature is printed on the merchant copy of the receipt.

  1. On the main screen, touch FUNC.

  2. Touch Settings.

  3. Enter the password and touch Enter.

  4. Touch Operation Settings.

  5. In the Signature Type section, touch Signature Type.

  6. Touch e-Signature to enable on-screen signature or touch On Paper to enable signature on the merchant copy receipt.


PASSWORD PROTECT OPERATIONS

NOTE: To help ensure the security of your transactions, you can enable password protection for selected transactions before the operation can proceed.

  1. On the main screen, touch FUNC.

  2. Touch Settings.

  3. Enter the password and touch Enter.

  4. Touch Merchant Settings.

  5. In the Transaction Types section, touch CREDIT.

  6. Locate and touch the desired transaction type.

  7. Touch Password Protected to enable password protection for the selected transaction.

  8. Repeat steps 6 and 7 for each additional transaction you want to password protect.

  9. To remove password protection for a transaction, touch the desired transaction type and then touch Always Enabled.

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