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  • TERMINALS
    • Mobile
      • PAX A920
        • Terminal Overview
        • Terminal Setup and Configuration
        • Terminal Activation
        • Terminal Usage
      • PAX A920 Pro
        • Terminal Overview
        • Initial Terminal Configuration
        • Terminal Activation
        • Working with the Terminal
      • A920 / A920 Pro Accessories
        • PAX A920 - A920 Pro Terminal Charging Base Installation Guide
          • Charging Base Overview
          • Charging Base Installation
          • Using the Charging Base
        • PAX A920 Multi-Terminal (5) Charging Base Installation Guide
          • Charging Base Overview
          • Charging Base Installation
          • Using the Charging Base
    • Countertop
      • PAX A80
        • A80 Spec
        • A80 Setup Guide
          • Introduction
          • A80 Terminal Overview
            • Overview
            • Terminal Hardware
            • A80 Communication Ports
          • Terminal Setup and Configuration
            • Installing the Printer Paper
            • Connect the Terminal Cables
            • Configuring the Terminal Display Language
            • Configuring the Terminal Network Connections
            • Configuring the Terminal Ethernet Connection
            • Configuring the Terminal Wi-Fi Connection
          • Terminal Activation
            • Overview
            • Activate Terminal
            • Set Passwords
          • Working with the Terminal
            • Powering the Terminal On or Off
            • Terminal Input Options
            • Replacing the Printer Paper
            • Card Payment Options
        • Accessories
          • Introduction
          • Installing the T Bracket
          • Cable Installation
  • APPLICATIONS
    • SecurePay
      • Overview
      • Requirements
      • Use the STPI Secure Installer to install the RTI-SIPA plugin
        • Installation Process Overview
        • Install Microsoft .NET Framework 3.5 SP1
        • Install Java for Windows
        • Install the RTI-SIPA Plugin
      • Maitre'D Configuration
        • Electronic Funds Transfer Module Setup
        • Assign a Payment Terminal to POS Workstation
        • Main Media Type for SecurePay
        • Media Type Mappings for SecurePay
        • Generic Media Type Mapping For SecurePay
        • Employee Configurations
      • SecurePay Application
        • SecurePay Installation on Android Payment Terminals
        • SecurePay Application - Basic Navigation
        • SecurePay Application Configuration
        • SecurePay Functions
      • Payment Process
        • SecurePay Full Transaction Workflow
        • Working with Tips
      • Troubleshooting
    • SecureTable
      • SecureTable: Online User Manual
        • Overview
        • Requirements
        • STPI Secure Installation
          • Installation Process Overview
          • Install Microsoft .NET Framework 3.5 SP1
          • Install Java for Windows
          • Install the STPISecure Client software
          • Activate the STPI Secure License
          • Start the STPI Client for the first time
          • Configure the STPI Client as a Service
        • Maitre'D Configuration
          • Electronic Funds Transfer Module Setup
          • Media Type mappings for SecureTable or SecurePay
          • Generic Media Type mapping for SecureTable or SecurePay
        • SecureTable Application
          • SecureTable installation on Android Payment Terminals
          • SecureTable Application - Basic Navigation
          • SecureTable Application Configuration
          • SecureTable Functions
        • Payment Process
          • SecureTable Full Transaction Workflow
          • Working with Tips
          • Voids
        • Tasks-How To's
          • Task: Add an APN to your Android Payment Terminal
          • Task: Configure Port Forwarding
          • Task: Switch between Wifi and 4G/LTE
        • Troubleshooting
      • SecureTable Maitre'D Edition for TYRO
        • Introduction
        • Requirements
        • STPI Secure Installation
          • Install the STPISecure Client software
          • Activate the STPI Secure License
          • Start the STPI Client for the first time
          • Configure the STPI Client as a Service
        • Maitre'D Configuration
          • Electronic Funds Transfer (EFT) Interface setup
          • Media Type mappings for SecureTable
          • Generic Media Type mapping for SecureTable
        • SecureTable Application
          • SecureTable Installation on Android Payment Terminals
          • SecureTable Application - Basic Navigation
          • SecureTable Application Configuration
          • SecureTable Functions
        • Payment Process
          • General use of SecureTable to apply payments
          • Transaction workflow
          • Working with Tips
          • Voids
        • Tasks - How To's
          • Task: Add an APN to your Android Payment Terminal
          • Task: Configure Port Forwarding
          • Task: Switch between Wifi and 4G/LTE
        • Troubleshooting
          • Microsoft .NET Framework 3.5 is missing
          • Java is missing
    • PayFacto Gift - DataCandy
      • Introduction
      • Transactions
      • Application Configuration
      • Operator Management
      • Printing
        • Configuring Transaction Printing Options
        • Additional Printing Options
        • Add Personalized Receipt Header
        • Add Personalized Receipt Footer
        • Edit Personalized Messages
        • Deleting Personalized Messages
      • Passwords
        • Understanding Passwords
        • Incorrect Password Entries
        • Forgotten Passwords
        • Change an Operator's Password
        • Change the Administrator Password
        • Password Protection for Transactions
        • Require Password for Manual Gift Card Entry
      • Reporting
    • Broadpos Transit Payment Application (Us Only)
  • PROTECTION AGAINST FRAUD
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On this page
  • Initial Terminal Configuration
  • Charging the Terminal
  • Installing the Printer Paper
  • Configuring the Terminal Network Connections
  • Installing the SIM Card
  • Configuring the Terminal Wi-Fi Connection
  • Configuring the Terminal Display Language

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  1. TERMINALS
  2. Mobile
  3. PAX A920 Pro

Initial Terminal Configuration

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Last updated 1 year ago

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Initial Terminal Configuration

Charging the Terminal

After you remove the terminal and accessories from the box, you need to charge the terminal before you can use it. The pre-installed battery has a protective cover on the contacts to prevent the possibility of a short circuit during transport.

To charge the terminal:

  1. Turn the terminal over.

  2. On the back of the terminal at the bottom, slide the battery cover locking switch to the right.

  3. Lift the battery cover off the terminal. You should notice a plastic tab at the top of the battery.

  1. Lift the battery from the terminal and remove the plastic tab.

  2. Re-install the battery and push on the bottom of the battery to seat it correctly.

  3. Re-install the battery cover on the terminal and slide the lock switch to the lock position on the left and turn the terminal over.

  1. Insert the USB cable in the AC outlet and connect the outlet to an AC plug.

  2. Insert the USB Type-C connector in the terminal’s charging port, located on the left side, below the Volume control button. The terminal begins charging.

NOTE: The terminal’s charging port may have a protective cover; you will need to remove it before inserting the USB Type-C connector.


Installing the Printer Paper

If the supplied roll of printer paper was not already installed in the terminal when you received it, you will need to install it before you can print any transaction receipts.

TIP: This procedure also applies to replacing a roll of printer paper.

To install the printer paper:

  1. On the back of the terminal near the top, lift the lever to unlock and open the printer cover.

NOTE: The printer cover opens on a hinge, it does not come off the terminal.

  1. The paper tray contains an illustration of how to install the roll of paper.

  1. Place the roll of printer paper in the paper tray, leaving about 2 inches (5 cm) of paper beyond the printer's cutter.

  2. Close the printer cover until it snaps into place and remove any excess paper.


Configuring the Terminal Network Connections

The terminal requires a network connection to communicate with the payment processor server to process transactions.

The PAX A920 Pro is a mobile payment terminal that can connect to mobile (LTE) and wireless (Wi-Fi) networks.

Mobile network access is required for delivery and transportation use, but it can also serve as a backup connection if your Wi-Fi network reception is unreliable in certain areas.

  • Installing the SIM Card

  • Configuring the Terminal Wi-Fi Connection


Installing the SIM Card

If you plan to use your terminal outside of your usual wi-fi network, you need to install the mobile SIM card, provided by PayFacto or your mobile communications provider. The SIM card will connect you to a mobile network, allowing you to process payments anywhere the terminal has reception. Mobile network access can also serve as a backup connection if your wi-fi network reception is unreliable in certain areas. The terminal uses the micro-SIM card size.

NOTE: If you plan to use your terminal only on your wi-fi network, you can skip this procedure and proceed directly to configuring Terminal Wi-Fi Connection.

To install the mobile SIM card:

  1. Make sure the terminal is powered off and turn the terminal over.

  2. On the back of the terminal at the bottom, slide the battery cover locking switch to the right.

  3. Lift the battery cover off the terminal.

  4. Lift the battery from the terminal to remove and set aside.

  5. The terminal has illustrations for the different cards it can accept. Insert your SIM card in the space identified as SIM1 so the diagonal corner is facing the top left side.

IMPORTANT! The SIM card goes into the lower space and should not require great force to insert.

  1. Re-install the battery and push on the bottom of the battery to seat it correctly.

  2. Re-install the battery cover on the terminal and slide the lock switch to the lock position on the left.

  1. Power on the terminal by pressing and holding the Power button for 3 seconds.

The terminal should identify the SIM card and configure the mobile network settings automatically.


Configuring the Terminal Wi-Fi Connection

This section explains how to turn Wi-Fi on and connect to your network.

To connect to your wireless network:

  1. On the Settings screen, touch the Please Input Password field and use the keypad to type the password: either pax9876@@ or 9876.

  2. On the Settings page, touch Network & Internet.

  3. On the Network & Internet page, touch Wi-Fi.

  4. On the Wi-Fi page, if Wi-Fi is Off, touch the toggle to turn it on. If Wi-Fi is already on, a list of available networks appears.

  5. From the list of available networks, touch the name of the network you want to connect to.

  6. Enter the password for the selected network and touch CONNECT.

TIP: You can touch Show password before typing to ensure you are entering the password correctly.


Configuring the Terminal Display Language

By default, the terminal displays all information in English. This procedure explains how to change the terminal’s display language if necessary.

IMPORTANT! Selecting a different language changes all text that appears on the terminal.

To change the terminal display language:

  1. On the Settings screen, touch the Please Input Password field and use the keypad to type the password: either pax9876@@ or 9876.

  2. On the Settings page, scroll to the bottom and touch System.

  3. On the System page, touch Languages & input.

  4. On the Languages & input page, touch Languages.

  5. On the Language preferences page, touch Add a language.

  6. On the Add a language page, scroll to and touch the desired language.

NOTE: If the language has localized variants, select the appropriate regional option for your country.

  1. If the selected language does not appear automatically, you can drag the language to the top of the list, as shown below:

On the terminal’s main screen, touch the Settings icon.

Touch the checkmark icon on the keypad when you are done and touch OK.

After the terminal displays Connected for the selected network, touch the Back icon to return to the Network & Internet page.

On the terminal’s main screen, touch the Settings icon.

Touch the checkmark icon on the keypad when you are done and touch OK.