> For the complete documentation index, see [llms.txt](https://docs.payfacto.com/payfacto-knowledge/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payfacto.com/payfacto-knowledge/uk-and-intl/applications/securetable/securetable-maitred-edition-for-tyro/troubleshooting/microsoft-.net-framework-3.5-is-missing.md).

# Microsoft .NET Framework 3.5 is missing

### Issue Description:&#x20;

While attempting to install STPISecure, an error message is displayed:&#x20;

&#x20;![](https://content.gitbook.com/content/70eSU57m5853RfAjtrLZ/blobs/71yZwq9nSj4N53HBOcty/image.png)

STPISecure requires Microsoft .NET Framework 3.5.

Please use Windows Update / Windows Features to install this version, and then re-run the installer.

**Solution:**

&#x20;Install Microsoft .NET Framework 3.5 through Windows Update or use the "Turn Windows features on or off" option from Add/Remove programs to enable .NET Framework 3.5.

&#x20;![](https://content.gitbook.com/content/70eSU57m5853RfAjtrLZ/blobs/DdY8kO9UUAn57II8Z9zY/image.png)

&#x20; ![](https://content.gitbook.com/content/70eSU57m5853RfAjtrLZ/blobs/6FAwh89wypriqaLVPKUD/image.png)&#x20;

Once Microsoft .NET Framework 3.5 is installed, retry installing STPISecure.
