Terminal Usage

Powering the Terminal On or Off

To power the terminal on, press and hold the power key on the right side of the terminal for 2-3 seconds.

A920 power button To power off the terminal:

  1. Press and hold the power key on the right side of the terminal for 2-3 seconds.

  2. Touch the Power off icon and then touch Power off again. Power off icon

NOTE: Avoid allowing the terminal’s battery to run down to 0%. The terminal requires the battery to be at least at 8% capacity to process a transaction. It is strongly recommended that you charge the terminal overnight or during non-business hours.


Terminal Input Options

Your terminal operators and your customers enter information and respond to prompts using the terminal’s touch screen. The application prompts you and your customers on the next action to perform.


Card Payment Options

There are three (3) ways for a customer to use their payment card with the terminal:

Insert the chip card and enter a PIN

A920 chip and pin

Swipe the card’s magnetic strip

A920 card swipe

Tap the card for contactless payment

A920 card tap


Replacing the Printer Paper

The terminal uses 2 ¼” or 58mm thermal paper rolls to print transaction receipts.

To install the printer paper:

  1. On the back of the terminal at the top, lift the lever to unlock and open the printer cover.

NOTE: The printer cover opens on a hinge, it does not come off the terminal.

  1. Place the roll of printer paper in the paper tray, leaving about 2 inches (5 cm) of paper beyond the printer's cutter.

A920 open paper tray

  1. Close the printer cover until it snaps into place and remove any excess paper.

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