Understanding Password Hierarchy

Understanding Password Hierarchy

The terminal uses passwords for different user levels. The user levels follow a hierarchy, and a “higher” level password can enable a function (or override a password) for a “lower” level user.

For example, an operator can use the Merchant password to enable a password-protected sale, while an Administrator password can unlock functions that require a Merchant password.

The hierarchy of passwords is the following:

User Level

Description

Administrator

Configured when you activated your terminal, the Administrator password can protect the terminal against unauthorized reimbursements in the Secure Payment application's payment module. You can use the Administrator password for any function that requires a Merchant or Operator password.

Merchant

Configured when you activated your terminal, the Merchant password protects the terminal from completing certain sales and reimbursement functions without authorization. You can use the Merchant password to complete a transaction when Operator identification requires a password to process a sale.

Operator

Assigned when creating one or more terminal operators. Can be enabled to protect unauthorized sales when paired with the associated operator ID.

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