# Install the Veloce Back-Office

This section explains the detailed installation procedure for the Veloce Back-Office.

***

### Before you begin

Before installing the Veloce Back-Office, be sure to download and save all the necessary files, as explained in [the Download Veloce ](/payfacto-knowledge/veloce-pos/veloce/installation-and-initial-setup/download-veloce-files.md)Files section.

### Step 1: Extract Veloce Base Configuration

1. Locate the downloaded base configuration archive (\*.zip file)

![Downloads Folder](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/01-DownloadsFolder.png)

2. Right-click the archive and select the Extract All... option.

![Extract All option](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/02-ExtractAll.png)

3. When asked for the destination of extracted files, select the root of the C:\ drive and click the Extract button.

![Destination for extraction](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/03-Destination.png)

4. A progress bar will be displayed as files are being extracted.

![Extraction Process](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/04-ExtractProgress.png)

5. Open File Explorer to the C:\ drive. The Veloce folder was created and contains all the files extracted from the archive.

![Veloce folder created](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/05-Result.png)

***

### Step 2: Run the Veloce Updater

1. Locate the Veloce Updater file which was downloaded earlier. Double-click the file to start the InstallShield Wizard.

![Veloce InstallShield Icon](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/06-InstallShieldIcon.png)

2. A UAC warning may be displayed. Click Yes.

![Veloce UAC Warning](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/07-VeloceUAC.png)

3. The InstallShield Wizard will prepare the installation. This could take a few seconds.

![InstallShield - Preparing](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/08-Preparing.png)

4. The Veloce Install/Upgrade welcome screen will be displayed. Click Next >.

![InstallShield - Welcome](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/09-Welcome.png)

5. Please read the End User License Agreement (EULA).  Click Yes to agree.

![InstallShield - EULA](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/10-EULA.png)

6. Select the destination folder. the default is C:\Veloce\\. Click Next >.

![InstallShield - Path](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/11-Path.png)

7. A prompt to create a backup of the current installation will be displayed.

* If this is a brand new Veloce installation, click No.
* If an existing Veloce installation is being upgraded, taking a backup is highly recommended.

![Backup Prompt](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/12-BackupPrompt.png)

8. Review the installation settings and click Next >.

![InstallShield - Review Settings](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/13-ReviewSettings.png)

9. Veloce files will be copied or updated. This could take a few seconds or minutes depending on the system's speed.

![InstallShield - Installing Progress](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/14-Progress.png)

10. When the installation process completes, click the Finish button.

![InstallShield - Completed](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/15-Finish.png)

Veloce Back-Office in now installed. Before Veloce can be used, the Veloce folder needs to be shared, icons need to be created and the Veloce license needs to be activated.


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