> For the complete documentation index, see [llms.txt](https://docs.payfacto.com/payfacto-knowledge/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payfacto.com/payfacto-knowledge/veloce-pos/veloce/installation-and-initial-setup/install-the-veloce-back-office.md). # Install the Veloce Back-Office This section explains the detailed installation procedure for the Veloce Back-Office. *** ### Before you begin Before installing the Veloce Back-Office, be sure to download and save all the necessary files, as explained in [the Download Veloce ](/payfacto-knowledge/veloce-pos/veloce/installation-and-initial-setup/download-veloce-files.md)Files section. ### Step 1: Extract Veloce Base Configuration 1. Locate the downloaded base configuration archive (\*.zip file) ![Downloads Folder](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/01-DownloadsFolder.png) 2. Right-click the archive and select the Extract All... option. ![Extract All option](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/02-ExtractAll.png) 3. When asked for the destination of extracted files, select the root of the C:\ drive and click the Extract button. ![Destination for extraction](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/03-Destination.png) 4. A progress bar will be displayed as files are being extracted. ![Extraction Process](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/04-ExtractProgress.png) 5. Open File Explorer to the C:\ drive. The Veloce folder was created and contains all the files extracted from the archive. ![Veloce folder created](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/05-Result.png) *** ### Step 2: Run the Veloce Updater 1. Locate the Veloce Updater file which was downloaded earlier. Double-click the file to start the InstallShield Wizard. ![Veloce InstallShield Icon](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/06-InstallShieldIcon.png) 2. A UAC warning may be displayed. Click Yes. ![Veloce UAC Warning](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/07-VeloceUAC.png) 3. The InstallShield Wizard will prepare the installation. This could take a few seconds. ![InstallShield - Preparing](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/08-Preparing.png) 4. The Veloce Install/Upgrade welcome screen will be displayed. Click Next >. ![InstallShield - Welcome](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/09-Welcome.png) 5. Please read the End User License Agreement (EULA). Click Yes to agree. ![InstallShield - EULA](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/10-EULA.png) 6. Select the destination folder. the default is C:\Veloce\\. Click Next >. ![InstallShield - Path](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/11-Path.png) 7. A prompt to create a backup of the current installation will be displayed. * If this is a brand new Veloce installation, click No. * If an existing Veloce installation is being upgraded, taking a backup is highly recommended. ![Backup Prompt](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/12-BackupPrompt.png) 8. Review the installation settings and click Next >. ![InstallShield - Review Settings](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/13-ReviewSettings.png) 9. Veloce files will be copied or updated. This could take a few seconds or minutes depending on the system's speed. ![InstallShield - Installing Progress](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/14-Progress.png) 10. When the installation process completes, click the Finish button. ![InstallShield - Completed](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap02_Veloce_Install/15-Finish.png) Veloce Back-Office in now installed. Before Veloce can be used, the Veloce folder needs to be shared, icons need to be created and the Veloce license needs to be activated. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.payfacto.com/payfacto-knowledge/veloce-pos/veloce/installation-and-initial-setup/install-the-veloce-back-office.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.