Cancellations
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When a cancellation operation is performed, the user must select a ‘Cancellation reason.’
The reason for cancellation is recorded and transmitted in WEB SRM.
You must select ‘Cash Control,’ then the ‘Invoice’ tab and the ‘cancellation reasons’ option.
Select a free space.
Enter the reason for the cancellation in the description.
If you select the modifiable option on the cash register, this will allow you to access a virtual keyboard and customize the cancellation reason.