Cancellations

When a cancellation operation is performed, the user must select a ‘Cancellation reason.’

The reason for cancellation is recorded and transmitted in WEB SRM.

Adding a cancellation reason

You must select ‘Cash Control,’ then the ‘Invoice’ tab and the ‘cancellation reasons’ option.

• Select a free space.

• Enter the reason for the cancellation in the description.

If you select the modifiable option on the cash register, this will allow you to access a virtual keyboard and customize the cancellation reason.