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  • MEV WEB formation
  • POS
    • Maitre'D - Partie 1 - Introduction MEV WEB
      • Partie 2 - Configurations
      • Partie 3 - Operations
      • Partie 4 - Rapports et factures
      • Partie 5 - Prochaines étapes et support
    • Maitre'D - Part 1 - WEB SRM Introduction
      • Part 2 - Configurations
      • Part 3 - Operations
      • Part 4 - Reports and invoices
      • Part 5 - Next steps and support
    • Veloce - Partie 1 - Introduction MEV WEB
      • Partie 2 - Configurations
      • Partie 3 - Opérations
      • Partie 4 - Rapports et factures
      • Partie 5 - Prochaines étapes et support
    • Veloce - Part 1 - WEB SRM Introduction
      • Part 2 - Configurations
      • Part 3 - Operations
      • Part 4 - Reports and invoices
      • Part 5 - Next steps and support
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  1. POS
  2. Maitre'D - Part 1 - WEB SRM Introduction
  3. Part 3 - Operations

Equipment failure

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In the event that the user needs to cancel a print job, the system will display a warning message.

If the print was canceled due to a major equipment failure that cannot be quickly repaired, the merchant must contact the Operational Support Division.

Here are the hours of operation and phone numbers:

By phone:

Monday, Tuesday, Thursday, and Friday: 8:30 AM – 4:30 PM

Wednesday: 10:00 AM – 4:30 PM

  • 418-652-6014, for the Quebec region

  • 514-287-2014, for the Montreal region

  • 1-855-271-0519 (toll-free), for any other region.

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