Cancellations

When a cancellation operation is performed, the user must select a Cancellation Reason.

The reason for cancellation is recorded and transmitted to the WEB SRM.

When canceling an order via table 0, the operator must provide the reference information of the original transaction recorded in the WEB SRM.

Three pieces of information are required to perform a cancellation:

1. The transaction number found on the original closing receipt.

1. The date and time of the transaction found on the original closing receipt.

1. The net amount of the transaction found on the original closing receipt.