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This document will cover the configuration required to operate SecureTable using the Maitre’DVeloce direct integration to the STPI client.
SecureTable is a universal middleware platform that provides an EMV-Compliant, Pay at the Table (PATT) processing solution that can be connected to a POS (Point of Sale) system. The solution can work in standalone mode as well as integrated to a Point of Sale (POS) system such as Maitre’D, Veloce, Squirrel, Aloha and Micros among other.
SecureTable uses a “Pull” architecture. This means that a payment terminal using SecureTable can initiate the transaction process by Pulling check data from the POS system. In other words, after the guest checks are printed and handed to customers, there is no need for the server to walk back to the POS workstation to apply payments and close guest checks. All payments, including credit, debit and cash, can be applied at the table side, and checks are closed automatically. By comparison, a traditional "Push" architecture is a system where the transaction would be initiated from the POS system, and check data pushed to the payment terminal. In a table-service restaurant, this process often required the customers to get up and walk to the POS workstation to insert their payment card and enter their PIN using a tethered payment terminal.
The integration of SecureTable with various POS systems allows the payment terminal to retrieve guest check data from the POS System. Once a payment has been processed by the payment terminal, SecureTable sends the payment data back to the POS System for reporting purposes. Payment amounts, tip amounts and card brand used are all automatically transmitted to the POS system to allow for accurate reporting.
SecureTable and SecurePay can both be used on the same POS system. This allows merchants to use any combination of stationary Pay-at-the-Counter terminals and wireless Pay-at-the-Table terminals. SecureTable and SecurePay share a similar user interface which provides a consistent user experience for customers and employees.
If a third-party solution with tethered (wired) payment terminals is already in place and integrated to the POS system, SecureTable can still be used without worry. A configurable table-locking or invoice-locking mechanism prevents accidentally accessing guest checks that are being processed by a payment terminal through SecureTable. This means that establishments can, for example, use wireless payment terminals
with SecureTable in the dining room while using tethered payment terminals for the cashier station, bar, pickup counter and drive-through windows.
With a direct integration, Maitre’D communicates directly with SecureTable’s STPI client through a secure socket connection without using drop-files. This allows Maitre’D to take advantage of all the features offered by SecureTable, without the limitations imposed by using the former TPI client middleware.
• Maitre’D version 7.08.000.280 or later.
• Maitre’D Electronic Funds Transfer Interface.
• Maitre’D Enhanced EFT option.
• Any supported Windows operating system with all latest updates.
• Java SE Runtime Environment.
• Microsoft .NET Framework 3.5.
• STPI Client software (included with the STPISecure Installer)
NOTE: The TPI client is NOT required, thanks to the direct integration of SecureTable within the Maitre’D software.
• SecureTable-Compatible Payment terminal(s)
• 1 Gbps (Gigabit) Ethernet (wired) network or better.
• WiFi network (802.11 ac or better)
• High-Speed Internet connection.
Here is a quick overview of the entire installation and setup process:
Install/enable Microsoft .NET Framework 3.5 SP1.
Install the latest version of Oracle’s Java for Windows.
Use the STPISecure to installer to install the STPIClient software.
Install the STPIClient license.
Start the STPIClient application for the first time.
Configure the STPIClient to start as a service (Optional).
Configure your POS System.
Connect, power up and configure payment terminals.
By default, the payment terminals using SecureTable will communicate with the POS system over TCP port 9999.
• Open TCP port 9999 on the corporate firewall.
• Open TCP port 9999 on the Windows Defender Firewall on the POS system's Back-Office as well as on all POS workstations.
• The wireless network (for wireless payment terminals) needs to be able to communicate with the POS System.
• Each payment terminal needs access to the Internet.
The .NET Framework (pronounced as "dot net") is a software framework developed by Microsoft that runs primarily on Microsoft Windows. Microsoft .NET Framework version 3.5 Service Pack 1 is required before the STPISecure installer can be used to install the STPISecure client or other components, such as the RTI-SIPA plugin
On Windows 10, starting with version 1809, Microsoft .NET Framework 3.5 SP1 is included as a standard Windows feature and enabled by default. However, older versions of Windows 10, Enterprise or IoT editions, could be missing this essential component. Here is the procedure to check whether .NET Framework 3.5 SP1 is installed and how to enable it on Windows 10:
Click on the Windows 10 Start button and type Control Panel.
The Control Panel app should appear as a search result. Click on Open.
Within the Control Panel app, click on Programs.
Under Programs and Features, select Turn Windows features on or off.
The Windows Features list will appear.
Look for the feature called .NET Framework 3.5 (includes .NET 2.0 and 3.0).
a. If this feature is not listed, install .NET Framework manually. (See below)
b. If you see a black square in this checkbox, .NET Framework 3.5 is already enabled and no further action is required.
c. If the checkbox is blank, enable it.
NOTE: The black square in the check box means that the feature itself is enabled, but that some optional components are disabled. The optional components are not required for STPISecure or RTI-SIPA, so leave them disabled.
Click OK on the Windows Features list. This will close the list and apply any changes.
Files may be copied and you may be required to restart the PC.
For versions of Windows prior to Windows 10 1809, or for some older Enterprise or IoT editions, Microsoft .NET Framework 3.5 SP1 may need to be downloaded and installed manually. The full installer can be obtained from the official Microsoft download site here: Microsoft .NET Framework 3.5 SP1 Download the file and double-click it to start the installation process. Follow the on-screen instructions and restart your PC as required.
IMPORTANT! If the link provided here does not work, please use your preferred search engine and look for "Microsoft .NET Framework 3.5". Be sure to download the files from the official Microsoft download site. For security reasons, please avoid non-Microsoft sources.
The STPISecure Installer, the STPISecure client software for SecureTable and the RTI-SIPA plugin for SecurePay requires the installation of Java for Windows software. This can be downloaded and installed for free from Oracle’s Java website, Here. Please download and install the latest version of Java for Windows for your specific Windows edition (32-bit
NOTE: Please consult Oracle's Java website for detailed licensing conditions and support.
IMPORTANT! Before attempting to start the STPI Secure client, a license needs to be installed. Otherwise, the STPI Secure Client will attempt to start and immediately shutdown.
After the STPISecure installation process, a folder called STPI Shortcuts was created on your Windows Desktop. This folder contains the shortcut that will be used to start the STPI Client software.
to run with Administrative privileges To run correctly, the STPI Secure Client needs to run with Windows Administrative privileges. To achieve this:
From the Windows desktop, open the folder called STPI Shortcuts by double-clicking on it.
2.Two shortcuts allow you to start the STPI Client. You can use either STPIClient (Hidden) or STPIClient. Select the shortcut which better meets your desired use case:
STPIClient
This shortcut makes the STPI Client run with the command prompt window visible on the screen. This takes up space on the screen and on the Windows taskbar, but allows you to see all the operations going through the STPI Client in real-time.
This shortcut allows the STPI Client to run with the command prompt window hidden from view. This frees up space on the screen and Windows taskbar, but the operations going through the STPI Client are not visible.
Right-click the shortcut called STPIClient or STPIClient (Hidden), and select the Properties option.
The STPIClient or STPIClient (Hidden) shortcut's properties page opens to the Shortcut tab. Click the Advanced... button.
Activate the Run as administrator checkbox and click OK.
You will be back to the STPIClient (or STPIClient (Hidden)) shortcut's properties page. Click OK to close it.
With this setup, the STPI Secure client will always start with administrative privileges whenever you use this shortcut.
IMPORTANT! If you intend to use the STPIClient as a service instead of running it as an application, please skip the rest of the instructions on this page and go directly to the Configure the STPIClient as a Service guide.
You can add a copy of the STPIClient or STPIClient (Hidden) shortcut to the Windows startup folder to force the STPI client to start automatically as Windows starts. Here is the procedure to follow with Windows 10:
Make sure that hidden files and folders are visible:
a. From Windows explorer, click on the View menu and make sure that the Hidden Items option is selected from the Show/Hide section.
Browse to the following folder:
Copy the STPISecure or STPISecure (Hidden) shortcut to the StartUp folder.
NOTE: Be sure to apply the Run as administrator option as explained above, before copying the shortcut.
With this setup, the STPI Client application with automatically start itself if Windows is restarted.
Double-click the STPIClient or STPISecure (Hidden) shortcut.
2. you will see a UAC warning. Click Yes.
If you selected the regular STPISecure shortcut, a command prompt window will appear, with the Running Admin shell header. You will see text scrolling on the window. If you used the STPISecure (Hidden) instead, you will not see this window and skip directly to the next step.
The very first time the STPIClient starts, you will see a Windows Security Alert from the Windows Defender Firewall.
a. Enable the Domain networks, such as a workplace network option (available only if your PC is part of an Active Directory domain).
b. Enable the Private networks, such as my home or work network option.
c. Disable the Public networks option.
d. Click Allow access.
If you selected the STPISecure shortcut, the command prompt window will remain on the screen. You may minimize it, but do not close it.
6. An icon will also be added to the Windows system tray.
IMPORTANT! Stopping the STPI Client application will prevent payment terminals using SecureTable from processing transactions. Only stop the STPI Client for troubleshooting purposes.
If you are using the STPISecure shortcut, simply close the command prompt window by clicking the "X" in the upper-right corner.
You can also right-click the STPI icon in the system tray and select the Exit option.
The STPI Client software is now up-and-running on your system.