PayFacto Gift powered by DataCandy

This guide describes the features of the Gift PayFacto powered by DataCandy application on your Android-powered payment terminal and explains how to use them when processing gift card transactions for your business.

About Gift Cards

Gift cards are prepaid debit card that contain a specific amount of money for use by customers to pay for products or services. When activated, gift cards loaded with funds for future use. When using a gift card for a purchase, the card balance reduces by the amount of the transaction.

Some gift cards allow you to add funds (open loop), while others have a finite amount that cannot be reloaded (closed loop). Depending on your business, you can offer gift cards for use in specific locations or at all affiliated brands.

Gift cards can pay for products or services, in whole or in part, depending on the transaction and the funds balance remaining on the card. Gift cards cannot be used without prior activation.

The PayFacto Gift application can run independently of the payment application running on your terminal or POS. If you are using PayFacto Gift as a standalone application, there are application and terminal settings you may want to configure to meet your business requirements.

These settings include:

• Invoice Numbering

• DataCandy Settings

Invoice Numbering

For bookkeeping purposes, invoices are numbered. The numbering can be done manually or automatically. By default, the terminal numbers the invoices automatically, in sequence. If you disable automatic invoice numbering, the terminal prompts the operator to manually input an invoice number (maximum of 12 numeric characters); you cannot process a redemption transaction without an invoice number.

To enable/disable automatic invoice numbering:

3. Enter the Admin password and touch OK.

4. In the General section, toggle Automatic Invoice Number to On (to the right) to enable automatic invoice numbering or toggle to Off (to the left) to enter the invoice number manually for every redemption transaction.

DataCandy Settings

The DataCandy Settings section of the Settings page are generally configured prior to delivery or as part of the application’s setup process. They should not require modification. If your terminal is having problems communicating with the DataCandy server, you may need to adjust one or more of the fields contained in this section. Refer to the DataCandy email for the values.

The available fields include:

• Production URL: Touch this toggle switch to On (to the right) to enable the terminal to communicate with the DataCandy server. When toggled to Off (to the left), the terminal cannot communicate with the DataCandy server.

• URL: The address of the DataCandy server.

• WSN: The WorkStation Number; a unique value for each terminal.

• Merchant ID: The information in this field should correspond to the Merchant ID sent to you by DataCandy. If the Merchant ID value does not match the one from in the DataCandy email, make the necessary corrections.

• Merchant password: The information in this field should correspond to the Merchant password sent to you by DataCandy. If the Merchant password value does not match the one from in the DataCandy email, make the necessary corrections.

• Version: This is a static value that should not be changed; it should always be 2010-01-06.

• Access key: The information in this field should correspond to the Access key sent to you by DataCandy. If the Access key value does not match the one from in the DataCandy email, make the necessary corrections.

• App Version: This field displays the current version of the Gift PayFacto powered by DataCandy app installed on the terminal; the field is read-only and cannot be modified.

To change DataCandy settings:

3. Enter the Admin password and touch OK.

4. Scroll to the DataCandy Settings section.

5. Confirm that the Production URL toggle switch is set to On (to the right).

1. Confirm that the URL field is set to https://secure.datacandy.com/.

If the value is different, touch the field, enter the correct value, and touch OK.

1. Confirm that the Merhcant ID field corresponds to the Merchant ID from the DataCandy email.

If the value is different, touch the field, enter the correct value, and touch OK.

1. Confirm that the Merchant password field corresponds to the Merchant password from the DataCandy email.

If the value is different, touch the field, enter the correct value, and touch OK.

1. Confirm that the Access key field corresponds to the Access key from the DataCandy email.

If the value is different, touch the field, enter the correct value, and touch OK.

Download the PDF

By default, the terminal prints 2 receipts for all gift card transactions, with the Merchant copy printing first. You can adjust these settings to suit your business needs. The available transaction printing options are:

Enabling or disabling the printing of receipts

Number of copies

Which copy does the terminal print first

Color depth of the printout

To adjust the terminal’s printing options:

1. Touch the Action button on the main screen.

2. Touch Settings.

3. Enter the Admin password and touch OK.

4. In the General section, touch the Printer Options.

1. In the Copies section, toggle Receipt Copy Printouts to On (to the right) to enable receipt printing or Off (to the left) to disable printing.

1. Touch Number of copies to set the number or receipts that print; touch 1 or 2.

1. Touch Which one is printed first to select which receipt prints first; touch Merchant or Customer.

1. Touch Select color depth of printouts to set the color density of the receipts. The color depth and its associated printing speed affect the terminal’s battery life. The options are:

• Pale: Lightest printout, prints faster and uses less battery.

• Normal: Default printout setting, average printing speed and battery use.

• Dark: Darkest printing, prints slower and uses more battery.