If you experience issues with the third party payment application, you can temporarily switch from using the App to app module to Secure Payment's standalone payment mode. This mode allows you to process transactions directly on the terminal.
Close the third party payment application if it is still open.
If the App to app main screen does not appear, touch the Secure Payment icon on the terminal's main screen.
From the App to app main screen, touch the Menu button.
Enter the merchant password and touch Confirm.
Scroll to the Semi-integrated configuration section and touch Switch to Standalone.
The Settings page closes and the terminal displays the standalone payment module.
If you have more than one terminal, repeat steps 1 to 5 for each additional terminal where you want to switch the terminal to standalone payment mode.
If you switched from using the App to app module to Secure Payment's standalone payment mode, you need to switch back when the communication issue with the 3rd party payment application is resolved.
From the standalone payment main screen, touch the Settings button.
Enter the merchant password and touch Confirm.
Scroll to the Semi-integrated configuration section and touch Switch to app to app mode.
The terminal returns to the App to app main screen.
Start third party payment application.
If you have more than one terminal, repeat steps 1 to 4 for each additional terminal where you want to switch back from standalone payment mode.
