If you experience issues with the POS communicating with the payment terminal, you can temporarily switch from using the Gateway module to Secure Payment's standalone payment mode. This mode allows you to process transactions directly on the terminal.
NOTE: You will need to enter any transactions processed in standalone payment mode into the POS system when the communication issue is resolved.
From the main screen, touch the Menu button.
Enter the merchant password and touch Confirm.
Scroll to the Semi-integrated configuration section and touch Switch to Standalone.
The Settings page closes and the terminal displays the standalone payment module.
If you have more than one terminal, repeat steps 1 to 4 for each additional terminal where you want to switch the terminal to standalone payment mode.
If you switched from using the Gateway module to Secure Payment's standalone payment mode, you need to switch back when the communication issue with the POS is resolved.
From the standalone payment main screen, touch the Settings button.
Enter the merchant password and touch Confirm.
Scroll to the Semi-integrated configuration section and touch Switch to Gateway mode.
The terminal returns to the Gateway main screen
If you have more than one terminal, repeat steps 1 to 3 for each additional terminal where you want to switch back from standalone payment mode.