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Create Back-Office User Accounts
Login to the Veloce Back-Office
Veloce First Login
Basic Navigation
Veloce Back-Office Overview
Immediately after installing Veloce, there is only one default user in the system with no password.
After double-clicking on the Veloce Back-Office icon on the Windows desktop, the Veloce login screen will be displayed:
At this point, don't enter any password and simply click OK to login with the default built-in user account.
The Veloce Back-Office screen will be displayed, with all the modules that were purchased with the license.
IMPORTANT! It will be possible to login to the Veloce Back-Office without entering a password as long as no additional users are created. While this is convenient during the programming phase, this is by no means secure. Additional users should be created prior to deploying the system to a live site, and these should be protected by strong passwords.
The Veloce login prompt provides useful information about the Veloce system even before logging in. This information is often requested by technical support specialist before they can access your license information or provide assistance.
The Veloce installation path.
The Veloce release version that is currently installed.
The serial number of the Veloce license currently installed.
The system date.
The Main Back-Office desktop is the starting point for all tasks that can be carried out at the Veloce Back-Office PC. It gives you access to all the Veloce modules as well as tools to manage your license options and Back-Office users.
NOTE: The screenshot above displays all available modules. Modules that are not included with your license will not be displayed, so your own Veloce Back-Office desktop may look slightly different.
Below is a short description of every module and option that can appear on the Veloce Main Back-Office Desktop. For more information on a specific module, please consult the documentation specific to that module.
Point of Sales Control is a core module that is included with every Veloce license. It allows restaurants to manage day-to-day operations from one central location. This is also where most of the menu programming is done, from creating sales items to employee access.
Setup / Utilities is a core module that is included with every Veloce license. This is where the Veloce license is managed, and also where general settings and localization options can be found. This module also contains various troubleshooting tools as well as the manual backup tool.
The local workstation is not a module, but a shortcut used to launch a POS workstation locally, on the Veloce Back-Office server. The local workstation is often used on "all-in-one" systems where the Veloce Back-Office resides on POS hardware, or simply as an extra POS that can be used for other tasks, like for employees to punch in.
The Hotel Interface is an optional module which allows Veloce to communicate with various property management systems (PMS) like Hotello, Micros 4700 and others.
Electronic Funds Transfer is an optional module that allows Veloce to interface with various payment solution providers to process credit and debit card payments.
The Corporate Communication (Local) module is used by restaurants that are part of a chain or group to communicate with the chain's head-office.
The Corporate Communication module is used by a chain's head-office to receive sales data from restaurants that are part of the chain and also to broadcast menu changes or even entire menus.
Coming Soon.
Inventory Management is an optional module that allows restaurants to keep track of all the stock trough recipes linking ingredients to sales items.
Coming Soon.
Time and Attendance is an optional module that allows restaurants to manage employee's schedules, tasks, pay rates, punch-in, punch-out and break times.
Client Account is an optional module that allows restaurants to manage their customer's accounts. Customers can charge meals to their account and restaurants can send statements to their customers.
Reservation is an optional module which allows restaurants to manage table reservations locally.
Delivery is an optional module which allows restaurants to configure the delivery system, including creating, modifying and deleting customers and street code records.
The Bar Interface is an optional module which allows restaurants and bars to connect Veloce to various liquor control devices such as Berg, Auper and Azbar.
The Accounting Interface is an optional module that allows Veloce to interface with third-party accounting software such as Quickbooks and ACCPAC.
Table Management is an optional module that allows restaurants to manage their floor plans, create sections and view the floor plan with a graphical representation.
Rental is an optional module which allows restaurants to manage time-based rental of equipment, such as pool tables or bowling alleys.
Use this option to close all open modules and exit to the Veloce login prompt.
Use this option to exit from the Veloce Back-Office.
After logging in, the Main Back-Office is displayed. This is the main screen that allows access to all the Veloce features.
The blue icons around the Veloce logo are all the modules that are current available with the purchased license. In the image below, all modules are available. If a customer doesn't need all modules for their operation, only the modules they purchased would be displayed.
Clicking on a module icon opens the corresponding module in a separate window:
The same result can be achieved by clicking the Selector menu and selecting the desired module name:
Each module can be opened in multiple instances. This is useful for working simultaneously on different elements within a module.
However, be careful as opening too many instances could become quite overwhelming:
The main Back-Office as well as each module can be closed by clicking the blue Quit button, the "X" in the upper-right corner of the window, or using the File menu and selecting the Quit option.
IMPORTANT! Before closing the Main Back-Office, all other modules need to be closed. Otherwise, an error message will be displayed:
The Exit to password icon is used to close the Main Back-Office window and bring up the login screen, which allows another user to log in.
As with the regular "Quit" options, all other module windows need to be closed, otherwise an error message with be displayed.
Different users may need to access the Veloce Back-Office for various reasons or to accomplish different tasks, such as:
Taking reports
Creating sales items or updating prices
Updating the menu
Performing maintenance, such as taking backups or do a manual End-of-Day
etc...
Users can be created with specific tasks in mind, so it is possible to limit what certain users can do to keep information secure and avoid users accidentally making unwanted changes to the Veloce menu.
Logon to the Veloce Back-Office with whichever user you already have. For a new Veloce installation that has no users, simply click OK on the login screen, without entering any password.
From the Main Back-Office screen, click the Tools menu and select the Users... option.
The list of users will be displayed.
Edit an existing user by clicking on its username, or click on an empty placeholder to create a new user.
Change the user's settings and click the Save button to commit changes.
Available user settings are detailed below:
The Configuration tab contains basic user account settings.
Type the User Name for this Back-Office user.
Back-office users are recognized by their passwords. Therefore, if you wish to use more than one user for the Back-Office, each user needs to have a different password. There are currently no restrictions on the structure of passwords in Veloce, but it is always recommended to stick with the following rules:
8 or more characters in length.
Use a mix of lower case and capital letters.
Include at least one number.
Include at least one special character, such as !/$%?&*()@#=+-_.
Avoid any dictionary word.
Avoid any combination of adjacent keys on the keyboard, such as "Qwertyu8*".
Avoid using dictionary words where letters are simply replaced by similar characters such as "P@$$w0rd".
The security level relates to the Back-Office reports that this user will be able to run. Level 0 is the highest level, meaning that a user with access level of 0 will be able to run all reports with an access level value of 0 or above, which essentially means any and all reports. A user with an access level of "1" would be able to access all reports of level 1 or above, but would not be able to access level 0 reports, and so on.
Tick this checkbox to disable this user and prevent access to the back-office without deleting the account.
NOTE: When creating a new user from an empty placeholder, this checkbox is ticked by default. Be sure to un-check it if you want that user to be able to login.
Available options: Choice, English, French (Depends on languages configured in Setup / Utilities > System Config. > Configuration)
Select the language of the Back-Office user interface for this user. Selecting the Choice option will present this user with all choices of available languages at every login.
Veloce allows for user access to be customized to restrict access to certain functionalities to users. For instance, a user could be configured so that only access to reports is allowed.
As a general rule, users should be given access to functionalities based on business needs or "need to know". For example, managers or pay masters may need access to employee files, but regular employees should not.
By default on all new users, everything is enabled, as indicated by the green checkmarks.
At the root of the user access tree (shown above), you can remove access to entire modules by simply clicking on the corresponding checkbox. Doing so will replace the green checkmark with a red "X".
You can also drill-down each module by clicking the [+] sign next to each module name. you will notice that the elements under each module corresponds to the menus found in each module, and under that, you will find all the options from within these menus. This allows you to grant or revoke access to entire menus or specific elements within the menus.
When you're done, be sure to click the Save button at the bottom-right of the screen. This will close this user's profile and bring you back to the Back-Office user's list.
IMPORTANT! Be sure to keep at least one Back-Office user with access to everything. Otherwise, you could actually lock yourself out of important Veloce Back-Office features. You would then need to place a service call in order to resolve the issue and get your system unlocked.
Veloce supports multiple user accounts so that employees can perform various tasks in the Back-Office without risking accidental and unwanted modifications to the Veloce menu.
Double-click on the Veloce Back-Office icon on your Windows desktop.
The login prompt will appear. Type your password in the Password field and click OK.
NOTE: If no users were ever created (such as on a brand-new install), leave the Password field empty and click OK.
NOTE: Veloce relies strictly on the password to identify the users. This is why there is no user name field.
If your account is configured to select the display language, the language selection screen will appear. Click the desired language button.
NOTE: If your account is configured with a specific language profile, you will not see this screen.
The main Back-Office screen appears.
You are now logged in to the Veloce Back-Office.
