Electronic tablets can be used as mobile POS devices for table-side ordering. They can also be used as "queue-busting" devices in fast-food environments. The Veloce POS application supports Windows, iOS and Android devices. Here are specific requirements for each type of tablet:

iOS (iPad)

Android Tablets

Windows Tablets

The following topic describes various requirements related to Internet access and local network connectivity required to operate your Veloce POS system and process payments with PayFacto efficiently.

Internet Connectivity

Internet connectivity is required to validate the Veloce license, download and install updates and process payments. The requirements listed below are for normal Veloce operation and payment processing only. If the merchant uses internet access for other purposes, such as providing internet access to guests, additional bandwidth will need to be factored in to accommodate those needs.

Internet Speed Requirements

Local Area Network (LAN) connectivity

The following devices each need to be connected to your local area network (LAN) via Ethernet adapters and cables:

• Veloce Back-Office server

• Veloce POS workstations

• Kitchen Printers (some models)

• Kitchen Monitors

• Receipt Printers (some models)

• Payment Terminals (some models)

Ethernet Speed Requirements

To facilitate reading and interpretation of hardware requirements, they are broken down in 3 tiers:

Minimum

The minimum requirement is the bare minimum that will allow Veloce to operate adequately, without any consideration for possible expansion or "future-proofing".

Recommended

The recommended hardware configuration should yield adequate performance in most situations and provide headroom for future expansion of the system.

Large Sites / High Volume

The hardware configuration for large sites should yield adequate performance in restaurants using 20 or more POS workstations. This requirement also applies to restaurants with high volume of orders where the number of POS workstations may not be as high as 20, but where the POS Workstations are in near-constant use.

For the Veloce Back-Office

For Veloce POS Workstations

For Windows 11

In some cases, Windows 11 may have more stringent hardware requirements than Veloce. If you wish to use your POS system with Windows 11, these requirements need to be accounted for:

Additional Information

List of compatible Intel Processors

List of compatible AMD Processors

Trusted Platform Module (TPM) Technology Overview

While using Wi-Fi is not mandatory in of itself, many modern devices can only connect to the Veloce POS system trough Wi-Fi. Those include Android or Apple tablets, as well as some payment terminals.

To ensure stability and security with the Veloce POS system, certain requirements must be met when using Wi-Fi.

General Wi-Fi requirements

Wi-Fi Access Point Coverage

Despite the claims of various manufacturers, an average Wi-Fi access point will efficiently cover approximately 2000 square feet, which corresponds to a floor measuring 40' x 50'. Many factors can affect coverage of access points, such as the thickness of walls, various obstacles like support columns, the presence of electrical equipment and wiring, as well as other communication devices which can create interference.

To estimate your needs in terms of Wireless Access Points, use the following rules:

• Minimum one access point per floor.

• Minimum one access point per outside space.

• One access point per 2000 sq. ft. of floor space.

For example, if a restaurant has two floors and an outside patio, we already know that at least 3 access points will be required. (1 AP per floor and 1 AP per outside space)

Next, we need to account for the square footage:

• 3000 sq. ft. on the ground floor.

• 1000 sq. ft. on the second floor.

• 500 sq.ft. on an outside patio.

This means this restaurant would need a minimum of 4 access points:

• 2 access points to cover the ground floor, since that floor exceeds 2000 sq. ft.

• 1 access point to cover the second floor. (You need at least one access point per floor)

• 1 access point to cover the patio. (You need at least one access point per outside space)

Veloce can be installed using different network models depending on the specific needs of any business.

For instance, the Veloce Back-Office software and the POS software can both be installed on the same device for smaller establishments. For larger operations, the Back-Office can be installed on a separate PC located in a communication closet while dozens of POS workstations are installed throughout the building.

Here are a few examples of common configurations:

Single Workstation

This layout is used in small volume operations. The hardware used is generally a Windows 10 touchscreen workstation, but a generic Windows 10 PC with a mouse and keyboard may also be used. In this configuration, both the Veloce Back-Office and the POS sofware are installed on the same device, which reduces the system's footprint and saves space.

The workstation is generally connected to the Internet to benefit from online features, and nothing else is connected to it.

Multiple Workstations (Basic)

This is one of the most common layouts. This layout is very flexible, as it allows for additional workstations to be easily configured to follow an increase in the volume of operations.

In this layout, one of the workstations is also used as the Veloce Back-Office server, which avoids the use of a dedicated PC for that purpose, saving space and lowering hardware costs.

The other workstations are connected to the Back-Office server through a TCP/IP network, which is itself connected to the Internet.

Multiple Workstations with WiFi

This network layout is very similar to the Multiple Workstations layout seen previously. Like its predecessor, it uses a Back-Office Server / Workstation combo and workstations are connected together with a TCP/IP network. On this one, however, a WiFi access point is added to provide connectivity to an Android or iOS tablet workstation. Note that for security reasons, this access point is dedicated to workstations only. WiFi Internet access for customers needs to be provided by a separate device or VLAN.

Multiple workstations with dedicated server

Again, this layout is very similar to the other two layouts with multiple workstations. The main difference here is the fact that a dedicated server is used instead of a Server / Workstation combo. The dedicated server can be a simple desktop PC installed in the manager's office or in a small communication closet. For large operations, a rackmount server in a server room can also be used for this purpose.

This layout is used when there is space available to accommodate the dedicated server and that the processing power provided by a Server / Workstation combo is insufficient to meet the needs of a larger operation with dozens of workstations.

This layout offers maximum flexibility. It is very easy to add more workstations as needed, and the performance loss incurred by adding more workstations is negligible.

Veloce is designed for the Microsoft Windows environment and will operate on a 64-bit edition of Windows. This makes Veloce "hardware-agnostic", which means it will work on any hardware that can run Microsoft Windows, as long as it meets the minimum performance requirements of the operating system.

The table below lists all currently supported operating systems with their projected End-of-Life date issued by Microsoft.

Desktop Operating Systems

Patch levels for Desktop Operating Systems

In addition to the general End-of-Life date issued for Desktop operating systems, Microsoft also issues End-of-Life dates for specific patch levels. This is done by Microsoft to ensure that users keep their operating systems up-to-date.

Server-oriented Operating Systems

While a POS, Backup Server or Auxiliary Back-Office would work perfectly on a server-oriented operating system, PayFacto does not recommend doing so, unless your operations specifically require this.

Embedded and "Internet of Things" (IoT) Operating Systems

Enterprise Operating Systems

* Microsoft lists this date as the end of "Mainstream support" for this Windows version. Mainstream support is typically followed by an extended support period, however it is not listed on the Microsoft Lifecycle site for the time being.

Windows 11

Microsoft Windows 11 is the latest release of the Windows family of operating systems. It was released on October 5th, 2021. A full test suite has been run on PayFacto's POS products to ensure compatibility.

Windows 11 vs. Microsoft lifecycle

At this time, Microsoft has not issued official end-of-life (EOL) dates for the Windows 11 family of products. The only EOL dates available so far are for patch levels. These dates will be updated when Microsoft releases new feature updates for Windows 11.

End-of-Life products

Once a Microsoft operating system (OS) reaches the end of support, customers will no longer receive security updates. The OS may still work with programs and hardware after the sale or support of the operating system has been discontinued. However, the possibility increases that new programs and hardware will not be performant on an older OS. This frequently occurs because the manufacturers of new hardware and software make product-design decisions that take advantage of the increased functionality and features in newer operating systems. These manufacturers may decide to discontinue support of their products on older operating systems as appropriate.

For Veloce, this means that the POS system will continue to work after the end of support. However, as updates and features are added to Veloce after EOL, the possibility increases that new Veloce releases become incompatible with older operating systems. Furthermore, deprecated operating systems represent a liability which may compromise the entire POS system's security.

For more information, please see:

End-of-Life products vs. PCI-DSS

Any system using an unsupported or deprecated operating system automatically falls out of PCI-DSS compliance due to the inability of such systems to meet PCI-DSS Requirement 6.2.

PCI-DSS Requirement 6.2 states:

“Ensure that all system components and software are protected from known vulnerabilities by installing applicable vendor supplied security patches. Install critical security patches within one month of release.”

Unsupported products

Some operating systems are not supported by PayFacto even though they are still supported by Microsoft. These can be divided in two categories:

Failed products

Some operating systems never received wide market adoption, such that PayFacto never deemed necessary or profitable to perform any kind of testing on these products. While these operating systems may work with Veloce, PayFacto cannot provide any form of guarantee to that effect, as they were never tested. Such products include Microsoft Windows Vista (which is now also EOL) and Microsoft Windows 8 / 8.1.

Consumer products

Microsoft publishes a wide array of Windows editions targeted for home users, educational versions for schools and other specialized versions for niche users. These versions of windows are not supported due to the lack of certain key features, or because of the Microsoft End-User License Agreement (EULA), which may not cover commercial or industrial use cases.

Full list of Unsupported and End-of-Life Operating Systems

Veloce is a Point of Sale invoicing software which adapts to many business types such as restaurants, bars, microbreweries, cafeterias and retail outlets.

Veloce is not only a cash register. It is also a powerful inventory management tool, with functionalities such as accounts receivable, delivery management, employee time & attendance management, liquor control and table management. Veloce also offers integration with accounting and payroll systems, online ordering platforms, online table reservation, hotel room service and golf systems.

100% Efficient and profitable

Our POS software provides comprehensive management reports that are almost completely customizable, and even has a statistics and reports portal for profitability analysis. Efficiency and profitability are at the heart of every feature we develop.

Reliable, user-friendly and agile

Our management system is secure and thoughtfully designed, and can adapt to any sector. Thanks to the intuitive interface, staff are able to use it effectively after one training session. The easily accessible features mean that it’s quick to use, no matter how busy you are.

Compatible

As the most compatible POS software, it can be used with most of the POS equipment and peripherals on the market. Several solutions are integrated: Freebees, Hotello, Acomba, etc.

Contemporary and customizable design

A contemporary design that can be adapted to each individual situation: colors, size, left-handed, right-handed, etc.

Tailored and advanced

Veloce POS system is adapted for any device: smartphone, android, tablet and adapted to countertop.

Data security: a priority

Our POS software provides a reliable and seamless solution. Smooth operations and data security are priorities for Veloce.

This section describes how and where to download Veloce files to get started.

Veloce Base Configuration

With Veloce, it is possible to use pre-configured restaurant databases as a starting point for new restaurants. This is much more efficient than starting from scratch and will save a lot of time.

Localized Base Configs

Download the appropriate localized base configurations from the links below:

Veloce Updater

The latest Veloce version can be downloaded here:

If you need an older version, they can be downloaded from here:

Once all the necessary files are downloaded, copy them on removable media, such as a flash drive or portable hard drive. You may proceed to install Veloce.

Follow this procedure to share the Veloce folder on the Veloce Back-Office PC. This needs to be done before the Veloce POS workstations and tablets can be used.

1. Using File Explorer, locate the Veloce folder, at the root of the C:\ drive.

1. Right-Click the Veloce folder and select Properties.

1. On the properties window, click the Sharing tab, then click the Share... button.

1. The Choose people to share with dialog opens. In the field provided, type the word "everyone" (without quotes) and click the Add button.

1. The "Everyone" built-in group will be added to the list. In the Permission Level column, click the down-arrow and select the Read/Write option, then click the Share button at the bottom of the window.

1. A confirmation dialog opens. Click Done.

1. The properties window will now state that the Veloce folder is shared. The network path is also displayed. Click Close on the Veloce Properties window.

The Veloce folder is now shared.

Topics Included here:

This section explains the detailed installation procedure for the Veloce Back-Office.

Before you begin

Before installing the Veloce Back-Office, be sure to download and save all the necessary files, as explained in the Download Veloce Files section.

Step 1: Extract Veloce Base Configuration

1. Locate the downloaded base configuration archive (*.zip file)

1. Right-click the archive and select the Extract All... option.

1. When asked for the destination of extracted files, select the root of the C:\ drive and click the Extract button.

1. A progress bar will be displayed as files are being extracted.

1. Open File Explorer to the C:\ drive. The Veloce folder was created and contains all the files extracted from the archive.

Step 2: Run the Veloce Updater

1. Locate the Veloce Updater file which was downloaded earlier. Double-click the file to start the InstallShield Wizard.

1. A UAC warning may be displayed. Click Yes.

1. The InstallShield Wizard will prepare the installation. This could take a few seconds.

1. The Veloce Install/Upgrade welcome screen will be displayed. Click Next >.

1. Please read the End User License Agreement (EULA). Click Yes to agree.

1. Select the destination folder. the default is C:\Veloce\. Click Next >.

1. A prompt to create a backup of the current installation will be displayed.

• If this is a brand new Veloce installation, click No.

• If an existing Veloce installation is being upgraded, taking a backup is highly recommended.

1. Review the installation settings and click Next >.

1. Veloce files will be copied or updated. This could take a few seconds or minutes depending on the system's speed.

1. When the installation process completes, click the Finish button.

Veloce Back-Office in now installed. Before Veloce can be used, the Veloce folder needs to be shared, icons need to be created and the Veloce license needs to be activated.

Setup / Utilities is a core module that is included with every Veloce license. It contains localization options to customize available languages, date and time formats and currency symbols. This module is also used to perform various daily operations, such as end-of-day and taking backups.

Here are a few tasks that are done from the Setup Utilities module:

• Manage your Veloce license

• Perform a manual End-of-Day

• Take backups of your Veloce system

• Configure your local currency (symbol and number of decimals)

• Set date and time formats

• Configure language profiles

• Configure various hardware options

• Start / Stop the Veloce Server

• Consult the error journal

• Configure the number of available menus

• etc...

Many more tasks and options are managed from this module, which will be discussed in this chapter.

Item quantity

...

Total Sales Price

...

Unit price if quantity >=

...

Conversions

Corporate communications

...

Local item if suing fixed setup

...

Enternal number

...

Forced divisions

...

Force item tax

...

Taxable amount item

...

Regular Price

...

PayFacto Payment Application

PayFacto payment terminals are typically shipped to the merchants with the necessary applications pre-installed and pre-configured.

For more information on the PayFacto Payment application, please review the associated online documentation:

PayFacto Payment Application Quick Reference Guide

If you need further assistance to download, install or configure the PayFacto Payment application, please contact PayFacto technical support.

Copyright & Legal Information

Copyright © 2005-2022 of PayFacto Inc.

World rights reserved. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to photocopy, photograph, magnetic, or other record, without the prior agreement and written permission of PayFacto Inc.

The Network Profile feature was introduced with Windows Vista and was carried over to later versions of Microsoft Windows. In Windows 10, the default Network Profile settings will prevent Veloce from working correctly by disabling File & Printer sharing and forcing Password Protected Sharing. This topic explains how to configure these settings to allow Veloce to operate normally.

Change Network Profile from "Public" to "Private" or "Domain"

By default, on a new Windows 10 installation, your Network Profile will be set to "Public". This is the most secure setting, and is intended for use on public networks, such as public Wi-Fi provided at airports, coffee shops, etc. This setting will "hide" the PC from other devices on the network, which will cause issues with Veloce. This profile also hides settings that need to be enabled for Veloce to work correctly. This needs to be changed to either Private or Domain.

Immediately after installing Veloce, there is only one default user in the system with no password.

After double-clicking on the Veloce Back-Office icon on the Windows desktop, the Veloce login screen will be displayed:

At this point, don't enter any password and simply click OK to login with the default built-in user account.

The Veloce Back-Office screen will be displayed, with all the modules that were purchased with the license.

After logging in, the Main Back-Office is displayed. This is the main screen that allows access to all the Veloce features.

The blue icons around the Veloce logo are all the modules that are current available with the purchased license. In the image below, all modules are available. If a customer doesn't need all modules for their operation, only the modules they purchased would be displayed.

Opening modules

Clicking on a module icon opens the corresponding module in a separate window:

Veloce supports multiple user accounts so that employees can perform various tasks in the Back-Office without risking accidental and unwanted modifications to the Veloce menu.

1. Double-click on the Veloce Back-Office icon on your Windows desktop.

1. The login prompt will appear. Type your password in the Password field and click OK.

Price levels are useful to create a pricing structure for sales items. This allows merchants to sell the same item at different prices based on any criterion they may choose. For instance, any given item could have a different price based on whether the item is ordered at the Dining Room, from the Take-Out counter, through Delivery, or if the customer is a special VIP member.

Veloce supports up to 4 price levels. Price Levels can also be combined with modes to create an even more detailed price structure.

Setup Price Levels

Time Format (12h / 24h)

Time format can only be changed between 12h and 24h formats. It cannot be further customized.

To select between 12h and 24h formats:

1. Login to the Veloce Back-Office.

Taxes are an important component of any POS system. Taxes need to be calculated accurately so that customers can be informed of the taxes they pay with their purchases. These calculations are also essential to the production of reports and payment of these taxes to the local fiscal authorities. Improperly configured taxes can incur heavy penalties for merchants, so special care needs to be given to the configuration of taxes.

Sequence for configuring taxes

When setting up taxes in Veloce, following a logical sequence will make the work easier. It will also avoid having to go back-and-forth between various configurations to achieve the desired result.

Modes

Veloce allows each Sales Item to be configured in up to four modes. Each mode represents a time of day and can be given a name such as Breakfast, Lunch, Happy Hour etc.

By having four modes, restaurants can control which items will be available and displayed at any given time of the day on the POS workstations. Modes also allow different price levels to be set for a sales item based on the time of day.

Although optional, it is recommended to configure modes before creating sales items. This will allow prices for each mode to be configured during the initial sales item creation process, instead of having to go back on each sales item after the fact.

Big divisions are the larger categories that are used for reporting purposes. Big divisions must exist before smaller divisions are created, as they will regroup those smaller divisions.

Examples :

• Food

When creating sales items, each item is given a type. While the most common type used for pretty much any revenue item in Veloce is "Regular", other types are available for various usages, from remarks to discounts.

2 for 1 coupon

...

This section allows the item's daily availability to be configured for each mode and price level.

Available

Enable this option to make the item available. Disable this option to prevent the item from being ordered at the POS.

This section contains options that are specific to Delivery.

Print on the driver's summary

Enable this option to print the delivery cost information on the delivery driver's sumary.

This section allows the item's preparation recipe to be written in free text. This is especially useful for cocktails or any other type of item that requires a specific setup. This information can be displayed at the POS.

Ingredients

Write down the ingredients and quantities that are required to prepare the item.

Coming Soon

Coming Soon

Please go through each of the following topics to learn more about all the options contained in each tab of the sales items setup:

Related Topics

Coming Soon

Coming Soon

Please go through each of the following topics to learn more about all the options contained in each tab of the sales items setup:

Related Topics

Coming Soon

Coming Soon

Please go through each of the following topics to learn more about all the options contained in each tab of the sales items setup:

Related Topics

Coming Soon

Coming Soon

Please go through each of the following topics to learn more about all the options contained in each tab of the sales items setup:

Related Topics

Coming Soon

Coming Soon

Please go through each of the following topics to learn more about all the options contained in each tab of the sales items setup:

Related Topics

Coming Soon

Coming Soon

Please go through each of the following topics to learn more about all the options contained in each tab of the sales items setup:

Related Topics

Overview of PayFacto solutions offered with Veloce

With Veloce, it is possible to configure many different EFT providers operating in many different ways, according to how the Veloce system is being used. Here is an overview of the PayFacto solutions that can be used with Veloce.

Please note that this is only an overview of a few popular combinations of PayFacto solutions and Veloce. Many more combinations are possible, but may not necessarily be covered here.

For all EFT protocols, the payment modes must be correctly configured. The configuration is the same regardless of the protocol used. The different payment modes serve first and foremost to activate the payment terminal in order to take card payments, then, they compile the following statistics and data:

• The type of card used; either a debit card, credit card or a banking card, such as Interac Debit.

• The brand of the card used, such as Visa, Mastercard, AMEX, Discover, etc.

In the Veloce Setup / Utilities module, some Modern workstation settings need to be setup:

1. Login to the Veloce Back-Office
2. Open the Setup/Utilities module

Introduction

Electronic Funds Transfer (EFT) refers to all payments that can be processed electronically using a computerized POS system like Veloce through an Internet connection. EFT is mostly meant for card payments, such as credit cards, debit cards and payments by banking cards, such as Interac Debit. Some types of gift cards are also processed by EFT, but those will be discussed in a dedicated article.

EFT Providers

In order to process card payments, the merchant needs to select a payment processing company and open an account. Such companies are also referred to as "processors" or "acquirers". Examples of such providers include PayFacto, Moneris, Global Payments, TSYS, etc.

The role of the payment processor is, of course, mainly to process card payment requests coming from merchants. Processors do all the "heavy lifting" in this department, like capturing sensitive payment card data and moving funds between the customer's accounts and the merchant's account. Many processors offer additional services such as integration to POS systems like Veloce, access to real-time reports, etc.

Of course, PayFacto has the advantage of being able to offer a complete end-to-end solution to its customers. A full-featured POS system and a complete line of payment services are available under the same roof.

Integration types

There are 3 main types of integrations for EFT solutions, regardless of the POS system in use.

Non-integrated (standalone)

The non-integrated or standalone mode, as its name suggests, does not communicate at all with the POS system. This is common for very small merchants who use a standard cash register to manage their sales. This is also common in remote areas where communication between the merchant and the payment processor is carried over standard phone lines.

When using a non-integrated solution with Veloce, the cashier needs to manually select the appropriate payment mode after asking the customer how they were going to pay. The amount of the sale and tip amounts also need to be entered manually in Veloce, and the daily reconciliation (making sure payments and sales balance) needs to be done by looking at the Veloce reports and the payment terminal's reports separately.

Semi-Integrated

The semi-integrated mode is the most common and is also the safest in terms of data protection. With a semi-integrated implementation, the POS system and the EFT provider only exchange non-sensitive information, such as transaction amounts, tip amounts, card brand used, etc. Sensitive data is never shared with the POS system, which makes it a less attractive target for hackers. Sensitive data includes credit card numbers and their expiration dates as well as the card's security code.

The use of a semi-integrated mode generally implies the use of dedicated payment terminals, which are often referred to as PIN Pads. However, some semi-integrated solutions allow for a portion of the POS software to be installed on the same physical device as the payment terminal, giving it the practical look & feel of a fully integrated solution. One such solution is the Veloce POS app, which can be installed on the PAX A920 payment terminal offered by PayFacto.

With Veloce, a semi-integrated solution allows for the automation or a large portion of the card payment process and limits the amount of input that has to be done manually by the cashier. All the data, such as the type of card used, the card brand used, the sale amount, amount authorized and tip amount are managed automatically and exchanged between Veloce and the payment terminal without intervention from the cashier. This eliminates many possibilities of input errors by the cashier and speeds up the payment process. Also, since sensitive data is always kept on the processor's side and never shared with Veloce, this greatly simplifies data security management on the Veloce side.

Fully Integrated

The full integration was very popular around the early 2000's. However, this type of solution became less popular owing to the ever growing challenges in data protection caused by the design of these solutions. With a fully integrated solution, the POS system effectively becomes a payment application, subject to PA-DSS and PCI-DSS data security standards, since sensitive information is managed directly by the POS system. This requires more stringent data security management, special employee training and sometimes incurs additional costs from card issuers and service providers. Very few merchants still use fully integrated solutions and most are being replaced with semi-integrated solutions.

In order to facilitate access to the Veloce Back-Office software and quickly start the Veloce Server, shortcuts should be created on the Windows desktop.

Default Shortcuts

1. Open File Explorer and browse to the C:\Veloce\ folder.

2. Locate the VelBO.exe file.

1. Right-Click VelBO.exe, point to Send to > and select the Desktop (Create Shortcut) option.

1. Repeat the same steps with the VelSRV.exe file.

1. You should now have two shortcuts on the Windows Desktop:

Rename shortcuts

• Rename the VelBO.exe shortcut to Veloce Back-Office.

• Rename the VelSRV.exe shortcut to Veloce Server.

Replace the Veloce Server shortcut icon

In order to visually differentiate the Veloce Server shortcut from the Back-Office shortcut, its icon can be changed. This configuration is optional but strongly recommended.

1. Right-Click the Veloce Server shortcut and select Properties.

1. Select the Shortcut tab and click on the Change Icon... button.

1. Select the green Veloce logo and click OK.

1. Click Apply and then OK to save changes.

You should now have two shortcuts, similar to the image below:

Windows Startup

Make sure to copy the Veloce Server shortcut to the Windows Startup folder to ensure that the Veloce server automatically starts when Windows starts.

In Windows 10, the Startup folder can be found here:

%allusersprofile%\Microsoft\Windows\Start Menu\Programs\StartUp

Your Veloce system is now ready for its first startup and license activation.

Before your Veloce system can be used, the software needs to be activated using an activation key, which consists of a 4 to 6 digits Serial Number and a 16 to 20 digits Usage Key.

Veloce Back-Office - First Start

Double-click on the Veloce Back-Office shortcut which was created earlier.

On the first start, the software will update itself and will search for an activation key.

UAC prompts may also appear. Be sure to click Yes if you see these messages, otherwise Veloce will be setup as a Keyless Demo.

You will eventually see an INVALID LICENSE! error message. Click OK.

Once the login screen appears, it will also mention that your license is expired or invalid. Do not type anything in the Password field. Simply click OK.

A limited version of the Veloce Back-Office software will be displayed, with only a few basic functions.

Veloce License Activation

Click on Setup / Utilities.

Click on the Tools menu and select the Installed Licenses... option.

Before activation, the window is almost empty.

Type in (or copy/paste) the 16-20 digit Usage Key and click on the Activate button.

Once the license activation is completed, the Usage Key field will become grayed out. At the same time, the serial number and the list of installed modules will be populated.

The Veloce Back-Office software is now activated.

The next step will be to start the Veloce server for the first time and add permissions in the Windows Defender Firewall.

Before starting the Veloce Server, make sure that the Veloce license is activated.

Veloce Server Startup

Now that the Veloce license is activated, the Veloce server can be started.

To start the Veloce server manually, simply double-click on the Veloce Server shortcut that was created previously.

Windows Defender Firewall

To protect the Veloce system and the data stored therein, a firewall must be installed and running on the Veloce system at all times. The following instructions are based on the Windows Defender Firewall, which is included for free and active by default on Windows 10.

On the first start of the Veloce Server, an application will try accessing the internet and will be blocked by the firewall:

Veloce Backoffice - C:\Veloce\velsrv.exe

The following security warning will be displayed. Click on the Allow Access button. Once the authorization is granted, this message will no longer be displayed.

Windows 10 Notification area

Once the Veloce server is started, the green Veloce icon will appear in the Windows 10 notification area. During the server startup, it is normal to see the icon flicker between red and green. However, if the icon remains red and never goes solid green, it means that one of the previous configurations was not carried out correctly.

Windows Defender Firewall manual configuration

The configuration of the Windows Defender Firewall generally occurs in a semi-automated manner as explained above. However, for some Windows 10 systems operating in more secure environments, a fully manual configuration may be required to allow the Veloce applications to communicate through the firewall. Also, if the network eventually changes from a private network to a domain network with Active Directory, the firewall settings will need to be updated manually.

1. In the Windows 10 serach bar, type Firewall. The Windows Defender Firewall - Control Panel option should appear. Click Open.

1. The Windows Defender Firewall Control Panel window will appear. Click on Allow an app or feature through Windows Defender Firewall.

1. The list of authorized applications will appear. Click on Change Settings.

2. The list will then become editable. Scroll down the list to find Veloce Backoffice and make sure that the corresponding checkboxes in the Private and Domain columns are checked. For security reasons, never enable the checkbox in the Public column.

This completes the installation and first start of your Veloce system. Your system is now ready to be programmed.

Point of Sales Control Overview

Point of Sales Control is a core module that is included with every Veloce license. It allows restaurants to manage day-to-day operations from one central location. This is also where most of the menu programming is done, from creating sales items to employee access.

Here are a few tasks that will be carried out from the Point of Sales Control Module:

• Creating Sales Items

• Creating Big Divisions, Divisions and Item Screens

• Configuring taxes

• Creating and managing promotions and discounts

• Managing employees and employee functions

• Managing payment modes

• etc...

Once you understand how taxes work in your area, you need to determine how taxes will be grouped for reporting purposes. Taxes are grouped together using Tax Categories in Veloce. Every tax needs to belong to a tax category. Here are some common tax category examples:

• Federal Tax

• Provincial Tax

• State Tax

• Liquor Tax

• Food Tax

Create Tax Categories

A maximum of 5 Tax Categories can be created in Veloce:

1. Login to the Veloce Back-Office.

1. Start the Point of Sale Control module.

1. Click on the Invoice menu and select the Tax Categories... option.

1. The Tax Categories list appears. Click an existing category to modify it or click an empty placeholder to create a new one.

1. The Tax Category configuration screen appears.

Description

Type a meaningful name for this tax category. It will be displayed in tax reports.

Recording Module Level

This is used with the Québec Sales Recording Module only. Type 1 for Federal Tax and 2 for Provincial Tax.

Taxability mention representative letter

Used for VelPOS only - This is the letter that will appear next to each item that will identify which tax applies.

Include category by adding

You can group two categories together by enabling this option and selecting another tax category from the drop-down list.

Click the Delete button to remove this Tax Category.

Click the Save button to save changes and exit.

Click the Exit button to close this window without saving changes.

Repeat these steps to create required categories.

Overview

Audience

This article is intended for all Veloce users, resellers and support technicians, doing business or providing technical support for users in the province of British Columbia (BC), Canada.

Requirements

Veloce Version:

Veloce POS 9.64 or later.

Tax Overview

Effective April 1, 2021, soda beverages will no longer qualify for the exemption for food products for human consumption. PST will apply to all retail sales of soda beverages at a rate of 7%.

If you sell soda beverages and are not already registered as a PST collector, you must register to collect and remit PST. Ensure your point of sale systems are updated to charge PST on soda beverages effective April 1, 2021.

What Are Soda Beverages?

Soda beverages are carbonated or effervescent beverages that have bubbles and fizz and contain any of the following:

• Sugar

• Natural occurring sweeteners

• Added natural sweeteners (such as honey, molasses, maple syrup, fruit juice, stevia, etc.)

• Artificial sweeteners (such as aspartame, sucralose, saccharin, etc.)

Carbonation or effervescence may be either naturally occurring in drinks (as in the case of fermented non-alcoholic beverages, such as kombucha) or injected after the beverage has been manufactured (e.g. with carbon dioxide or nitrogen).

Examples of Soda Beverages Include:

• Soft drinks and soda pop

• Sparkling fruit juices

• Carbonated or nitrogenized energy drinks

• Kombucha