# Veloce First Login

Immediately after installing Veloce, there is only one default user in the system with no password.

After double-clicking on the Veloce Back-Office icon on the Windows desktop, the Veloce login screen will be displayed:

![Veloce login screen](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap03_VeloceBack-Office/FirstLogin/LoginScreen.png)

At this point, don't enter any password and simply click OK to login with the default built-in user account.

The Veloce Back-Office screen will be displayed, with all the modules that were purchased with the license.

![Veloce Back-Office](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap03_VeloceBack-Office/01-MainBOScreen.png)

{% hint style="warning" %}
IMPORTANT! It will be possible to login to the Veloce Back-Office without entering a password as long as no additional users are created. While this is convenient during the programming phase, this is by no means secure. Additional users should be created prior to deploying the system to a live site, and these should be protected by strong passwords.
{% endhint %}

***

### Login Prompt Information

The Veloce login prompt provides useful information about the Veloce system even before logging in. This information is often requested by technical support specialist before they can access your license information or provide assistance.

![Veloce login Screen - Highlight](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap03_VeloceBack-Office/FirstLogin/LoginScreenHighlight.png)

1. The Veloce installation path.
2. The Veloce release version that is currently installed.
3. The serial number of the Veloce license currently installed.
4. The system date.


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