# Login to the Veloce Back-Office

Veloce supports multiple user accounts so that employees can perform various tasks in the Back-Office without risking accidental and unwanted modifications to the Veloce menu.

1. Double-click on the Veloce Back-Office icon on your Windows desktop.

![Veloce Back-Office Icon](https://documentation.payfacto.com/POS/Veloce/assets/images/VeloceCommon/Icon-VeloceBack-Office.png)

2. The login prompt will appear. Type your password in the Password field and click OK.

![Veloce Back-Office Login Screen](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap03_VeloceBack-Office/FirstLogin/LoginScreen.png)

{% hint style="info" %}
NOTE: If no users were ever created (such as on a brand-new install), leave the Password field empty and click OK.
{% endhint %}

{% hint style="info" %}
NOTE: Veloce relies strictly on the password to identify the users. This is why there is no user name field.
{% endhint %}

3. If your account is configured to select the display language, the language selection screen will appear. Click the desired language button.

![Language Select Screen](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap03_VeloceBack-Office/FirstLogin/LanguageSelect.gif)

{% hint style="info" %}
NOTE: If your account is configured with a specific language profile, you will not see this screen.
{% endhint %}

4. The main Back-Office screen appears.

![Veloce Main Back-Office Screen](https://documentation.payfacto.com/POS/Veloce/assets/images/Chap03_VeloceBack-Office/01-MainBOScreen.png)

You are now logged in to the Veloce Back-Office.


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